How We Verify Partner Clinics
How SmileJet verifies Hoi An's Da Nang partner clinics
By SmileJet Editorial Team · Updated May 2026
Hoi An patients receive treatment at Da Nang partner clinics. Both partner clinics – Nha Khoa Parkway Da Nang and Da Nang Smile Dental – have been physically inspected against our 18-point verification standard. The standard is identical to what we apply across the full Vietnam network.
The 18-point verification standard
Clinical credentials
Equipment and technology
Sterilisation
Patient communication
Commercial independence
What disqualifies a clinic from the Hoi An arrangement
Because Hoi An patients must travel to Da Nang for treatment, SmileJet applies an additional filter beyond the standard 18-point criteria: the clinic must have a proven track record with twin-city logistics, including reliable English coordination for out-of-town patients.
Verification FAQ – Hoi An
Are the Da Nang clinics used for Hoi An patients the same ones listed on the Da Nang pages?
Yes – the same Da Nang partner clinic network serves both Da Nang-based patients and Hoi An-arranged patients. There is no separate Hoi An clinic tier. Hoi An patients simply travel 30 minutes to access the same listed Da Nang clinics.
How often are the Da Nang partner clinics re-inspected?
Partner clinics are subject to ongoing monitoring through patient feedback and periodic re-inspection. If patient feedback from Hoi An-arranged patients indicates a quality issue, the clinic is reviewed. Clinics that have not maintained standards are suspended from the network.
Does SmileJet verify that implant brands are authentic at Da Nang clinics?
Yes. Implant brand authenticity – Straumann, Nobel Biocare, Osstem – is verified by physical invoice and batch documentation at partner clinics. The grey-market implant problem documented in Vietnam is why this check is a specific disqualification criterion, not just an advisory.
Can I view the 18-point checklist before choosing a clinic?
Yes. The full 18-point standard is published on this page and on the Da Nang verification methodology page. You can use these criteria to assess any clinic you are considering, whether or not it is in the SmileJet network.
How SmileJet audits Da Nang dental clinics for Hoi An patients
Every clinic in the Hoi An partner network passes a structured review before the first patient is matched. The audit is repeated annually and triggered by any patient complaint.
Document review
Licences, specialist credentials, sterilisation certificates, and equipment maintenance records are collected and verified against Vietnamese Ministry of Health requirements.
On-site inspection
A SmileJet assessor visits the clinic in person. Sterilisation workflow, operatory setup, CBCT calibration, and lab facilities are observed and scored against the 18-point standard.
Patient outcome review
Completed case records from the prior 12 months are reviewed for complication rates, treatment planning accuracy, and post-treatment documentation quality.
What the 18-point audit assesses
The 18 criteria are grouped into six dimensions. A clinic must pass all 18; partial passes do not qualify for SmileJet matching.
Licensing and credentials
Vietnamese dental licence, specialist qualifications for implant and prosthetic work, and continuing education records.
Sterilisation and infection control
Class B autoclave, instrument tracking, single-use disposables policy, and documented cycle logs.
Imaging and diagnostics
Digital X-ray, OPG (panoramic), and CBCT on-site. Equipment must be calibrated within the prior 12 months.
English communication
Patient coordinator with conversational English. Written documents (quotes, consent forms, discharge notes) in English.
Lab quality and turnaround
In-house or accredited external lab. Documented turnaround times for crowns, veneers, and prosthetic arches.
Patient record keeping
Pre and post X-rays, materials records, and discharge summaries retained for every case. Available to SmileJet on request.
Why verification matters for Hoi An dental tourism
Hoi An is a small heritage town with no significant dental clinics inside the Ancient Town itself. All treatment happens in Da Nang, 30 minutes away. That distance makes pre-trip verification more important, not less.
You cannot walk in and assess a clinic
Patients staying in Hoi An cannot easily visit a Da Nang clinic before committing. SmileJet's verification replaces the in-person assessment you would naturally do at a local clinic.
Vietnam has no formal dental tourism accreditation
Unlike Thailand, Vietnam does not have JCI or equivalent national certification for dental clinics. SmileJet's 18-point standard fills that gap for international patients.
Complex treatment needs specialist access
Implants, All-on-4, and full-mouth rehabilitation require specialist surgeons. Verification confirms a qualified specialist handles your case, not a general dentist.
Documentation protects you after you leave
Treatment completed 8,000 km from home only holds long-term value if it is properly documented. Verification confirms that documentation standards are in place.
Matched to a listed Da Nang partner clinic
Both Hoi An partner clinics passed the 18-point standard. Free quote within 24 hours.
Get free clinic matchExplore
More on dental treatment in Hoi An.
Costs, treatments and trip planning, all for Hoi An.