P. Giรกp Nhแบฅt, Hanoi, Vietnam
SmileJet AI Audit Score for Smile One Dental Clinic: 5.6/10 overall. Authenticity: 7/10 โ No manipulation (4.67/55 < 4.70). Avg 4.64 from 50 reviews. 1 suspicious 1-star (ambiguous personal comment). 2 detailed catastrophic orthodontic complaints and 1 price complaint are genuine.. Treatment Quality: 5/10 โ Bordeaux-trained Invisalign Platinum provider (22+ years). Implants, veneers, gum recession, wisdom extractions confirmed. CRITICAL: 2 cases of jaw dislocation + dislocated bite + multi-year treatment overrun (1.5yr quoted, 5yr delivered) with doctor blame-shifting.. Cleanliness: 7/10 โ Modern, well-decorated facility praised by multiple reviewers. One reviewer described it as modern and elegant. No hygiene complaints noted. Chain clinic with multiple Hanoi branches.. Team: 6/10 โ Dr. Hoang Thao: 24/7 midnight patient contact; praised by many. Dr. Binh: painless 3-wisdom extractions. Dr. Duong: thorough ortho consult. But 2 cases of refusing compensation and blaming pre-existing issues after failed ortho.. Price Value: 5/10 โ Repeatedly cited as expensive vs market. One reviewer notes cosmetic procedures cost 10x average monthly income. Reasonable for braces by some. Voucher-based free services mentioned. Not budget-oriented.. Tourist Suitability: 4/10 โ Thanh Xuan = outer Hanoi DOMESTIC zone (3-5 baseline). Mostly Vietnamese domestic patients. Patient from Hai Duong (another province) traveled for treatment. No foreign reviewers. No international service infrastructure confirmed.. Summary: Smile One Thanh Xuan is a Bordeaux-trained Invisalign Platinum chain branch in outer Hanoi with strong doctor credentials and a loyal Vietnamese patient base for implants, veneers, and orthodontics. Two detailed 1-star reviews describing jaw dislocation and a 5-year treatment overrun with blame-shifting are significant safety concerns for complex orthodontic cases, despite the chain reputation. Key strengths: Bordeaux-trained Invisalign Platinum provider; 22+ years experience; chain with multiple Hanoi branches; Dr. Hoang Thao praised for 24/7 patient contact; Dr. Binh for painless 3-wisdom extractions; Implants, veneers, gum recession treatment, and orthodontics all confirmed; Patients travel from outside Hanoi (Hai Duong province) specifically for treatment. Points to note: Two independent cases: jaw dislocation + dislocated bite after braces; 5-year overrun from 1.5yr quote; doctor refused compensation and blamed patients; Prices significantly above market average; cosmetic procedures cited as 10x average monthly income; Always crowded; booked appointments still require waiting; one misposted restaurant-style review signals data quality concern. Confidence: Medium. Based on 50 reviews and 1 sources. Audited 20 May 2026.
SmileJet AI Audit
Confidence
โ Medium
Audited 20 May 2026
Authenticity
7
Treatment Quality
5
Cleanliness
7
Team
6
Price Value
5
Tourist Suitability
4
"Smile One Thanh Xuan is a Bordeaux-trained Invisalign Platinum chain branch in outer Hanoi with strong doctor credentials and a loyal Vietnamese patient base for implants, veneers, and orthodontics. Two detailed 1-star reviews describing jaw dislocation and a 5-year treatment overrun with blame-shifting are significant safety concerns for complex orthodontic cases, despite the chain reputation."
Highlights
Watch out for
Score Breakdown
No manipulation (4.67/55 < 4.70). Avg 4.64 from 50 reviews. 1 suspicious 1-star (ambiguous personal comment). 2 detailed catastrophic orthodontic complaints and 1 price complaint are genuine.
Bordeaux-trained Invisalign Platinum provider (22+ years). Implants, veneers, gum recession, wisdom extractions confirmed. CRITICAL: 2 cases of jaw dislocation + dislocated bite + multi-year treatment overrun (1.5yr quoted, 5yr delivered) with doctor blame-shifting.
