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Satu Dental Citraland Surabaya

Ruko Villa Taman Telaga Citraland, Jl. Niaga Gapura, Surabaya, Indonesia

Last audited April 2026 By SmileJet Audit Team How we audit →

Why Choose Satu Dental Citraland Surabaya in Surabaya?

Citraland branch of Satu Dental in west Surabaya, part of one of Indonesia's fastest-growing dental clinic networks with more than forty branches nationwide.

Satu Dental Citraland Surabaya is the Citraland branch of Satu Dental, one of the fastest-growing dental clinic networks in Indonesia. The clinic is located in the Citraland planned community on the western side of Surabaya, in one of the city's larger and more established residential developments. Citraland brings together residential clusters, schools, supermarkets, restaurants, and small-scale healthcare facilities into a single integrated environment, and a clinic in this part of the city is well-positioned to serve both the immediate residential catchment and patients commuting in from the wider western Surabaya neighborhoods.

Satu Dental was founded in 2022 in Jakarta and has since expanded rapidly across the country. The chain operates more than forty branches in greater Jakarta, including Jakarta itself, Tangerang, and Bekasi, alongside locations in Semarang and Surabaya. Within Surabaya, the network includes branches in Citraland, Gubeng, Bukit Darmo, and Kenjeran, which together cover the western, central, and eastern halves of the city. The chain has grown with backing from venture capital investors and has built its identity around modern interiors, consistent visual branding, technology-enabled patient communication, and standardized clinical workflows across branches. With more than one hundred and eighty dentists across the network, Satu Dental has positioned itself as a high-volume, accessible alternative to both traditional independent clinics and older established chains.

The clinical scope at Satu Dental Citraland Surabaya covers the full range of services expected of a modern Indonesian general practice. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications, and patient education in everyday brushing and flossing technique. Patients can typically book online through the chain's patient portal, by WhatsApp, or directly at the clinic, and treatment plans are usually presented in writing with line-item pricing so that patients can plan around their own budget and schedule.

Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, including the management of impacted wisdom teeth.

Cosmetic dentistry is a regular part of the practice's offering. Services include in-office and at-home professional whitening, also known locally as bleaching, composite veneers, porcelain veneers, ceramic crowns for visible front teeth, and conservative composite bonding for chips, gaps, and minor shape concerns. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins, with attention to whether more conservative options can deliver the desired result before moving to indirect ceramic restorations. The brand also markets a dental spa concept, which combines routine and aesthetic dental care with a more relaxed, hospitality-oriented patient experience.

Orthodontic treatment is another important pillar of the practice. Patients can typically choose between conventional fixed appliances, including metal and ceramic braces, and clear aligner therapy, with the orthodontic plan selected based on case complexity, the patient's preferences, and the expected duration of treatment. Periodontal care, including deep cleaning, root planing, and management of gum disease, is also part of the regular service catalogue, alongside pediatric dentistry for younger patients.

For tooth replacement, Satu Dental Citraland Surabaya offers conventional bridges and full-coverage crowns for fixed prosthetic cases, along with removable solutions including acrylic and flexible thermoplastic dentures. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols.

Hygiene and infection control follow standardized protocols across the Satu Dental network, with autoclaved instruments, single-use items handled appropriately, and consistent treatment-room reset between patients. The clinic accepts a wide range of payment methods, including domestic Indonesian QRIS payments, debit and credit cards, and selected health insurance partners, which is a useful practical advantage for patients managing the cost of more comprehensive treatment plans. Diagnostic imaging on site typically includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged through partner imaging facilities for orthodontic and implant planning.

For local patients in west Surabaya looking for a recognizable national brand with a broad service catalogue, modern facilities, online booking, and accessible pricing, Satu Dental Citraland Surabaya is one of the more visible options in the Citraland area, complementing the chain's branches in Gubeng, Bukit Darmo, and Kenjeran. The brand is primarily oriented toward the Indonesian patient base, and English-language support is not actively advertised.

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