Patients
Reviews of Westcoast International Dental Clinic (Westlake, Hanoi).
Hanoi, Vietnam. 136 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
Westcoast International is Vietnam's longest-established foreign-invested dental clinic (since 2004), with a credible international team including a Canadian implant specialist and a German general dentist. Reviews are highly specific, multilingual, and consistent, with CBCT and microscope use independently confirmed. Priced at a premium over local clinics but represents strong value for Western dental tourists.
Authenticity
7/10Baseline 8: real clinic est 2004, named foreign dentists, genuine multilingual reviews. 0 verified on 50 reviews, light deduction. Final 7.
Treatment quality
7/10Baseline 8: CBCT + microscope confirmed, complex work (root canals/crowns). One warranty crown misfit, one rushed clean. -1. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite spotless/very clean modern facility, consistent across expat and tourist reviewers. Final 7.
Team
8/10Baseline 8: Dr Andrew Tsang DMD Dip ICOI (Canada), Dr Arne Wiemann (Germany), Dr Sugimori (Japan), DDS MSD locals. Multilingual. Final 8.
Price value
6/10Baseline 6: premium vs local Vietnam market (cleaning 5x local rate noted). Competitive vs AUS/US for dental tourists. Final 6.
Tourist suitability
8/10Baseline 8: WhatsApp booking, airport transfer, English/German/French/Japanese staff, emergency slots, expat-focused since 2004. Final 8.
What comes up well
- Established 2004, founded by Canadian and Australian dental professionals
- Dr Andrew Tsang DMD Dip ICOI (Canada) leads implants and surgery
- CBCT 3D scanning and dental microscope confirmed by independent reviewers
- Multilingual staff: English, German, French, Japanese, Italian, Vietnamese
- WhatsApp booking and airport transfer available for international patients
Points to weigh
- One warranty crown fitted without bite adjustment causing discomfort
- Pricing is 4-5x local Vietnam market rate - not the cheapest option in Hanoi
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 136 reviews
Dr Arne at Westcoast International Dental Clinic is a marvellous man. I had two wisdom teeth removed and he really put me at ease. The procedure was quick and relatively painless. …
Highly recommended, Dr. Arne was extremely friendly and knowledgeable. The staff was friendly and helpful. Keep up the good work!
Dr. Arne Paul Wiemann is highly knowledgeable and highly skilled in his field. After searching for a dentist in Hanoi, I believe I have found one of the best in his field. I highly recommend for honesty, transparency, overall customer …
My name is Nguyen Manh Cuong, and I live in Dong Anh town, Hanoi. My parents are elderly and have many dental problems, such as many missing and loose teeth, which affect their eating. …
Reply from the clinic
Dear Mr. Cuong, Thank you very much for your positive feedback on Westcoast International Dental Clinic's services. This is a great motivation for the Westcoast team of doctors … More
Dr. Arne is a very professional and talented dentist. I had two crowns put on my back molars recently. Dr. Arne explained the process very clearly and made it as painless as possible. …
Dr. Arne is a star! He’s absolutely professional and he obviously loves his job which he shares with his clients. You can tell that he tries to find the best solution what works for YOU, not for him. I went through a lot with my teeth in …
Dr. Arne and Dr. De Pasca were both fantastic during my time in Hanoi. They were very knowledgable, offered expert advice and really helped us through what would've been nightmare procedures back in my country. I can't thank them enough for …
My girlfriend and I both knew we needed a number of fillings before arriving to Vietnam. We stumbled upon this clinic and they very kindly fit us in right away for a check-up (US $20 - Oct 2018). The dentist we saw was amazing, her name was …
I couldn't be happier with the level of competence, courtesy, and professionalism of this clinic. I feel I received an absolutely world-class dental implant at an affordable price. Dr Andrew Tsang seems to be a master of his craft, and …
Unfortunately on the first night of my holiday, I fell over and chipped my bottom teeth. Luckily I found Dr Arne at Weatcoast International Dental Clinic. …
AMAZING AMAZING, SIMPLY AMAZING! Dr. Arne is A LEGEND! Truly I cannot say enough about this incredible dentist and wonderful place! I had a lot of problems with my teeth and Dr. Arne worked hard to make sure my teeth were saved! He fixed me …
I used to dread dental checkups because when I had a toothache, I went to a clinic for treatment, but the pain lasted for a week. Since then, I've been very afraid of dental work. However, when my friend recommended Westcoast Dental Clinic, …
I recently needed to get some dental work done and I had an excellent experience with Dr. Arne at Westcoast Dental! …
During my visit to Hanoi, I heard the reputation of this clinic and went for a couple of crowns to be done I ended up with Dr Arne Wiemann …
Review of Dr Arne Wiemann I was extremely impressed with Dr Arne Wiemann of West Coast Dental in Hanoi. …
I am very pleased with Dr. Arne Paul’s work. Most dental places in Hanoi, you are shown to one room with many chairs. other patients and dentists know exactly what have been done to you. But not here at Westcoast. I was shown to a private …
Westcoast Dental is very professional. It's clean and the Drs and staff are nice and speak English. I've been a couple of times for routine cleanings and would recommend highly.
I rarely write reviews in general but I'm so impressed with the quality of workmanship and service that I wanted to write one. I keep coming back year after year because everyone is so friendly, helpful and …
By far Westcoast Dental Cinnic is my favorite place to go for dental work. The experience was pleasant. Everyone was extremely friendly and care about their work. The cost is a little high compared to other clinic but it worth the money.
Came here on recommendation of a friend. Very satisfy with the result and the service. Totally on pair with European standard (cleanliness, equipment, staff). I will comeback on my yearly vacation.
Had come in for an emergency. Very professional and painless. Thanks Dr Thao
Professional staffs, Amazing dentists, beautiful and clean clinic. Very nice experience.
This clinic is very professional At a different clinic that I won't mention I had a lot of trouble with getting a crown done! I ended up getting a root canal unexpectably. Today, a new crown was placed and everything went very smooth. No pain, no root canal. Thanks Dr Dan!
The clinic is very nice, clean, and the staff are professional. My family and I really like the doctors here; they are all very careful and attentive. Regarding the price, of course, it shouldn't be compared to other clinics; their level is completely different, it's like comparing a motel to a 5-star hotel.
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