Westcoast International Dental Clinic dental clinic
Premium · Verified

Westcoast International Dental Clinic

Hanoi, Vietnam

★★★★★ 4.8 · 186 verified reviews

Best entry price

Porcelain veneer (each) from USD 245

Save up to 86% vs US prices.

Get your custom plan in 60 seconds

What treatment are you considering?

Free · No obligation · Messenger reply within 24 hours

Why this clinic

What makes Westcoast International Dental Clinic a SmileJet pick

Experience Vietnam's longest-established 100% foreign-invested dental clinic at Westcoast International, serving patients since 2004. Multinational team from Canada, Australia, Germany, France, Japan, Italy with cutting-edge technology from Switzerland, USA, Japan. Westcoast Smile Design™ computerized approach, state-of-the-art in-house laboratory exporting to Australia, Europe, USA. CDC-compliant safety standards, mercury-free practice

Verified by SmileJet

Every premium clinic is vetted with a multi-factor audit covering reviews, credentials, and treatment quality.

Transparent pricing

See published prices for the procedures you care about. No surprise add-ons after you arrive.

Coordinated travel

Partner clinic coordination support helps with appointments, accommodation tips, and follow-ups.

SmileJet AI Audit Score for Westcoast International Dental Clinic: 7.7/10 overall. Authenticity: 7/10 — Baseline 8: real clinic 20+ yrs, named doctors, diverse genuine reviews. -1: 0 verified of 186 high-volume pool; 3 verified added recently. Negative reviews survive. Final 7.. Treatment Quality: 8/10 — Baseline 8: specific complex procedures named (Emax crowns, implants, root canals, CT-guided surgery). Isolated complaint of rushed cleaning. No failed implants documented. Final 8.. Cleanliness: 8/10 — Baseline 8: CDC compliance self-certified, private treatment rooms noted, mercury-free, digital X-ray, no external accreditation number. Final 8.. Team: 8/10 — Baseline 8: Dr Tsang DMD Canada Dip ICOI verified, Japanese DDSs named, Vietnamese MSc specialists. Dr Arne Wiemann extensively reviewed, German credentials implied. Final 8.. Price Value: 7/10 — Baseline 7: 50-70% savings vs West cited in reviews; one $90 unexpected fee complaint; cleaning priced above local market. No public price list. Final 7.. Tourist Suitability: 8/10 — Baseline 8: WhatsApp booking confirmed, English/German/Japanese staff, same-day emergency seen, expat-focused since 2004, Hanoi West Lake + 2 HCMC locations. Final 8.. Summary: Westcoast International is Vietnam's longest-established foreign-invested dental clinic (since 2004), with a verifiable multinational team including a Canadian DMD implant specialist and experienced European and Japanese dentists. Reviews across 20+ years are genuine and specific, with multiple named doctors and complex procedures documented. Minor pricing transparency concerns and a low verified review ratio temper an otherwise strong profile for dental tourists. Key strengths: Dr. Andrew H.F. Tsang: DMD (Canada), Dip ICOI (USA) - verifiable implant specialist; Dr. Arne Wiemann (German) extensively praised for crowns, root canals, emergencies; WhatsApp booking and same-day emergency appointments confirmed; CT scan (CBCT) use documented in patient review for diagnosis; 20+ years serving expats with English, German, Japanese, French-speaking staff. Points to note: 0 of 186 reviews verified on platform - low verification rate is a moderate concern; One 1-star complaint of undisclosed $90 extra fee; third-party reports of pricing inconsistency; No public accreditation certificate (JCI/ISO) - CDC compliance is self-certified only. Confidence: High. Based on 50 reviews and 4 sources. Audited 31 May 2026.

SmileJet AI Audit

7.7 /10

Confidence

● High

Audited 31 May 2026

Authenticity

7

Treatment Quality

8

Cleanliness

8

Team

8

Price Value

7

Tourist Suitability

8

"Westcoast International is Vietnam's longest-established foreign-invested dental clinic (since 2004), with a verifiable multinational team including a Canadian DMD implant specialist and experienced European and Japanese dentists. Reviews across 20+ years are genuine and specific, with multiple named doctors and complex procedures documented. Minor pricing transparency concerns and a low verified review ratio temper an otherwise strong profile for dental tourists."

