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Picasso Dental Clinic Hanoi (Old Quarter Branch)

16 Chau Long, Ba Dinh, Hanoi, Hanoi, Vietnam

Last audited May 2026 By SmileJet Audit Team How we audit →
AI Audit 7.7/10 Premium Partner 4.8/5  · 334 reviews
Established
2013
Dentists
6 on staff
Treatment chairs
6

SmileJet AI Audit Score for Picasso Dental Clinic Hanoi (Old Quarter Branch): 7.7/10 overall. Authenticity: 7/10 — Operational since 2013 under Serenity then Picasso brands; 6 branches across Vietnam. No JCI or ISO accreditation, no Ministry of Health registration number published, and inconsistent patient volume claims across pages.. Treatment Quality: 8/10 — CBCT, CAD/CAM, Straumann/Nobel/Osstem implants confirmed. 2017 veneers still praised by a Canadian dentist in reviews. One rushed-cleaning and one upsell complaint; no serious failures reported.. Cleanliness: 8/10 — Class B autoclave confirmed on website. Multiple reviewers describe facilities as spotless and ultra-modern. One reviewer noted a dentist using a phone mid-procedure.. Team: 7/10 — Only Dr. Emily Nguyen (ICOI member, trained in Germany/Korea/Singapore) has published credentials. Multiple treating doctors named in reviews (Anna, Rosie, Adrian, Phuc) have no bios or license numbers.. Price Value: 8/10 — Single implant $800-$1,500 vs $3k-$6k in AU/UK; prices published. One reviewer reported an implant quote higher than Australia, likely for premium Straumann tier without brand-level pricing transparency.. Tourist Suitability: 8/10 — English-speaking staff confirmed including dedicated client services. Pre-arrival contact from Australia accommodated. No airport transfer or hotel concierge. Mouthguard delivered to hotel in one case.. Summary: A legitimate multi-branch clinic with real international volume and competitive pricing. Treatment quality and facilities are strong based on consistent review evidence dating back to 2013. The key weaknesses are limited published credentials for most treating doctors and zero formal third-party accreditation, which reduces confidence for a high-spend dental tourist doing due diligence. Key strengths: Straumann, Nobel Biocare, and Osstem implants available; CBCT, CAD/CAM, and Class B autoclave confirmed; 6 branches; patients from 62 countries documented; Pre-arrival coordination from Australia confirmed in reviews. Points to note: Only one doctor (Dr. Emily) has published credentials; others unnamed on website; No JCI, ISO or Ministry of Health registration number published; One reviewer quoted implant price exceeding Australian rates. Confidence: High. Based on 50 reviews and 3 sources. Audited 02 May 2026.

SmileJet AI Audit

7.7 /10

Confidence

● High

Audited 02 May 2026

Authenticity

7

Treatment Quality

8

Cleanliness

8

Team

7

Price Value

8

Tourist Suitability

8

"A legitimate multi-branch clinic with real international volume and competitive pricing. Treatment quality and facilities are strong based on consistent review evidence dating back to 2013. The key weaknesses are limited published credentials for most treating doctors and zero formal third-party accreditation, which reduces confidence for a high-spend dental tourist doing due diligence."

Highlights

  • Straumann, Nobel Biocare, and Osstem implants available
  • CBCT, CAD/CAM, and Class B autoclave confirmed
  • 6 branches; patients from 62 countries documented
  • Pre-arrival coordination from Australia confirmed in reviews

Watch out for

  • Only one doctor (Dr. Emily) has published credentials; others unnamed on website
  • No JCI, ISO or Ministry of Health registration number published
  • One reviewer quoted implant price exceeding Australian rates

Score Breakdown

Authenticity
7

Operational since 2013 under Serenity then Picasso brands; 6 branches across Vietnam. No JCI or ISO accreditation, no Ministry of Health registration number published, and inconsistent patient volume claims across pages.

Treatment Quality
8

CBCT, CAD/CAM, Straumann/Nobel/Osstem implants confirmed. 2017 veneers still praised by a Canadian dentist in reviews. One rushed-cleaning and one upsell complaint; no serious failures reported.