Modern, well-decorated facility praised by multiple reviewers. One reviewer described it as modern and elegant. No hygiene complaints noted. Chain clinic with multiple Hanoi branches.
Dr. Hoang Thao: 24/7 midnight patient contact; praised by many. Dr. Binh: painless 3-wisdom extractions. Dr. Duong: thorough ortho consult. But 2 cases of refusing compensation and blaming pre-existing issues after failed ortho.
Repeatedly cited as expensive vs market. One reviewer notes cosmetic procedures cost 10x average monthly income. Reasonable for braces by some. Voucher-based free services mentioned. Not budget-oriented.
Thanh Xuan = outer Hanoi DOMESTIC zone (3-5 baseline). Mostly Vietnamese domestic patients. Patient from Hai Duong (another province) traveled for treatment. No foreign reviewers. No international service infrastructure confirmed.
Important โ about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
Clinics may request a review of their score at any time. Read full methodology โ
Smile One Dental Clinic is a modern, technology-forward dental practice with the Thanh Xuan branch located at Giap Nhat, Nhan Chinh Ward, Thanh Xuan District, Hanoi, Vietnam. The clinic is part of the Smile One system, a multi-branch dental network operating across Vietnam. Open every day from 8:30 AM to 8:00 PM, the Thanh Xuan location is designed to serve the growing residential and commercial communities of southern Hanoi with specialist-level dental care in a fully equipped, private clinic environment.
The clinic is directed by Master Dr. Nguyen Tuan Duong, Director General of the Smile One system, who brings over 22 years of clinical experience spanning implantology, orthodontics, and cosmetic dentistry. He holds a Master's degree in Prosthodontics from Victor Segalen Bordeaux 2 University in France and holds Invisalign Platinum Provider status, placing him among the highest-ranked Invisalign practitioners in Vietnam. He is also a member of the American Dental Association (ADA) and the International Congress of Oral Implantologists (ICOI), reflecting his engagement with global clinical standards and continuing professional education.
Digital Dentistry and Technology
Smile One Dental Clinic's investment in clinical technology is one of its most distinguishing features. The clinic uses the iTero Lumina intraoral scanner for precise, mess-free digital impressions and virtual treatment simulations. Cone Beam 3D CT imaging provides detailed three-dimensional bone mapping ahead of implant placement. Surgical guide technology achieves implant placement accuracy of less than 0.1mm deviation from the planned position, reducing surgical risk and improving long-term outcomes. CAD/CAM technology enables in-house fabrication of high-quality ceramic restorations with minimal waiting time. The Piezotome ultrasonic device is used for minimally traumatic surgical extractions, reducing post-operative discomfort and healing time.
Dental Implants
Implant treatment at Smile One Dental Clinic benefits from the full stack of digital planning and surgical technology described above. The result is a precise, predictable placement process that minimizes risk even in anatomically challenging cases. Dr. Nguyen Tuan Duong's ICOI membership and implant specialist training ensure that patients receive internationally benchmarked care. Single-tooth implants, implant-supported bridges, and full-arch reconstructions are all within the clinic's scope of practice.
Invisalign and Orthodontics
As a Platinum Invisalign Provider, Smile One Dental Clinic is among the most experienced Invisalign practices in Vietnam. The iTero Lumina scanner integrates directly with the Invisalign ClinCheck planning system, enabling highly accurate digital records and treatment simulations. Invisalign treatment is offered for teens and adults across a wide range of case complexities. Traditional fixed bracket braces are also available for cases that require greater mechanical control. Post-treatment retention is managed with appropriate retainers and follow-up.
Cosmetic Dentistry
The clinic's CAD/CAM technology allows same-session or rapid-turnaround fabrication of porcelain and zirconia crowns and veneers. The cosmetic team combines technical precision with aesthetic sensitivity to design restorations that enhance the patient's smile while looking entirely natural. Teeth whitening is available as a standalone treatment or as part of a broader smile makeover plan.