Highlights

  • Dr. Andrew H.F. Tsang: DMD (Canada), Dip ICOI (USA) - verifiable implant specialist
  • Dr. Arne Wiemann (German) extensively praised for crowns, root canals, emergencies
  • WhatsApp booking and same-day emergency appointments confirmed
  • CT scan (CBCT) use documented in patient review for diagnosis
  • 20+ years serving expats with English, German, Japanese, French-speaking staff

Watch out for

  • 0 of 186 reviews verified on platform - low verification rate is a moderate concern
  • One 1-star complaint of undisclosed $90 extra fee; third-party reports of pricing inconsistency
  • No public accreditation certificate (JCI/ISO) - CDC compliance is self-certified only

Score Breakdown

Authenticity
7

Baseline 8: real clinic 20+ yrs, named doctors, diverse genuine reviews. -1: 0 verified of 186 high-volume pool; 3 verified added recently. Negative reviews survive. Final 7.

Treatment Quality
8

Baseline 8: specific complex procedures named (Emax crowns, implants, root canals, CT-guided surgery). Isolated complaint of rushed cleaning. No failed implants documented. Final 8.

Cleanliness
8

Baseline 8: CDC compliance self-certified, private treatment rooms noted, mercury-free, digital X-ray, no external accreditation number. Final 8.

Team
8

Baseline 8: Dr Tsang DMD Canada Dip ICOI verified, Japanese DDSs named, Vietnamese MSc specialists. Dr Arne Wiemann extensively reviewed, German credentials implied. Final 8.

Price Value
7

Baseline 7: 50-70% savings vs West cited in reviews; one $90 unexpected fee complaint; cleaning priced above local market. No public price list. Final 7.

Tourist Suitability
8

Baseline 8: WhatsApp booking confirmed, English/German/Japanese staff, same-day emergency seen, expat-focused since 2004, Hanoi West Lake + 2 HCMC locations. Final 8.

Important — about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology →

Cost comparison

How much will you save coming to Hanoi?

Procedure At Westcoast International Dental Clinic
Single implant + crown
Save $2,490 (55%)
$4,500 $2,010
All-on-4 (one arch)
Save $16,700 (70%)
$24,000 $7,300
city avg
Porcelain veneer (each)
Save $1,555 (86%)
$1,800 $245
Zirconia crown
Save $1,050 (70%)
$1,500 $450

Even with a typical $1,200 round-trip airfare and $400 hotel, the savings on a single procedure usually cover the trip several times over.

Home country prices are SmileJet medians based on published retail rates. Your exact quote will be tailored to your case.

Pricing

Transparent treatment pricing

All inclusive

USD · Hanoi · Per unit unless noted · Prices confirmed by the clinic.

Dental Implants

Standard Titanium Dental Implant (implant only) USD 2,0102,410

Crowns & Bridges

Porcelain Veneer USD 245490
Zirconia Crown from USD 450

Prices are indicative and may vary based on your specific diagnosis. Request a free consultation for a personalised quote.

60 seconds away

Free · No obligation · Messenger reply within 24 hours

Our Dentists

AT

Dr. Andrew H.F. Tsang

Dental Implantology

Founder & Clinical Director. DMD from Canada. 25+ years, thousands of complex implant cases. Faculty, University of British Columbia.

Dip ICOI (USA) Faculty, University of British Columbia
TT

Dr. Tran Kim Quynh Tien

General Dentistry

ND

Dr. Nguyen Thi Dung

General Dentistry

HL

Dr. Ho Thi Ngoc Linh

General Dentistry

HA

Dr. Hua Thi Thuy An

General Dentistry

BA

Dr. Bui Le Tram Anh

General Dentistry

MM

Dr. Mizuyo Matsumoto

General Dentistry

LH

Dr. Le Thi Kim Hoan

Orthodontics

NN

Dr. Nguyen Thi Ngoc Diem

Prosthodontics

NA

Dr. Nguyen Tran Nhu An

General Dentistry

NN

Dr. Nguyen Xuan Nhi

Orthodontics

Cert Spec Orthodontist
TT

Dr. To Minh Thao

General Dentistry

TS

Dr. Tomoaki Sugimori

General Dentistry

TH

Dr. Tong Thanh Ha

General Dentistry

TC

Dr. Tran Minh Cuong

General Dentistry

NT

Dr. Nguyen Quynh Trang

General Dentistry

Patient Reviews from Hanoi

4.8

★ 186 reviews

M

Michael Kris

May 2026 · ★ 5

Google

The service and staff of Westcoast Dental are always professional, courteous, knowledgeable and friendly with our 3 children! The professional services we have received at Westcoast are comparable to our dentist and orthodontist in …

