Dental 365

The service at Dental 365 is absolutely fantastic: the team of doctors is skilled, dedicated, and performs procedures gently without causing pain. The staff are clear, friendly, and provide very professional care. The clinic is spacious, bright, and equipped with advanced equipment.

The staff were enthusiastic, and the doctors provided clear and specific treatment plans tailored to each case.

I thought having a tooth pulled would be incredibly painful. But it turned out to be quite easy! 😅 …

After having a tooth extracted, you'll be fine after a short rest. There won't be much swelling.

The doctors here have a bad, unfriendly attitude, and that's just the tip of the iceberg when it comes to the wealthy.

I'd like to share my experience with Dentist Ni. The doctor speaks both Russian and Vietnamese. This was a big plus for me right away—she was the only one who could explain to me the difference between a bridge and an implant. I've been to many clinics, and they all said, "Decide for yourself." I've had an implant done, had cavities treated, and had multiple cleanings with her. Honestly, every time I left feeling like I'd found "my" dentist. She does everything carefully, without rushing, and explains in simple terms what's happening and why. I'm especially pleased that after each appointment, she writes and asks how you're feeling. The clinic itself is also top-notch: clean and organized. If you're looking for a dentist in Vietnam who will make you feel calm and comfortable, I highly recommend it.

It was finally time to remove my wisdom teeth—something I’d always been scared of 😭 Thankfully, Dr. Nhi took great care of me! Over a few sessions, I had all 4 suckers removed, and everything went way smoother than I expected. Couldn’t be happier with the experience. …

A good, modern dental clinic with 3D imaging, everything is fast and accurate. I was treated by Dr. Avocado; he speaks Russian and English very well, making everything clear and convenient.

Like many others, I thought Dr. Ni was a truly great doctor and a good person, but behind that sweet smile and Russian voice that puts you at ease and makes you feel at ease, there's a completely different person. While you're paying and you have to ask for a review, everything's fine, and then... Updating my review after almost two years. Until I'd paid in full, my relationship with the doctor was very attentive and friendly. But after I paid, I began to feel like the doctor (Dr. Avocado on Telegram) was increasingly enjoying taking my money and finding new problems that needed urgent solutions. Initially, I came with a clear request—a turnkey treatment. However, six months after the implant surgery, when the dental implantation stage was about to begin, I suddenly discovered that three or four more teeth had appeared in my previously "fully cured" jaw, which needed treatment and crowns. It might seem like a small thing, but when this happens unexpectedly and costs $300 per crown, it's an unpleasant surprise. Okay, I paid. The crowns were installed, and I flew home to Thailand. But just 15 days later, one of the crowns simply fell out. Naturally, I went to the dentist—after all, I pay for every flight to Vietnam and hotel stay myself, and that's quite expensive, especially when the problem wasn't my fault. We agreed that the dentist would cover the repairs. We also decided to have my teeth cleaned and fix a few minor issues. Incidentally, one of them was a spot on my front tooth that I initially disliked. At the time, the dentist said the only option was a full dental treatment and a replacement crown for $300. But when the issue was being fixed at the dentist's expense, it turned out there was a different solution. The dentist's assistant, who didn't understand Russian, cleaned the bridge quite aggressively during the procedure. I had a feeling it might be unsafe—and, as it turned out, rightfully so. About a month after these procedures, the bridge started to become loose. I wrote to the dentist again. They told me they'd look at the images and tell me how serious it was. The answer came quickly: "You're fine, the bridge will last a long time." However, about a month later, a large, purulent lump appeared on my gum where the bridge had been. And then the doctor said it needed urgent treatment. Unfortunately, at that point, I was having financial difficulties, and I wasn't ready to pay another $2,000-$3,000 to "make everything perfect," especially given my previous experience, which had seriously shaken my trust. When the bridge eventually fell out, it was impossible to walk without teeth, so I planned to fly to see this doctor on March 22nd. But as soon as it became clear that I had less money and was starting to not just pay but also ask questions and make complaints about the quality of the work, the communication changed dramatically. Responses began arriving once a day—at best. Messages might go unread for 48-72 hours. When I started to complain, they told me I was "getting into a fight." Meanwhile, the questions remained essentially unanswered. Ultimately, I decided to look for another doctor. I no longer trust this specialist, and I personally categorically cannot recommend him to others. At the beginning of our relationship, the doctor was literally constantly calling and texting me and my girlfriend, showing great attention and concern. But, it seemed to me, this lasted only as long as there was financial interest. When the money ran out and complaints about the quality of the work arose, the attitude changed dramatically. Now, my messages are read and responded to very formally, without specifics—as if the goal is not to solve the patient's problem, but simply to "win the argument." For example, they write to me: "Clarify the details, and I will be happy to answer." But when I clarify these details, the messages are read—and the response is silence for a day or more. It's very unpleasant to invest a lot of money, to spare no expense for the sake of results, only to end up with a result that isn't what you expected, and then to be treated with such disregard. I won’t go into detail, but my friends also went to her and also complained about the alterations and flaws.

The dental clinic was open and the lights were on, but there was no one to greet me, and I had to wait a very long time before I could be seen. Terrible experience.