229 P. Giรกp Nhแบฅt, Hanoi, Vietnam
SmileJet AI Audit Score for Viet Smile Dental Clinic: 5.1/10 overall. Authenticity: 6/10 โ Google 4.48/73 - no manipulation tier. Mix of genuine positives and credible negatives. Some very short 5-star reviews suggest solicitation but negatives are substantive.. Treatment Quality: 5/10 โ Root canal performed without anesthesia plus threatening patient behavior (1-star) is serious. Poor scaling complaint. But braces results confirmed, implant 2yr longevity noted.. Cleanliness: 7/10 โ Multiple branches described as spacious and modern. Bach Mai branch upgrade praised. No specific cleanliness complaints across 50 reviews.. Team: 5/10 โ Named: Dr. Hong Duyen, Dr. Phuong Mai, Dr. Huong. Face-shaming complaint from cosmetic doctor (1-star) is severe. Multiple dentists across branches with inconsistent quality.. Price Value: 5/10 โ Repeatedly noted as above-average pricing. Scaling described as twice the price of competitors with inferior quality. Value complaints consistent.. Tourist Suitability: 3/10 โ Southern Hanoi multi-branch, no English mentioned. Chronic wait times even with appointments. Domestic-focused audience. No tourist infrastructure evident.. Summary: Viet Smile is a multi-branch Hanoi dental network with 30+ specialists covering braces, implants, and cosmetic work. Review quality is polarized: several 1-star reports cite unprofessional conduct, a root canal performed without anesthesia, and below-par scaling at premium prices. Tourist accessibility is minimal with no English-language evidence and persistent scheduling backlogs. Key strengths: Multi-branch Hanoi system, 30+ specialists; Braces outcomes confirmed with visible profile improvement; Implant longevity confirmed at 2 years; Thorough X-ray and treatment-plan consultations noted; Long-term multi-year patient relationships reported. Points to note: Root canal reportedly performed without anesthesia; doctor threatened patient (1-star); Cosmetic doctor face-shamed patient (1-star serious conduct complaint); Scaling quality poor at 2x competitor price per multiple reviewers. Confidence: Medium. Based on 50 reviews and 2 sources. Audited 20 May 2026.
SmileJet AI Audit
Confidence
โ Medium
Audited 20 May 2026
Authenticity
6
Treatment Quality
5
Cleanliness
7
Team
5
Price Value
5
Tourist Suitability
3
"Viet Smile is a multi-branch Hanoi dental network with 30+ specialists covering braces, implants, and cosmetic work. Review quality is polarized: several 1-star reports cite unprofessional conduct, a root canal performed without anesthesia, and below-par scaling at premium prices. Tourist accessibility is minimal with no English-language evidence and persistent scheduling backlogs."
Highlights
Watch out for
Score Breakdown
Google 4.48/73 - no manipulation tier. Mix of genuine positives and credible negatives. Some very short 5-star reviews suggest solicitation but negatives are substantive.
Root canal performed without anesthesia plus threatening patient behavior (1-star) is serious. Poor scaling complaint. But braces results confirmed, implant 2yr longevity noted.
Multiple branches described as spacious and modern. Bach Mai branch upgrade praised. No specific cleanliness complaints across 50 reviews.
Named: Dr. Hong Duyen, Dr. Phuong Mai, Dr. Huong. Face-shaming complaint from cosmetic doctor (1-star) is severe. Multiple dentists across branches with inconsistent quality.
Repeatedly noted as above-average pricing. Scaling described as twice the price of competitors with inferior quality. Value complaints consistent.
Southern Hanoi multi-branch, no English mentioned. Chronic wait times even with appointments. Domestic-focused audience. No tourist infrastructure evident.
Important โ about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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Viet Smile Dental Clinic is a multi-location dental system based in Hanoi, Vietnam, with branches serving patients in Hanoi, Ho Chi Minh City, and Lao Cai. The system operates under the brand Nha Khoa Viet Smile and has built a strong reputation for high-quality dental care delivered by a team of more than 30 specialized dentists across its network of clinics.
The flagship Hanoi branch is located at 229 Giap Nhat, Thanh Xuan District, with an additional Hanoi location at 70 Tran Thai Tong in Cau Giay. These central locations make the clinic easily accessible for residents of Hanoi's western and southern neighborhoods as well as for international patients seeking dental care during their stay in the city.
Orthodontic treatment is one of Viet Smile's core specialties. The clinic offers traditional metal braces, ceramic braces, self-ligating bracket systems, and clear aligner therapy for patients looking for a more discreet option. Treatment plans are developed using digital X-rays and intraoral scanning to ensure precision and predictability throughout the alignment process. Both adults and children are welcomed into the orthodontic program.
Dental implants at Viet Smile are performed using internationally certified titanium implant systems. The surgical team handles straightforward single-tooth replacements as well as more complex cases involving multiple missing teeth or bone deficiency. Patients receive thorough pre-surgical evaluations including 3D cone beam CT scans to map bone volume and plan safe implant placement.
Cosmetic dentistry services include porcelain crown placement, veneer bonding, teeth whitening, and gum contouring. The clinic's ceramists and dentists work closely together to create restorations that match the natural shade, shape, and translucency of surrounding teeth. Smile design consultations allow patients to preview their expected results before treatment begins.
Root canal treatment, wisdom tooth extraction, scaling and polishing, and routine dental check-ups are also available at all Viet Smile locations. The pediatric dentistry team specializes in working with children of all ages, creating a safe and comfortable environment that helps young patients build positive associations with dental visits from an early age.
