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Junction, Jl. Mahendradatta No.5, Padangsambian Klod, Kec. Denpasar Bar., Kota Denpasar, Bali 80117, Indonesia, Bali, Indonesia
SmileJet AI Audit Score for GiO Dental Care & Clinic TEUKU UMAR DENPASAR: 6.3/10 overall. Authenticity: 7/10 — 4-branch Bali chain with CBCT technology. Avg 4.66 from 50 reviews. Mix of local and expat reviewers adds authenticity. WhatsApp-only booking creates operational chaos confirmed by multiple reviews.. Treatment Quality: 6/10 — One expat report of cavity fillings failing under 1 year with leakage. One report of root canal started without patient consent. Most routine treatments described positively.. Cleanliness: 7/10 — Reviews consistently describe clean, comfortable, well-scented clinic. CBCT imaging technology confirmed. No sterilization certifications mentioned.. Team: 6/10 — Dr. Sagita named in positive German expat review. Otherwise no named doctors with credentials published. Inconsistent quality across different dentists noted by patients.. Price Value: 7/10 — Reviewer notes lower pricing vs. other options. No published price list found. Promotions mentioned in reviews. Competitive local clinic pricing expected.. Tourist Suitability: 5/10 — Multiple reports of WhatsApp booking failures causing wasted tourist trips. Root canal started without consent is a major patient autonomy concern for international visitors unfamiliar with local norms.. Summary: A multi-branch Bali dental chain with CBCT equipment and competitive pricing that receives strong praise for routine treatments. However, a persistent WhatsApp booking management failure has affected multiple international patients, and one instance of treatment proceeding without patient consent is a serious concern for dental tourists. Key strengths: 4 Bali branches with CBCT imaging technology; Competitive pricing with regular promotions; German and other expat reviewers describe good routine treatment outcomes. Points to note: Multiple independent reviews report confirmed WhatsApp bookings not honored on arrival; One review: root canal performed without patient consent at consultation visit; Cavity fillings failing within 1 year reported by expat patient. Confidence: Medium. Based on 50 reviews and 1 sources. Audited 02 May 2026.
SmileJet AI Audit
Confidence
● Medium
Audited 02 May 2026
Authenticity
7
Treatment Quality
6
Cleanliness
7
Team
6
Price Value
7
Tourist Suitability
5
"A multi-branch Bali dental chain with CBCT equipment and competitive pricing that receives strong praise for routine treatments. However, a persistent WhatsApp booking management failure has affected multiple international patients, and one instance of treatment proceeding without patient consent is a serious concern for dental tourists."
Highlights
Watch out for
Score Breakdown
4-branch Bali chain with CBCT technology. Avg 4.66 from 50 reviews. Mix of local and expat reviewers adds authenticity. WhatsApp-only booking creates operational chaos confirmed by multiple reviews.
One expat report of cavity fillings failing under 1 year with leakage. One report of root canal started without patient consent. Most routine treatments described positively.
Reviews consistently describe clean, comfortable, well-scented clinic. CBCT imaging technology confirmed. No sterilization certifications mentioned.
Dr. Sagita named in positive German expat review. Otherwise no named doctors with credentials published. Inconsistent quality across different dentists noted by patients.
Reviewer notes lower pricing vs. other options. No published price list found. Promotions mentioned in reviews. Competitive local clinic pricing expected.
Multiple reports of WhatsApp booking failures causing wasted tourist trips. Root canal started without consent is a major patient autonomy concern for international visitors unfamiliar with local norms.
Important — about this score
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This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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GiO Dental Care & Clinic (Teuku Umar branch) is a modern dental practice located in Denpasar, Bali, Indonesia. Born from a dedication to contribute meaningfully to dental health in Indonesia, GiO Dental Care has grown from a simple practice into a major dental clinic network operating 4 branches across Bali — including locations in Denpasar (Teuku Umar and Soputan), Kuta (Dewi Sri), and additional Bali locations. The clinic is also part of a larger national network with branches in Yogyakarta, Magelang, Semarang, and Jember, demonstrating its established reputation in Indonesian dental care.
GiO Dental Care specializes in handling complex dental cases with advanced technology, including CBCT (cone-beam computed tomography) systems and digital scanners for accurate diagnostics. The clinic offers a comprehensive range of treatments from smile makeovers and dental implants to orthodontics, veneers, and laser teeth whitening, making it a trusted choice for dental tourists visiting Bali.
GiO Dental Care in Denpasar provides six signature treatment programs alongside comprehensive general dental services:
The breadth of specialized programs at GiO Dental Care means patients visiting Bali can access both routine and complex dental treatments, all delivered by a team of dental specialists with expertise in their specific fields.