Cleanliness
8

Class B autoclave confirmed on website. Multiple reviewers describe facilities as spotless and ultra-modern. One reviewer noted a dentist using a phone mid-procedure.

Team
7

Only Dr. Emily Nguyen (ICOI member, trained in Germany/Korea/Singapore) has published credentials. Multiple treating doctors named in reviews (Anna, Rosie, Adrian, Phuc) have no bios or license numbers.

Price Value
8

Single implant $800-$1,500 vs $3k-$6k in AU/UK; prices published. One reviewer reported an implant quote higher than Australia, likely for premium Straumann tier without brand-level pricing transparency.

Tourist Suitability
8

English-speaking staff confirmed including dedicated client services. Pre-arrival contact from Australia accommodated. No airport transfer or hotel concierge. Mouthguard delivered to hotel in one case.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Why Choose Picasso Dental Clinic Hanoi (Old Quarter Branch) in Hanoi?

Picasso Dental Clinic is an internationally recognized dental clinic in the Truc Bach area of Ba Dinh, Hanoi, Vietnam, operating since 2013. Part of a six-branch chain serving 70,000+ patients from 62 countries, it specializes in dental implants, cosmetic dentistry, and full-mouth rehabilitation for international patients and expatriates.

Picasso Dental Clinic is a leading international dental clinic located on Chau Long Street in the Truc Bach neighborhood of Ba Dinh District, Hanoi, Vietnam. Founded in 2013 and operating across six branches throughout Vietnam, Picasso Dental has built a reputation as one of Hanoi's most trusted destinations for dental care, having served over 70,000 patients from more than 62 countries. The Old Quarter branch on Phuc Chau Long places expert dental care within easy reach of Hanoi's historic center, serving both long-term expatriates and international visitors seeking high-quality treatment at significantly lower cost than in their home countries.

Why Choose Picasso Dental Clinic Hanoi

Picasso Dental Clinic stands apart through a combination of clinical depth, international patient experience, and consistent service quality across all locations. The clinic has welcomed patients from over 62 countries, building systems and staff training specifically around the needs of non-Vietnamese speakers. Treatment is delivered by a well-trained, professional team recognized by patients for their respectfulness and efficiency, with multiple reviewers noting that procedures are completed quickly without compromising quality. The clinic maintains transparent, competitive pricing that makes complex restorative and cosmetic treatments accessible to international patients who may face prohibitive costs at home. With six branches operating under unified quality standards, patients benefit from the consistency and infrastructure of an established dental group rather than a single-operator clinic.

Treatments and Specialties

Picasso Dental Clinic Hanoi offers a comprehensive range of dental treatments suited to both routine care and complex international patient cases. Dental implants are a core specialty, including single-tooth replacements, implant-supported bridges, and full-arch All-on-4 and All-on-6 restorations for patients seeking permanent fixed solutions. Porcelain veneers and dental crowns are available using high-grade ceramic materials for durable, natural-looking cosmetic results. The clinic provides teeth whiteningInvisalign clear aligners, and traditional orthodontic treatments for patients seeking smile correction. General and preventive services including dental examinationsprofessional cleaningtooth-colored fillings, and root canal treatment are also performed to a high standard by the clinic's experienced team.

Team and Credentials

The clinical team at Picasso Dental Clinic Hanoi is composed of trained dental professionals operating under the standards of a multi-branch group founded and directed by experienced dental practitioners. All dentists are graduates of accredited Vietnamese dental universities with postgraduate training in their respective specialties. The team is selected and continuously trained to meet the expectations of an international patient base, with staff praised consistently for professionalism, precision, and respectful patient communication.

Facilities and Technology

The Chau Long branch is equipped with modern dental technology appropriate for the full scope of treatments offered. The clinic maintains rigorous sterilization protocols and infection control standards across all treatment rooms. Digital diagnostics support accurate treatment planning for implant, orthodontic, and restorative cases, ensuring patients receive efficient and precise care.

International Patient Services

Picasso Dental Clinic has extensive experience coordinating care for international patients. English-speaking staff are available to guide patients through consultations, treatment planning, and post-procedure care. The clinic's six-branch network and established patient management systems make it straightforward for visiting patients to plan multi-session treatments around their travel schedules. Pricing is presented transparently, and the team is experienced in communicating treatment timelines clearly so patients can plan their stays in Hanoi accordingly.