Endodontics and Periodontal Care
Root canal therapy is performed to salvage infected or severely decayed teeth, with comprehensive coronal restoration following treatment. Periodontal disease assessment and treatment, including deep cleaning and structured maintenance, are provided to maintain gum health before and after restorative and implant procedures.
Sterilization and Patient Safety
The clinic operates a multi-layer sterilization protocol across all instruments and treatment areas, meeting the hygiene standards expected at a premium dental facility. Private treatment rooms ensure patient confidentiality and comfort throughout their visit. Transparent pricing with written treatment estimates and written service guarantees are provided before any procedure begins, giving patients full clarity on their financial commitment.
A Networked Practice for Ongoing Care
As part of the Smile One system, patients treated at the Thanh Xuan branch benefit from access to over 100 partner clinics nationwide for follow-up care or ongoing treatment if they relocate or travel. For international patients visiting Hanoi, Smile One Dental Clinic represents a high-technology, specialist-staffed option that delivers implant and cosmetic outcomes comparable to premium Western practices at a fraction of the price.
4.7
โ 55 reviews
36 Lแบกi Huyแปn Trang
May 2026 ยท โ 5
The service experience was excellent, and the staff were friendly and enthusiastic.
Seul Bi Lee
May 2026 ยท โ 5
I got braces here in 2022. Now I come for a follow-up visit, Dr. Thao treats me very enthusiastically.
Nguyแปt Phแบกm
May 2026 ยท โ 5
Good service, experienced team of doctors. I have had braces here for more than 2 years and have not been disappointed.
Hoa Nguyแป n
May 2026 ยท โ 5
A reputable dental clinic, Dr. Hoang Thao is the most dedicated dentist I've ever met. Even at midnight, when I messaged her with a problem, she still responded and provided 24/7 customer service.
Khรกnh Ngแปc Nguyแป n
May 2026 ยท โ 5
Prestigious dental clinic, good service quality, enthusiastic staff, specialized doctors. Overall good.
รnh Trแบงn
May 2026 ยท โ 5
Excellent service from the clinic, Dr. Thao is skilled and attentive.
cuong tran
May 2026 ยท โ 4
The staff are friendly and provide attentive service. The restaurant's decor is modern and elegant.
Su Yang
May 2026 ยท โ 5
Dr. Hoang Thao is an excellent orthodontist; I had my treatment there and saw a lot of changes.
Phรนng Thแปงy
May 2026 ยท โ 5
Excellent service, highly skilled doctors, and dedicated care for patients.
Minh ฤแป
May 2026 ยท โ 5
The dentists and medical staff at the clinic are dedicated and attentive to their patients.
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Dr. Phong Vo
Cosmetic Dentist
7 years of practice
Dedicated cosmetic dentist with 7 years of clinical expertise.
Dr. Vo Phong is a highly accomplished cosmetic dentist at Smile One Dental Clinic. Graduated from Hue University of Medicine and Pharmacy, Dr. Phong is dedicated to providing high-quality, patient-centered care. Specializing in advanced cosmetic dentist treatments, Dr. Phong works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.
Dr. Nam Le
Prosthodontist
14 years of practice
Dedicated prosthodontist with 14 years of clinical expertise.
Dr. Le Nam is a highly accomplished prosthodontist at Smile One Dental Clinic. Graduated from Hanoi Medical University, Dr. Nam is dedicated to providing high-quality, patient-centered care. Specializing in advanced prosthodontist treatments, Dr. Nam works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.
Dr. Linh Bui
General Dentist
21 years of practice
Dedicated general dentist with 21 years of clinical expertise.
Dr. Bui Linh is a highly accomplished general dentist at Smile One Dental Clinic. Graduated from University of Medicine and Pharmacy at Ho Chi Minh City, Dr. Linh is dedicated to providing high-quality, patient-centered care. Specializing in advanced general dentist treatments, Dr. Linh works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.
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★ 4.7 (55 reviews)