GiO Dental Care in Denpasar is equipped with state-of-the-art dental technology to ensure precise diagnostics and effective treatment. Key technology includes:
The clinic's facilities are designed with patient comfort as a priority. Each treatment room features air conditioning, modern aesthetic interior design, WiFi access, and a TV so patients can relax during dental procedures. This attention to the patient environment sets GiO Dental Care apart from many dental clinics in Bali and reflects the clinic's guiding philosophy that "Goodness serves as our compass."
Patients choose GiO Dental Care for dental treatment in Bali for several compelling reasons:
Patients visiting GiO Dental Care in Denpasar consistently highlight the friendly service, cleanliness, and high-quality dental care they receive. The clinic's modern interior design and patient comfort features — including in-room entertainment and climate control — create a welcoming atmosphere that eases dental anxiety. The team of specialist dentists takes time to explain treatment options clearly, ensuring patients understand their diagnosis and proposed treatment plan. GiO Dental Care has earned positive recognition on dental tourism platforms including Dental Departures and DentaVacation, confirming its standing as one of the best international dental clinics in Bali.
GiO Dental Care & Clinic (Teuku Umar branch) is located in central Denpasar, Bali, Indonesia, easily accessible from major tourist areas across southern Bali. Additional Bali branches are available in Kuta (Dewi Sri) and other Denpasar locations for patient convenience.
4.8
★ 438 reviews
Elsa Apriliani
March 2026 · ★ 5
The doctor is friendly, and the clinic is clean and smells good. I'll be a regular.
Clinic response ():
Response from the owner 6 months agoHi Elsa Apriliani😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More Translated by Google ・ See original (Indonesian)
Alexander Boriskin
March 2026 · ★ 4
Amazing clinic with just one frustrating issue The good: The doctors and medical staff are REALLY excellent. These are truly top-notch professionals who explain everything clearly and deliver fast, high-quality work. I've had the following treatments here: - Fillings - Cosmetic dental restoration - Teeth whitening - Tooth extraction (went better than any I've ever had — practically no pain at all) You can also purchase any medications needed before or after procedures right at the clinic. In short, I'm extremely happy with the dental services themselves. The issue that ruins the experience: Appointment booking via WhatsApp and the way communication is handled there. 1. I recommended this clinic to a friend. He was given an appointment time, showed up, and it turned out they had mixed up the dates. He waited 40 minutes, and only then did the front desk staff tell him the doctor wouldn't be available for another hour. On top of that, I personally witnessed the same thing happen to another patient. 2. Scheduling an appointment can take a full day — and even then, only if I send a follow-up reminder myself. 3. When I message them to remind that I need an appointment, I get a "How can I help you?" reply — even though we were literally discussing what I needed in that very same chat just the day before. I end up having to explain everything again or ask them to simply scroll up and read the conversation. The dental services themselves are a solid 10/10, but the appointment booking experience really lets the place down.
Liem Kent
February 2026 · ★ 1
I was disappointed that the brace and rubber band came off twice, and when I wanted to fix it the next day, I wasn't given good service. I was told to wait with the doctor who served patients who had made an appointment. Even though it only took 5 minutes to fix the rubber band. Shouldn't a patient who experiences something like this receive immediate assistance? But when we arrive on time, treatment times are often delayed by up to 30 minutes. We as patients can wait patiently, but currently, we are considered emergency patients and are not prioritized.
Clinic response ():
Hi Liem. Thank you for your review! Show this to the Front Office before your treatment for a *5% DISCOUNT*. Terms and conditions apply. 💕 Thank you so much for your positive review! We are very grateful that you and your family chose us for your dental care. Patient and family satisfaction is our greatest reward. We greatly appreciate the time you took to share this positive experience and are delighted to hear that you felt comfortable with our facilities and services. We will remain committed to providing the best possible service. Thank you for entrusting your dental and oral care to GiO Dental Care. We wish you continued success and happiness. See you again on your next visit, Sis! 😊
I Made Herry Febryanta
February 2026 · ★ 5
"The service here is excellent. Having a dental checkup at this clinic is very enjoyable. The doctor is friendly, thorough, and patient in explaining dental conditions and treatments. The room is clean, the equipment is complete, and the service is fast. It's perfect for those who are afraid of the dentist."
