Moderation
Report this post.
A moderator reads every report. The post stays up while they look, and it is only removed for one of the reasons in our published rules.
The care is very professional, which gives me a lot of confidence, and at the same time respectful and gentle, always using absolutely necessary interventions and being the least intrusive. Since I met Mar and her team, the whole family hasn't gone anywhere else. I'm very grateful.