Westcoast International Dental Clinic (Westlake, Hanoi)
Hanoi, Vietnam
4.8 out of 5, from 136 aggregated reviews
Westcoast International Dental Clinic serves Hanoi and Ho Chi Minh City with implants, veneers, orthodontics, and English-language care.
- 136 Patient reviews aggregated
- 17 Photographs of the practice
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Patients
What patients wrote about this clinic.
136 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
out of 5, from 136 reviews
I went to Westlake International Dental Clinic because of severe toothache. I booked the appointment in advance via WhatsApp. Communication via WhatsApp worked well. The diagnosis and treatment plan were explained clearly and understandably, and I was able to come in for root canal treatment the very next day. The treatment with Dr. Arne Wiemann was consistently professional, hygienic, and…
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nd empathetic. I felt comfortable at all times; everything was explained thoroughly—even during the lengthy treatment—and I experienced no pain whatsoever, neither during nor after the procedure. In addition, my entire dental health was thoroughly examined, and I received helpful recommendations for further treatments. Overall, very competent and compassionate care—highly recommended.
While visiting Hanoi I experienced severe pain from a root canal issue. I was very fortunate that Dr. Sugimori and the clinic were located near my hotel and I could be seen quickly. While I wasn’t able to get a full treatment due to my limited time remaining in Vietnam, he performed an emergency treatment which along with medication totally eliminated my pain until I can see my dentist back…
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home. His explanation was very clear and he demonstrated the problem with an advanced CT scan. He also gave me clear instructions for how to proceed when looking for care upon my return home. I want to thank the Dr. and staff for “saving “ my vacation!
I came here at noon with excruciating tooth pain! It was absolutely impossible to help me. All they told me was to come back tomorrow morning at 9:00 and take painkillers. But they weren't helping by then! They refused to help me!
Reply from the clinic
Thank you for your feedback. We are concerned to hear this, as we pride ourselves on prioritizing patients in pain. We have checked our records for that date and unfortunately cannot find any mention of your visit or a request for emergency care. We never advise patients in excruciating pain to simply wait until the next day. We would appreciate the chance to speak with you directly to understand if a mistake was made. Please reach out to us at this phone number/ Whatsapp: +84 968 565 151
I had a positive experience of my wisdom teeth removal here. I was nervous about the procedure, but the staff made me feel better, through their friendly, calm and approachable natures. Dr Andrew H.F. Tsang is skilful and gentle. My recovery time was speedy and uncomplicated. I felt supported by the clinic, and believe they would have taken care of any questions or provided extra assistance had it…
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been necessary.
Amazing clinic. Dr. Arne saved my tooth even if it takes hours to do. The best in Hanoi!
Prompt and professional, I had a wonderful experience here with a last minute request for some emergency dental work. Two crowns and three fillings later, I'm ready to hit the road again! Modern facility, staff is courteous and efficient. Highly recommended!
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Westcoast International Dental Clinic (Westlake, Hanoi) in brief.
- Clinic
- Westcoast International Dental Clinic (Westlake, Hanoi)
- Patient rating
- 4.8 out of 5, from 136 aggregated reviews
- Listed as
- A listed clinic, not a featured partner. How we check.
- Listing checked
- 16 May 2026
About
What this clinic actually does.
Westcoast International Dental Clinic is a well-established international dental group with three clinic locations in Vietnam: two in Ho Chi Minh City at Norfolk Mansion (17-19-21 Ly Tu Trong, Saigon Ward) and Thao Dien (27 Nguyen Ba Lan, An Khanh Ward), and one in Hanoi at the Syrena Center (2nd Floor, 51 Xuan Dieu, Tay Ho). Founded with a commitment to delivering Western dental standards to patients in Vietnam, the clinic has become a trusted name among expatriates, international residents, and dental tourists seeking high-quality care in a welcoming environment.
Dental implants represent one of the clinic's primary areas of expertise. Westcoast International offers a full spectrum of implant solutions, from single-tooth implants to same-day implants for patients who qualify, as well as comprehensive All-on-4 and All-on-6 treatments for patients requiring full-arch restoration. The clinic also performs bone grafting procedures for patients who need to rebuild bone volume before implant surgery can proceed.
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Cosmetic dentistry is a major strength at Westcoast International. The team provides porcelain veneers, ceramic crowns, and custom dental bridges, all crafted with close attention to shade, shape, and proportion. Whether a patient needs a single veneer to address a chipped tooth or a complete smile transformation with multiple restorations, the clinic's cosmetic team works to deliver results that look and feel natural.
Orthodontic treatment is available for patients of all ages. The clinic offers traditional braces as well as modern clear aligner systems, including Invisalign, for patients who prefer a discreet orthodontic solution. Treatment planning is guided by digital imaging, giving patients a clear picture of expected outcomes before committing to a course of treatment.
Teeth whitening treatments are available for patients looking for a fast and effective cosmetic upgrade. The clinic also provides wisdom teeth removal, pediatric dental care, and specialized dental services for pregnant women who require oral health management during pregnancy.