Clinic response ():
Hi 1164-I Made Herry Febryanta😊 Thank you so much for your review! We're thrilled to be trusted as your nearest dentist in Bali for your treatment. Reviews like this make the GiO team even more enthusiastic about providing the best service! As a Balinese dental clinic, we're here to help you achieve a healthy and comfortable smile. We offer more than just basic treatments; we also offer Balinese dental implant services, handled directly by professional Balinese oral surgeons. Looking for a friendly and trustworthy dentist in Bali? Come straight to GiO! Don't forget to show this review the next time you visit GiO Dental Care and get a ✨5% discount✨ on your next visit. Thank you for being part of Sayang GiO! 😊🦷
Arya Putra
February 2026 · ★ 5
The service is excellent, friendly, and the doctors are professional. You definitely won't regret coming here.
Clinic response ():
Hi 6D_I Nengah Arya Dana Putra😊 Thank you so much for your sweet review! ✨ We're happy to be your trusted local dentist in Bali. Support like this motivates the GiO team to continue providing the best! As one of Bali's leading dental clinics, we're always ready to help you achieve a healthy and confident smile. In addition to routine care, we also offer dental implant services in Bali with experienced and trusted oral surgeons in [City]. If you're looking for a comfortable, professional, and reliable dentist in Bali, GiO Dental Care is the right choice! Come back to GiO and show this review for a ✨5% discount✨ on your next visit. Thank you for choosing GiO Dental Care. May your day always be full of smiles! 😊🦷
Valentino Kusuma putra
February 2026 · ★ 5
The service is friendly and the doctor is also good.
Clinic response ():
Hi, Valentino Kusuma Putra😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of choice in Bali. Reviews like this make the GiO team even more passionate about providing the best service! As a dental clinic in Bali, we're here to help you achieve a healthy and comfortable smile. Beyond basic care, we also offer dental implant services handled directly by professional Oral Surgeons. Looking for a friendly and trustworthy dentist in Bali? Come to GiO Dental! Don't forget to show this review for a ✨5% discount✨ at your next GiO Dental Care visit. Thank you for being part of Sayang GiO! 😊🦷
Eleanor Bittner
February 2026 · ★ 1
Got two root canals and a cavity between two teeth done here. The price is on the lower side, which is great, but the service is not so great, the first woman dentist just started working on my root canal without confirming I wanted to do it when I had actually just came in for a consultation. It turned out to be a good job, tho I felt like I didn't have much control and wasnt a nice experience. Then I went back for another root canal and some cavities, this time a different dentist, and now just less then a year later I have to get the cavity fillings done again because of leakages. I wouldn't recommend it to my friends.
Beate Dotterweich
January 2026 · ★ 5
Warmly recommended. I had scaling and other dental treatments, and I was very happy with both the results and the way everything was handled, especially because my teeth are very sensitive. I will definitely become a regular patient here. Thank you very much Dr. Sagita and team.
Clinic response ():
Hello Mrs. Beate Dotterweich Thank you so much for your review 🌟 We're thrilled to be the dental clinic you chose. We always strive to give our best for our beloved Sayang GiO As your nearby dental clinic ready to assist you, this positive review truly motivates us. Don’t hesitate to visit us again if you need any other dental treatments. Besides routine care, GiO Dental Clinic also offers teeth scaling, braces, veneers, fillings, and much more. We’ve got everything you need! If you have any questions or need a consultation, feel free to contact us. Visit GiO Dental Care again and show this message for a ✨ 5% discount ✨ on your next visit! Thank you and have a wonderful day! 😊🦷 I love GiO Dental!
Bare Gacor
January 2026 · ★ 5
The place is comfortable, clean and the doctor is good...the service is 5+++ stars🙏 …
Clinic response ():
Hi, Bare Gacor😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of choice in Bali. Reviews like this make the GiO team even more enthusiastic about providing the best service! As a dental clinic in Bali, we're here to help you achieve a healthy and comfortable smile. Beyond basic care, we also offer dental implant services handled directly by professional Oral Surgeons. Looking for a friendly and trustworthy dentist in Bali? Come straight to GiO Dental! Don't forget to show this review for a ✨5% discount✨ at your next GiO Dental Care visit. Thank you for being part of Sayang GiO! 😊🦷
Jihan Rifdah
January 2026 · ★ 5
Scalling here is clean, the place is comfortable, clean and cool, the service is friendly
Clinic response ():
Hi Jihan Rifdah😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of choice in Bali. Reviews like this make the GiO team even more passionate about providing the best service! As a dental clinic in Bali, we're here to help you achieve a healthy and comfortable smile. Beyond basic care, we also offer dental implant services handled directly by professional Oral Surgeons. Looking for a friendly and trustworthy dentist in Bali? Come to GiO Dental! Don't forget to show this review for a ✨5% discount✨ at your next GiO Dental Care visit. Thank you for being part of Sayang GiO! 😊🦷
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★ 4.8 (438 reviews)
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