Rossa Rahmawati Handoyo
May 2026 · ★ 5
The service is friendly and the doctor is very clear in explaining
Jl. Ngagel Jaya Selatan, Komplek Ruko RMI B1, Surabaya, Indonesia
SmileJet AI Audit Score for FDC Dental Clinic Surabaya 2: 8.0/10 overall. Authenticity: 8/10 — Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.. Treatment Quality: 8/10 — Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.. Cleanliness: 8/10 — Baseline 8: hygiene protocols supported by equipment. Final 8.. Team: 8/10 — Baseline 8: dentist Dr. Natasya, Dr. Diana named. Final 8.. Price Value: 8/10 — Baseline 8: transparent and competitive pricing. Final 8.. Tourist Suitability: 8/10 — Baseline 8: tourist support offered. Final 8.. Summary: This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism. Key strengths: Led by experienced dental specialists including Dr. Natasya; Uses high-quality materials including Porcelain. Confidence: High. Based on 50 reviews and 2 sources. Audited 25 May 2026.
SmileJet AI Audit
Confidence
● High
Audited 25 May 2026
Authenticity
8
Treatment Quality
8
Cleanliness
8
Team
8
Price Value
8
Tourist Suitability
8
"This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism."
Highlights
Score Breakdown
Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Baseline 8: hygiene protocols supported by equipment. Final 8.
Baseline 8: dentist Dr. Natasya, Dr. Diana named. Final 8.
Baseline 8: transparent and competitive pricing. Final 8.
Baseline 8: tourist support offered. Final 8.
Important — about this score
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This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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FDC Dental Clinic Surabaya 2 is the second Surabaya branch of FDC Dental Clinic, one of Indonesia's largest national dental chains. The branch is located in the central-east part of the city in the Gubeng and Ngagel area, complementing the chain's first Surabaya location on Mayjen HR Muhammad in the western part of the city. Together the two FDC branches in Surabaya serve a wide cross-section of the city's residents, with this clinic in particular drawing patients from the central and eastern neighborhoods, the Ngagel Jaya commercial corridor, and the surrounding residential complexes that make up much of the Gubeng district.
FDC operates a national network of dental clinics across Indonesia, with branches in greater Jakarta, Bandung, Surabaya, Sidoarjo, Malang, Semarang, Yogyakarta, and Bali, among other cities. The chain has built its reputation on a combination of consistent visual branding, modern clinic interiors, standardized clinical protocols, and extended daily operating hours that make it possible for patients to book appointments well outside traditional office hours. The Surabaya 2 branch reflects this approach, with full-day operations from morning through late evening, typically seven days a week, and a reception and clinical workflow that mirrors other FDC branches around the country.
The clinical scope at FDC Dental Clinic Surabaya 2 is broad, in line with the chain's positioning as a one-stop dental destination for everyday and more complex needs. Routine and preventive care includes comprehensive examinations, professional scaling and polishing, fluoride applications, and oral health education. Restorative dentistry covers tooth-colored composite fillings, ceramic inlays and onlays, ceramic and porcelain-fused-to-metal crowns, and conventional bridges. Endodontic treatment, including conventional and retreatment root canal therapy, is provided on site, with cases that require additional complexity managed by experienced practitioners using rotary endodontic systems and standard imaging.
Cosmetic dentistry is an important part of FDC's service mix and a common reason patients choose the chain for their treatment. Services typically include in-office and at-home professional whitening, composite veneers, porcelain veneers for full smile design cases, ceramic crowns for visible front teeth, and conservative composite bonding for minor chips, gaps, and shape corrections. The brand emphasizes consistent, predictable cosmetic outcomes and patient education through digital photographs and intraoral imaging during consultations.
Orthodontic care is another mainstay of the chain. Patients can typically choose between conventional metal and ceramic braces and clear aligner therapy, with the orthodontic team selecting the most appropriate approach based on the complexity of the case, the patient's preferences, and the expected duration of treatment. Pediatric dentistry is also offered, with appointments oriented around making first dental visits a positive experience for children, including routine examinations, fluoride and sealant applications, simple restorations, and oral hygiene coaching for parents.
For more advanced cases, the branch handles oral surgery and dental implant treatment, including single tooth replacement, multiple tooth replacement, and where appropriate larger implant cases planned over multiple visits in line with healing protocols. Diagnostic imaging on site typically includes intraoral periapical radiographs and panoramic imaging, with cone beam computed tomography used directly or through a partner imaging facility for implant planning. Tooth replacement options also include traditional fixed and removable prostheses, ranging from conventional crowns and bridges to partial and complete dentures, providing a range of solutions across different price points and clinical needs.
Hygiene and infection control follow standardized protocols across the FDC network, with autoclaved instruments, single-use items handled appropriately, and consistent treatment-room reset between patients. Modern dental units, digital radiography, intraoral cameras, and current restorative materials are part of the standard equipment package across branches, which helps the chain deliver a uniform clinical experience regardless of which city or which branch a patient visits.
For international and out-of-town patients researching dental care in Surabaya, FDC Dental Clinic Surabaya 2 offers the practical advantages of a recognizable national brand, predictable service standards, online booking, and extended operating hours. The Gubeng and Ngagel area is well served by Surabaya's road and ride-share infrastructure, with shopping centers, hotels, and corporate offices clustered nearby, making it convenient for patients combining dental treatment with business travel or staying in the central or eastern parts of the city. While the branch primarily serves an Indonesian patient base, English-language communication is generally available given the chain's national positioning and reliance on standardized treatment plans, written estimates, and digital records.
For patients seeking a modern, full-scope dental clinic in central Surabaya with the reliability of a large national network behind it, the FDC branch in the Gubeng area is one of the more visible and accessible options in this part of the city.
Prices at FDC Dental Clinic Surabaya 2 · Surabaya · USD · per unit unless noted
Prices are indicative and may vary based on your specific diagnosis. Request a free consultation for a personalised quote.
Learn more: Porcelain Veneer, Laser Teeth Whitening, Regular Teeth Cleaning
4.9
★ 156 reviews
Rossa Rahmawati Handoyo
May 2026 · ★ 5
The service is friendly and the doctor is very clear in explaining
Atiek Suharyati
May 2026 · ★ 5
Thank you for the service. The room was comfortable and clean, and the doctor was friendly too😍 …
Dedi Suherman
May 2026 · ★ 5
The doctor was excellent... the service was extraordinary... Handled by Dr. Natasya who was very kind, detailed and very friendly.... I am really satisfied with FDC Surabaya 2...
Violla Febriani
May 2026 · ★ 5
The cleanest dental clinic I've ever visited in Surabaya and the best service. If I may recommend Dr. Diana for a visit or consultation, she's very friendly, communicative, and provides solutions.
Della Agustina
May 2026 · ★ 5
The place is comfortable and the doctor is also good
Nisa Faticha
May 2026 · ★ 5
Very comfortable, friendly, patient, and thorough doctors and nurses. Affordable prices 😍 …
Affifiana Prisyanti
May 2026 · ★ 5
The service was satisfactory, the doctor was good at explaining things, and the place was comfortable. I'm very satisfied with my dental care here.
Deeyaa Princessa
May 2026 · ★ 5
The place is comfortable, the doctor is full of smiles and communicative, good service, highly recommended, thanks
Satriya Bagas
May 2026 · ★ 5
The clinic is good, clean, comfortable, the doctor is the best
Diah Retno
May 2026 · ★ 5
The best dental clinic, very comfortable, very friendly doctor, and provided dental education. Definitely worth a visit.
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★ 4.9 (156 reviews)