Modern branch of Indonesia's largest dental chain on Mayjen HR Muhammad in west Surabaya, offering full-scope general, cosmetic, ortho, and implant dentistry.
- 146 Patient reviews aggregated
- 19 Photographs of the practice
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Patients
What patients wrote about this clinic.
146 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
out of 5, from 146 reviews
The service was good. The receptionist, doctor, and nurse were all friendly. Overall, it was a good first time experience here. PS, you get free tea and coffee while you wait.
For scaling at FDC for the first time, I highly recommend it, because the doctor is friendly, provides a lot of knowledge about the importance of scaling and the price is very affordable 🥰🥰🥰 …
The first time I came here, the service was very fast and friendly, no need to queue for a long time because you can make reservations online via the application.
I just tried the scaling promo, and it's worth it considering the facilities. However, the timeliness needs to be re-informed or improved. Otherwise, it's okay.
The place has friendly service and there is coffee too.
The service was excellent and satisfying. The doctor and admin were patient and very informative.
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FDC Dental Clinic Surabaya in brief.
- Clinic
- FDC Dental Clinic Surabaya
- Patient rating
- 4.8 out of 5, from 146 aggregated reviews
- Listed as
- A listed clinic, not a featured partner. How we check.
- Listing checked
- 26 April 2026
About
What this clinic actually does.
FDC Dental Clinic Surabaya is the west Surabaya branch of FDC Dental Clinic, one of Indonesia's largest national dental chains. The branch is located on Jalan Mayjen HR Muhammad in the Pradahkalikendal area of Dukuhpakis, in the western part of the city. It is one of two FDC branches in Surabaya, the second being located in the Gubeng area in the eastern part of the city. Together they serve a wide cross-section of Surabaya residents, with this branch in particular drawing patients from the western neighborhoods, the Mayjen HR Muhammad commercial corridor, and the surrounding residential complexes that have grown up along that part of the city in recent decades.
FDC operates a national network of dental clinics across Indonesia, with branches in greater Jakarta, Bandung, Surabaya, Sidoarjo, Malang, Semarang, Yogyakarta, and Bali, among other cities. The chain has built its reputation on a combination of consistent visual branding, modern clinic interiors, standardized clinical protocols, and extended daily operating hours, which makes it possible for patients to book appointments well outside traditional office hours. The Surabaya branch on Mayjen HR Muhammad reflects this approach, with full-day operations from morning through late evening, typically seven days a week, and a reception and clinical workflow that mirrors other FDC branches around the country.
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The clinical scope at FDC Dental Clinic Surabaya is broad, in line with the chain's positioning as a one-stop dental destination for everyday and more complex needs. Routine and preventive care includes comprehensive examinations, professional scaling and polishing, fluoride applications, and oral health education. Restorative dentistry covers tooth-colored composite fillings, ceramic inlays and onlays, ceramic and porcelain-fused-to-metal crowns, and conventional bridges. Endodontic treatment, including conventional and retreatment root canal therapy, is provided on site, with cases that require additional complexity managed by experienced practitioners using rotary endodontic systems and standard imaging.
Cosmetic dentistry is an important part of FDC's service mix and a common reason patients choose the chain for their treatment. Services typically include in-office and at-home professional whitening, composite veneers, porcelain veneers for full smile design cases, ceramic crowns for visible front teeth, and conservative composite bonding for minor chips, gaps, and shape corrections. The brand emphasizes consistent, predictable cosmetic outcomes and patient education through digital photographs and intraoral imaging during consultations.
Orthodontic care is another mainstay of the chain. Patients can typically choose between conventional metal and ceramic braces and clear aligner therapy, with the orthodontic team selecting the most appropriate approach based on the complexity of the case, the patient's preferences, and the expected duration of treatment. Pediatric dentistry is also offered, with appointments oriented around making first dental visits a positive experience for children, including routine examinations, fluoride and sealant applications, simple restorations, and oral hygiene coaching for parents.
For more advanced cases, the branch handles oral surgery and dental implant treatment, including single tooth replacement, multiple tooth replacement, and where appropriate larger implant cases planned over multiple visits in line with healing protocols. Diagnostic imaging on site typically includes intraoral periapical radiographs and panoramic imaging, with cone beam computed tomography used directly or through a partner imaging facility for implant planning. Tooth replacement options also include traditional fixed and removable prostheses, ranging from conventional crowns and bridges to partial and complete dentures, providing a range of solutions across different price points and clinical needs.
Hygiene and infection control follow standardized protocols across the FDC network, with autoclaved instruments, single-use items handled appropriately, and consistent treatment-room reset between patients. Modern dental units, digital radiography, intraoral cameras, and current restorative materials are part of the standard equipment package across branches, which helps the chain deliver a uniform clinical experience regardless of which city a patient visits.
For international and out-of-town patients researching dental care in Surabaya, FDC Dental Clinic Surabaya offers the practical advantages of a recognizable national brand, predictable service standards, online booking, and extended operating hours. The Mayjen HR Muhammad location is well served by Surabaya's road and ride-share infrastructure, with shopping centers, hotels, and corporate offices clustered along the corridor, making it convenient for patients who are combining dental treatment with business travel or who are staying in west Surabaya. While the branch primarily serves an Indonesian patient base, English-language communication is generally available given the chain's national positioning and reliance on standardized treatment plans, written estimates, and digital records.
For patients seeking a modern, full-scope dental clinic in Surabaya with the reliability of a large national network behind it, the FDC branch on Mayjen HR Muhammad is one of the more visible and accessible options in the western part of the city.
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