Location and Access

Picasso Dental Clinic (Chau Long branch) is located at 16 Pho Chau Long, Truc Bach, Ba Dinh, Hanoi 100000, Vietnam. The clinic sits in the Truc Bach lakeside area at the edge of Hanoi's Old Quarter, one of the city's most accessible and internationally familiar neighborhoods, well served by taxis, ride-hailing apps, and public transport from hotels across central Hanoi.

Patient Reviews from Hanoi

4.8

★ 334 reviews

B

Benny van der Griend

April 2026 · ★ 1

At first I was highly impressed with the greeting, quick appointment ( even though appointment changed to different times from initial appointment which seems common practice) and initial examination. I was looking at having bridging or …

D

Darren Grace

April 2026 · ★ 1

At first they seem good and professional, I got an examination then.....nothing! I’ve been waiting for quotes for threes weeks. I have emailed for a response but nothing!!!! Very very disappointing in my opinion.

V

Vasilii Shashkov

April 2026 · ★ 2

Teeth cleaning was good, but i still didn't receive results of my teeth examination.. 1 month passed, so just 2 stars. Obviously they don't want me to be their client.

Clinic response ():

Response from the owner 7 years agoDear Sir, Thank you for taking your time to review your experience with us. … More

C

Cory Holt

April 2026 · ★ 2

I went to this dentist based on the good reviews. I was having some issues with my back teeth and wanted a cleaning and checkup as to what was the issue. During the exam, X-rays and cleaning, the dentist and her assistants cell phones …

Clinic response ():

Response from the owner 2 years agoDear Cory Holt, Thank you for taking the time to share your experience and concerns. We … More

L

Laura Drees

April 2026 · ★ 2

I booked a teeth cleaning procedure. They are very professional, however the standard is not comparable to European. They only spent 10mins on the procedure, not focussing on each tooth and the it doesn’t feel like it was very thorough.

Clinic response ():

Response from the owner 2 years agoDear Laura Drees, Thank you for taking the time to share your feedback regarding your recent teeth … More

R

Rance Kuwata

April 2026 · ★ 1

I felt like they advise me to get an expensive X-ray that was not needed.

Clinic response ():

Response from the owner 2 years agoDear Mr. Kuwata, We appreciate you sharing your feedback regarding your recent visit to our … More

A

Andrew B

April 2026 · ★ 1

The prices for implants that they were offering me were more expensive than Australia. Vietnam's cost of living is much cheaper than Australia, so I was less than impressed . I think that they believe all westerners are rolling in money. This is not good for business, as I will suggest to other people to avoid this practice.

Clinic response ():

Response from the owner 2 years agoDear Mr. Bibby, Thank you for taking the time to share your thoughts about our dental implant … More

N

Nikolay Anisimov

April 2026 · ★ 5

Excellent doctors and staff, I recommend this clinic! Everything is at a high level. It all started with a toothache, and it was not easy to decide to go to the dentist while traveling. In the end, the clinic removed the tooth, and then I went here again and did everything else: fillings, crowns and a bridge. Very pleased)

Clinic response ():

Response from the owner 2 years agoThank you very much for your review, Nikolai! We are glad that our clinic was able to provide you with high-quality medical care and convenient service. We always strive to provide our patients with the highest level of professionalism and care. We look forward to seeing you again if needed. Thank you for choosing Picasso Dental! Translated by Google ・ See original (Russian)

A

Ari Haukka

April 2026 · ★ 3

I did extensive works in Serenity late 2022. Now 3 months later one crown came off. Everything looks and works but one lego is missing. I am in communication with them. They should have a some kind of warranty? It is bit difficult to fly …

D

Dmytro Kolechko

April 2026 · ★ 1

Clinics cares little about the patients. Terrible service, be ready to wait 40’ every time you visit. Admin staff are lazy to inform you on time. …

Clinic response ():

Response from the owner 2 years agoDear Dmytro Kolechko, We are sorry to hear about your disappointing experience at our clinic. … More

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Picasso Dental Clinic Hanoi (Old Quarter Branch)

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★ 4.8 (334 reviews)

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