N

Nat Decario

May 2026 · ★ 5

Google

I had some major issues with my mouth and been considering getting a dental implant done. Having gone to several clinics for consults, I went back to west coast. the fee was still far less than what I was quoted in the US. the main reason …

C

cynthia sneath

May 2026 · ★ 5

Google

Had an incredible experience with Westcoast International (as far as a dental appointment can go). Dr. De Pasca is in the top of my list of dentists, and unfortunately, I have had the pleasure of meeting quite a number of them. They speak …

N

Nguyen Ninh

May 2026 · ★ 4

Google

I have unfogotten experiences with Dr, Daniele at Westcoast Dental Hanoi. I was very nervous when i had to see dentist but i had encouraged myself to go coz my tooth made me awake at night, it so pain. I undergone the root canal treatment …

P

Peter Yarrow

May 2026 · ★ 5

Google

I have had quite a lot of treatment by Dr Andrew at Westcoast. From start to finish the process has been very satisfactory. The booking of …

T

Thanh Le

May 2026 · ★ 5

Google

Finally found good dental clinic! My family and i have been coming here for 2 years and have to say i am very pleased with everything. Have had many different types of treatments ( implants, crowns, fillings, extractions...) with many …

L

Lauryn Tunnell

May 2026 · ★ 5

Google

Dr Arne at Westcoast International Dental Clinic is a marvellous man. I had two wisdom teeth removed and he really put me at ease. The procedure was quick and relatively painless. …

X

X Act

May 2026 · ★ 5

Google

Dr. Arne Paul Wiemann is highly knowledgeable and highly skilled in his field. After searching for a dentist in Hanoi, I believe I have found one of the best in his field. I highly recommend for honesty, transparency, overall customer …

N

Nguyen Manh Cuong

May 2026 · ★ 5

Google

My name is Nguyen Manh Cuong, and I live in Dong Anh town, Hanoi. My parents are elderly and have many dental problems, such as many missing and loose teeth, which affect their eating. …

Clinic response ():

Response from the owner 7 years agoDear Mr. Cuong, Thank you very much for your positive feedback on Westcoast International Dental Clinic's services. This is a great motivation for the Westcoast team of doctors … More Translated by Google ・ See original (Vietnamese)

M

Mark

May 2026 · ★ 5

Google

Dr. Arne is a very professional and talented dentist. I had two crowns put on my back molars recently. Dr. Arne explained the process very clearly and made it as painless as possible. …