Viet Smile is active on Facebook and YouTube, regularly publishing patient case studies, treatment explainers, and clinic updates. The dedicated patient care team is available to answer questions, assist with appointment booking, and help international visitors plan their dental treatment around their travel schedule.
4.5
โ 73 reviews
Linh Giรกp
May 2026 ยท โ 5
The doctor was very enthusiastic, and the experience was great!
Trรขm Anh Bรนi Thแป
May 2026 ยท โ 1
A cosmetic doctor who face-shames women is not worthy of being a doctor.
Viรชฬฃt Nguyรชฬn
May 2026 ยท โ 5
When I was a child, I had a cavity in one of my teeth, and a grain of rice got stuck in it, so I didn't feel any pain when eating or drinking. It wasn't until the rice grain was gone that the pain started. My mother took me to get root canal treatment and a metal-ceramic crown fitted. That was over a decade ago. The rice grain was like something that suppressed the pain; once it was gone, the root cause of the pain needed to be treated. And then that metal-ceramic crown protected the damaged area, just like my mother did, protecting the most vulnerable part inside. Now, the metal-ceramic crown is old, and I have to protect myself from the pain. It's time to replace it with a new, stronger crown to better protect the damaged area inside and face life. Thank you to the doctor who made that crown for me yesterday. It made me feel like when my mother took me to the dentist as a child. The clinic even had flowers in the same way as my mother's house. Warmโฆ
Clinic response ():
Response from the owner 2 years agoThank you for accompanying VIET SMILE Translated by Google ใป See original (Vietnamese)
Huyแปn Thu
May 2026 ยท โ 1
The clinic is larger and more modern than other facilities, so I brought my child here for a check-up. Everyone, from the security guard to the receptionist, the doctor, and the staff, was great โ enthusiastic, gentle, and kind โ so I felt very reassured about having my daughter get braces here. I also learned from the doctor that children can have more dental problems than adults, so parents with young children should have them checked and treated early.
Clinic response ():
Response from the owner 2 years agoThank you for trusting and using our dental services. Translated by Google ใป See original (Vietnamese)
duong nam
May 2026 ยท โ 1
The clinic at facility 229 often has long wait times, especially on weekends. Even with an appointment, you sometimes have to wait almost 30 minutes. You should schedule your patients' appointments better. I was very satisfied with my doctor, but the clinic should take note of this issue.
Clinic response ():
Response from the owner 2 years agoDentistry will fix this problem. Thank you for your feedback. Translated by Google ใป See original (Vietnamese)
ฤแปฉc Nguyแป n
May 2026 ยท โ 5
Moving from facility 229 to the Bach Mai branch is much more spacious and modern, and best of all, there's no more waiting. Thank you Dr. Hong Duyen for getting my braces at GN, but I have to say goodbye to you now to go see Dr. Phuong Mai at Bach Mai, hehe :)
Hฦฐฦกng Trร Vฦฐฦกng
May 2026 ยท โ 5
I had root canal treatment and braces done here ๐ซถ๐ป and I found the service to be excellent, the staff were enthusiastic, and the doctors were friendly and professional. โฆ
Nhรขn Lรช Hoร ng
May 2026 ยท โ 5
I was very impressed with the dental clinic. The doctors and receptionists were very helpful and enthusiastic in their consultations, explaining everything thoroughly in the patient records. The orthodontic treatment records here are excellent and completely free; it feels incredibly thoughtful. Due to the difficult transportation and the need for frequent travel for orthodontic treatment, I had to say goodbye to this clinic. If I know anyone who's going there, I'll definitely recommend Vietsmile.
Phฦฐฦกng Hoร ng
May 2026 ยท โ 5
Here, they take careful X-rays, and the doctor listens to my wishes before the procedure, explaining the long-term problems I might face if I keep the missing teeth. So I felt confident and decided to get my dental implants done here.
Vu Nguyen
May 2026 ยท โ 5
I had my teeth implanted here two years ago, and they're still in great condition; I can chew comfortably.
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Dr. Khanh Ngo
Cosmetic Dentist
23 years of practice
Dedicated cosmetic dentist with 23 years of clinical expertise.
Dr. Ngo Khanh is a highly accomplished cosmetic dentist at Viet Smile Dental Clinic. Graduated from Hanoi Medical University, Dr. Khanh is dedicated to providing high-quality, patient-centered care. Specializing in advanced cosmetic dentist treatments, Dr. Khanh works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.
Dr. Huong Vu
Prosthodontist
12 years of practice
Dedicated prosthodontist with 12 years of clinical expertise.
Dr. Vu Huong is a highly accomplished prosthodontist at Viet Smile Dental Clinic. Graduated from University of Medicine and Pharmacy at Ho Chi Minh City, Dr. Huong is dedicated to providing high-quality, patient-centered care. Specializing in advanced prosthodontist treatments, Dr. Huong works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.
Dr. Ha Tran
General Dentist
19 years of practice
Dedicated general dentist with 19 years of clinical expertise.
Dr. Tran Ha is a highly accomplished general dentist at Viet Smile Dental Clinic. Graduated from Hue University of Medicine and Pharmacy, Dr. Ha is dedicated to providing high-quality, patient-centered care. Specializing in advanced general dentist treatments, Dr. Ha works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.
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★ 4.5 (73 reviews)
