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How We Verify Da Nang Clinics

How SmileJet verifies Da Nang dental clinics

By SmileJet Editorial Team · Updated May 2026

SmileJet maintains an 18-point on-site verification standard. Every Da Nang clinic in the network – including those serving Hoi An patients – has been physically inspected against this standard.

The 18-point verification standard

Clinical credentials

Lead dentist holds a recognised degree from an accredited Vietnamese or overseas institution
Implant-placing dentists have postgraduate implantology training documentation
All-on-4 providers hold Malo Clinic protocol certification or equivalent
Staff-to-patient ratio meets minimum standard during treatment hours

Equipment

CBCT (cone beam CT) scanning on-site or within the clinic group
Digital X-ray only – film-based imaging disqualifies
Intraoral scanning for digital impressions
In-house ceramics lab or documented outsourced lab with quality agreement

Sterilisation

Class B autoclave (steam sterilisation) physically verified
Single-use disposables for all patient contact surfaces
Documented sterilisation batch log
Sharps and biohazard protocols observed

Patient communication

English-speaking coordinator available at all appointments
All patient documents available in English
Written treatment coordination support issued to international patients
Pre-travel X-ray review process: clinic confirms case before patient flies

Commercial independence

No paid placement – clinic cannot purchase listing
No per-patient referral commission accepted by SmileJet

Automatic disqualification criteria

No English documentation capability
Film-based X-ray only (no digital imaging)
No CBCT access
No written guarantee for international patients
Sterilisation not independently verifiable
Staff credentials cannot be documented
Pressure-selling observed in mystery patient assessment
Commercial referral payment offered to SmileJet

Verification FAQ

How often are clinics re-inspected?

SmileJet conducts annual re-inspections of all Da Nang partner clinics. If a clinic adds new treatment categories (e.g. adding All-on-6 to a previously implant-only clinic), an additional inspection is triggered before the new category is listed.

Can a clinic pay to be listed or improve its position?

No. Da Nang clinics pay SmileJet a flat facilitation fee per patient. This fee is identical regardless of clinic size or treatment volume. A clinic cannot pay more to appear higher in SmileJet results or to be matched to more patients.

What happens if a clinic fails re-inspection?

The clinic is suspended from the SmileJet network pending remediation. Existing patients in treatment at that clinic are notified. If remediation is completed and re-inspection passes, the clinic may be reinstated. Failure to remediate results in permanent removal.

How does SmileJet verify implant brand authenticity?

During inspection, SmileJet reviews implant purchase invoices (which identify lot numbers and batch codes), asks to see packaging, and cross-checks with manufacturer batch look-up tools where available. Clinics that cannot demonstrate authentic supply chain are not listed.

Does the 18-point standard differ for Hoi An-serving clinics?

No. The same 18-point standard applies to the Da Nang partner clinics used for Hoi An-based patients. The verification is identical. The twin-city arrangement does not involve any reduced standard.

Frequently asked questions

How often are Da Nang clinics re-inspected?

SmileJet conducts annual re-inspections of all Da Nang partner clinics. Adding a new treatment category (such as All-on-6) triggers an additional inspection before that category is listed.

What happens if a Da Nang clinic fails re-inspection?

The clinic is suspended from the SmileJet network immediately. Patients matched to that clinic are notified and offered re-matching. Reinstatement requires a successful follow-up inspection after remediation.

Can I see the audit results for a specific Da Nang clinic?

SmileJet publishes the 18-point standard in full on this page. Specific per-clinic audit scores are not publicly published, but SmileJet confirms pass/fail status for any listed clinic on request before booking.

How the 18-point standard protects Da Nang patients

The SmileJet verification standard was designed around the specific failure modes that produce poor dental tourism outcomes – not a generic clinic quality checklist. Each of the 18 points targets a documented risk.

Why we verify CBCT on-site

Implant surgery without a pre-surgical 3D scan is the most common cause of nerve damage, implant failure due to insufficient bone, and sinus perforation. CBCT verification is non-negotiable – a clinic without on-site CBCT access cannot be listed for implant referrals.

Why we verify Class B autoclave specifically

Class N autoclaves (which are cheaper and more common) sterilise flat surfaces only – not hollow instruments such as handpieces, irrigation tips, and bur holders. Hollow instrument sterilisation failures are the primary infection transmission vector in dental settings. Class B is the correct standard for implant procedures.

Why we verify commercial independence

Clinics that pay referral agents per patient have a structural incentive to over-treat and to prevent patients from seeking second opinions. SmileJet accepts no per-patient commission and charges a flat facilitation fee. This independence allows honest treatment planning.

Why we verify English documentation capability

A patient who cannot read their consent form, their post-operative instructions, or their guarantee has not given informed consent and cannot follow care instructions accurately. English documentation is a patient safety requirement, not a convenience feature.

Get matched to a listed Da Nang clinic

Every listed Da Nang clinic passed the 18-point standard. Free match within 24 hours.

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Questions about your treatment?

Message us and a coordinator will answer with clinic options, indicative pricing and what a trip would involve. No forms, no call centre, and no obligation. Prices are indicative; only a clinic's written quote applies to you.

SmileJet is an information service, not a healthcare provider. Nothing here is medical advice.

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