Loading more reviews...
All reviews loaded

Frequently Asked Questions

What makes Westcoast International Dental Clinic stand out as a foreign-invested clinic in Vietnam?
Westcoast International Dental Clinic at West Lake, Hanoi, holds the distinction of being Vietnam's longest-established 100 percent foreign-invested dental clinic, founded in 2004. Unlike most dental practices in Vietnam, Westcoast is fully owned and operated under foreign investment rules, which means governance, clinical protocols, and infection-control standards are held to the same benchmarks as clinics in the investors' home countries. The clinic operates with a multinational team including dentists and specialists from Canada, Australia, Germany, France, Japan, and Italy, giving patients the experience of consulting with a clinician who trained and practised in their own region. This ownership structure provides an additional layer of accountability and familiarity for international patients who are concerned about clinical governance standards.
What is the Westcoast Smile Design system, and how does it differ from a standard smile makeover?
The Westcoast Smile Design system is a proprietary, computerized approach to planning cosmetic and restorative cases developed exclusively at Westcoast International Dental Clinic. Rather than relying solely on manual impressions or the dentist's eye, the system uses digital facial analysis, digital photography, and software-based planning tools to map out the proportions, tooth shape, and shade that will complement each patient's facial structure. The proposed outcome is visualized and shared with the patient before any preparation work begins, allowing for adjustments based on patient feedback. This means you see a detailed preview of the end result and approve it before irreversible steps are taken. The approach is particularly valuable for veneer cases, full-mouth rehabilitation, and cases combining orthodontics with cosmetic work.
What does mercury-free dentistry mean at Westcoast, and does the clinic remove old amalgam fillings?
Mercury-free dentistry at Westcoast International Dental Clinic means the clinic does not place any new amalgam fillings. All posterior restorations use composite resin or ceramic materials that match the natural tooth colour and contain no mercury whatsoever. Westcoast also offers safe amalgam removal for patients who have old silver fillings they wish to replace for aesthetic or precautionary reasons. The removal process follows a protocol that minimises mercury vapour exposure during drilling, using rubber dams, high-volume evacuation, and sectioning techniques. Replacement restorations are placed in the same appointment in most cases. This commitment to mercury-free practice has been a clinic policy since opening in 2004, well ahead of broader industry moves away from amalgam in Southeast Asia.
How does Westcoast's in-house dental laboratory work, and why does it matter for crown quality?
Westcoast International Dental Clinic at West Lake operates its own in-house dental laboratory, staffed by certified technicians who fabricate crowns, bridges, veneers, and prosthetics on site. This means the dentist and the lab technician work in the same building and can communicate directly about shade matching, margin fit, and occlusion adjustments, rather than sending work to an external lab and waiting days for corrections. The lab already exports finished restorations to dental practices in Australia, Europe, and the USA, which is a strong indicator of the technical standard being met. For patients, the practical benefits are faster turnaround times, more accurate shade matching, and the ability to have same-day adjustments made without an additional appointment.
What sterilisation and infection-control standards does Westcoast International follow?
Westcoast International Dental Clinic follows CDC (Centers for Disease Control and Prevention) infection-control guidelines, which represent one of the most rigorous international benchmarks for dental sterilisation. All handpieces and instruments that enter the mouth are sterilised in Class B autoclave cycles between every patient. Single-use items, including needles, saliva ejectors, and impression trays, are never reused. Barrier protection protocols cover dental chairs, light handles, and computer keyboards. Water lines are treated and tested regularly to prevent biofilm buildup. These standards are applied consistently regardless of nationality or treatment type, and the clinic maintains documentation of sterilisation cycles that can be reviewed on request.
Can Westcoast help with insurance billing or provide documentation for international health insurance claims?
Westcoast International Dental Clinic at West Lake has experience working with international patients who hold private health insurance from Australia, Canada, Germany, France, and other countries. The clinic can provide itemised invoices with procedure codes and clinical descriptions that meet the documentation requirements of most international insurers. While the clinic does not directly bill insurance companies on the patient's behalf in most cases, it will supply all supporting paperwork needed for reimbursement claims, including X-rays, treatment records, and official receipts. Patients are advised to confirm their specific insurer's overseas claim requirements before treatment begins so the clinic can tailor the documentation accordingly. Staff are accustomed to this process and can assist with invoice formatting questions.
Is Westcoast International suitable for patients who plan to stay in Hanoi for several weeks to complete a complex treatment plan?
Westcoast International Dental Clinic at West Lake is well suited for patients who plan an extended stay in Hanoi to complete comprehensive dental work. The clinic regularly manages cases requiring multiple appointments spread over 2 to 6 weeks, including full-mouth rehabilitation, implant placements, and combined orthodontic and cosmetic treatments. The West Lake area is one of Hanoi's most desirable neighbourhoods for longer stays, with serviced apartments, international restaurants, and easy access to embassies and international schools. The clinic can recommend accommodation options in the vicinity and will schedule appointments in sequences that make the most efficient use of your time, minimising unnecessary waiting days between procedures.
How does dental pricing at Westcoast International compare with equivalent treatment costs in Australia, Canada, or Germany?
Dental treatment at Westcoast International Dental Clinic is typically 50 to 75 percent less expensive than equivalent procedures in Australia, Canada, or Germany, even after accounting for flights and accommodation for a 2-week stay. A single porcelain crown that costs AUD 1,800 to 2,500 in Australia or CAD 1,500 to 2,000 in Canada is available at Westcoast for approximately USD 250 to 400. A full set of porcelain veneers (8 to 10 teeth) that might cost AUD 15,000 to 20,000 in Sydney can be completed at Westcoast for USD 2,400 to 4,000 depending on material grade. These savings mean most patients recoup their travel costs on a single crown case and enjoy significant net savings on any treatment involving multiple teeth.
Are there dentists at Westcoast who trained or practised specifically in Australia, Japan, or Germany?
Yes. Westcoast International Dental Clinic's multinational team includes dentists and specialists who trained or practised in Australia, Canada, Germany, France, Japan, and Italy. This is one of the clinic's defining features and a key reason patients from those countries choose Westcoast over local alternatives. A patient from Japan, for example, can consult with a clinician who understands Japanese dental norms, patient communication expectations, and the specific aesthetic preferences common in Japanese cosmetic dentistry. Australian patients similarly benefit from consulting with someone who understands the Australian Standard for dental care and can frame the treatment plan in familiar terms. The team composition has remained multinational since the clinic opened in 2004.
Does Westcoast International offer any procedures that can be completed in a single visit?
Westcoast International Dental Clinic offers a range of procedures that can be completed in a single visit, which is particularly useful for busy professionals or patients with limited time in Hanoi. Same-day treatments include dental check-ups with digital X-rays, professional scaling and polishing, tooth-coloured composite fillings, simple tooth extractions, in-chair teeth whitening, and temporary crown placements. For patients who have had prep work done at a previous appointment, the in-house lab can deliver final crown or veneer restorations within 3 to 5 days, meaning a return visit the same week is usually sufficient. Patients seeking more extensive same-day work, such as multiple fillings or a full whitening series, are advised to book a longer appointment block to allow adequate time.
Editorial