The clinical team is led by Dr. Andrew, the Clinical Director, who brings international expertise and oversees quality across all locations. The team also includes Dr. Tien, Dr. Tram Anh, Dr. Dung, and Dr. Yim. Amanda, an Australian dental nurse coordinator, provides dedicated support for English-speaking patients, ensuring that international visitors feel informed and comfortable throughout their treatment journey.
The clinic's multi-location presence means that patients in both Hanoi and Ho Chi Minh City have convenient access to the same high standard of care. Facilities are modern and well-equipped, with a focus on hygiene, patient comfort, and clinical precision.
For international patients and dental tourists visiting Vietnam, Westcoast International Dental Clinic offers a compelling combination of Western clinical standards, English-language communication, and competitive pricing. Treatments that would cost many thousands of dollars in Australia, the UK, or North America can be completed at Westcoast International at a fraction of the price, without compromising on materials or technique. The clinic's reputation among the expat community in both major Vietnamese cities speaks to the consistency of its outcomes.
The team
Who does the work.
Questions
What people ask this clinic.
What dental treatments does Westcoast International Dental Clinic specialise in?
Westcoast International Dental Clinic covers a broad range of treatments, with particular strength in dental implants, porcelain veneers, crowns, root canal therapy, orthodontics (including clear aligners), and general preventive care. The clinic serves both long-term Hanoi residents and short-stay international visitors, so treatment plans can be adapted to fit different time frames. Whether you need a single procedure or a full smile makeover, the team can put together a plan that works for your schedule and budget.
How much can I save on dental implants compared to Australia or the UK?
Dental implant costs in Hanoi are typically 60-75% lower than equivalent treatment in Australia or the UK. A single implant with crown that might cost AUD 4,500-6,000 or GBP 2,500-4,000 at home can often be completed in Vietnam for a fraction of that. Savings are significant even after flights and accommodation are factored in, which is why Hanoi has become a popular destination for Australian, British, and American patients seeking quality implant work at accessible prices.
Is the clinic accredited or internationally recognised?
Westcoast International Dental Clinic operates under Vietnamese Ministry of Health regulations and maintains the hygiene and sterilisation standards required for approved international-patient clinics. While it does not currently hold JCI accreditation, it has a strong track record with foreign patients and holds a 4.79-star average across more than 136 Google reviews. Patients from Europe, North America, and Australia regularly cite clinical professionalism and clear treatment explanations as standout features of the experience.
Do the dentists speak English and communicate clearly with foreign patients?
Yes. English is a core part of how the clinic operates, and several dentists on staff have trained or worked internationally. Appointment booking, treatment consultations, and post-treatment instructions are all available in English. Many reviewers specifically mention that diagnoses and procedures were explained in plain, understandable language, which is important for patients making decisions about complex or multi-stage treatments from abroad.
How long should I plan to stay in Hanoi for dental treatment?
Trip length depends on what you are having done. A single extraction, filling, or emergency root canal can often be resolved in one or two appointments within 2-3 days. Veneers or crowns generally take 5-7 days to allow time for impressions, lab fabrication, and fitting. Full-arch implant treatment requires longer stays or a two-trip approach, with the second visit timed after the osseointegration period. The clinic can advise on a schedule once a treatment plan is confirmed.
Which dental implant brands does the clinic use?
The clinic works with established implant systems including Nobel Biocare, Straumann, and other European-origin brands depending on the case and patient preference. Using internationally recognised implant systems matters for long-term maintenance, because a reputable brand means your home dentist can access components and documentation if follow-up work is ever needed. Before committing, ask the treatment coordinator which specific system will be used for your case and request written documentation to take home.
Can I complete implants or veneers in a single trip?
For veneers, a single trip of around 5-7 days is usually sufficient. Implants are trickier because the implant post needs 3-6 months to integrate with the jawbone before a crown can be placed. Some patients handle this by getting the implant placed on one visit, returning home during the healing period, then coming back for the crown. Others opt for immediate-load solutions if bone quality allows. The team at Westcoast International can assess your x-rays in advance and advise on the most practical approach for your situation.
What technology and equipment does the clinic use?
The clinic uses 3D cone beam CT scanning (CBCT) for implant planning and complex cases, digital x-rays, and intraoral cameras. Reviewers have noted that diagnostic findings are shown on screen and explained clearly, which helps patients understand what is happening before agreeing to a treatment plan. Modern imaging reduces guesswork in implant placement and allows the dentist to assess bone volume and proximity to nerves before the procedure begins.
What aftercare support is available once I return home?
The clinic provides written post-treatment instructions in English covering hygiene routines, dietary guidelines, and warning signs to watch for. For implant patients, documentation of the implant brand, system, and placement details is provided so a local dentist can manage any follow-up. Remote consultation by WhatsApp or email is available for minor concerns after you leave Hanoi. For anything clinical, the clinic will advise whether you need to be seen locally or whether a follow-up visit to Vietnam is warranted.
How do I book an appointment or start the process?
The simplest starting point is to request a consultation through the SmileJet profile page for Westcoast International Dental Clinic, where you can submit x-rays or photos for a preliminary assessment. The clinic also accepts appointment requests via WhatsApp, which many international patients find convenient for quick back-and-forth communication before confirming dates. Once a treatment plan is agreed, the team will confirm appointment slots, provide a cost estimate, and help you plan around your travel dates.
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