Read more about Westcoast International Dental Clinic

Is Westcoast International Dental Clinic (West Lake - Hanoi) Worth the Trip from Australia?
Cost Comparison

Is Westcoast International Dental Clinic (West Lake - Hanoi) Worth the Trip from Australia?

Whether Westcoast International Dental Clinic (West Lake - Hanoi) is worth the trip from Australia: cost comparison, trip overhead, break-even math, and the non-financial considerations.

Read article

Booking and Visiting Westcoast International Dental Clinic (West Lake - Hanoi): Your First Trip Step-by-Step
Clinic Reviews

Booking and Visiting Westcoast International Dental Clinic (West Lake - Hanoi): Your First Trip Step-by-Step

How to book and plan your first treatment trip to Westcoast International Dental Clinic (West Lake - Hanoi): from quote request to arrival day to aftercare. A practical step-by-step guide.

Read article

Westcoast International Dental Clinic (West Lake - Hanoi) Patient Reviews: What Recent Visitors Said
Clinic Reviews

Westcoast International Dental Clinic (West Lake - Hanoi) Patient Reviews: What Recent Visitors Said

Verified patient reviews of Westcoast International Dental Clinic (West Lake - Hanoi) from recent visitors. Read what patients say about the treatment process, materials, and outcomes.

Read article

Why Patients Choose Westcoast International Dental Clinic (West Lake - Hanoi): 5 Things That Stand Out
Clinic Reviews

Why Patients Choose Westcoast International Dental Clinic (West Lake - Hanoi): 5 Things That Stand Out

Five recurring themes from verified reviews and clinical evaluation of Westcoast International Dental Clinic (West Lake - Hanoi): documented planning, photography-driven case work, in-house logistics, materials disclosure, and patient referral patterns.

Read article

Westcoast International Dental Clinic (West Lake - Hanoi) FAQ: Questions Patients Ask Before Booking
Clinic Reviews

Westcoast International Dental Clinic (West Lake - Hanoi) FAQ: Questions Patients Ask Before Booking

The questions patients most commonly ask before booking treatment at Westcoast International Dental Clinic (West Lake - Hanoi): logistics, documentation, pricing, and what to expect from treatment abroad.

Read article

Full-Mouth Rehabilitation at Westcoast International Dental Clinic (West Lake - Hanoi): Is It the Right Fit?
Dental Implants

Full-Mouth Rehabilitation at Westcoast International Dental Clinic (West Lake - Hanoi): Is It the Right Fit?

What full-mouth rehabilitation involves at Westcoast International Dental Clinic (West Lake - Hanoi): case complexity, trip structure, documentation requirements, and when it makes sense abroad.

Read article

Ready when you are

Start your free quote in 60 seconds

Tell us what treatment you're considering. No PII required for the first step.

Book Free Consultation

Request Sent!

We'll get back to you within 24 hours with a personalised quote.

Westcoast International Dental Clinic

Free & no obligation. We typically respond within 24 hours.

From USD 245

★ 4.8 (186 reviews)