Patients
Reviews of Westcoast International Dental Clinic (Westlake, Hanoi).
Hanoi, Vietnam. 136 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.2 out of 10
Overall score
Westcoast International is Vietnam's longest-established foreign-invested dental clinic (since 2004), with a credible international team including a Canadian implant specialist and a German general dentist. Reviews are highly specific, multilingual, and consistent, with CBCT and microscope use independently confirmed. Priced at a premium over local clinics but represents strong value for Western dental tourists.
Authenticity
7/10Baseline 8: real clinic est 2004, named foreign dentists, genuine multilingual reviews. 0 verified on 50 reviews, light deduction. Final 7.
Treatment quality
7/10Baseline 8: CBCT + microscope confirmed, complex work (root canals/crowns). One warranty crown misfit, one rushed clean. -1. Final 7.
Cleanliness
7/10Baseline 7: multiple reviews cite spotless/very clean modern facility, consistent across expat and tourist reviewers. Final 7.
Team
8/10Baseline 8: Dr Andrew Tsang DMD Dip ICOI (Canada), Dr Arne Wiemann (Germany), Dr Sugimori (Japan), DDS MSD locals. Multilingual. Final 8.
Price value
6/10Baseline 6: premium vs local Vietnam market (cleaning 5x local rate noted). Competitive vs AUS/US for dental tourists. Final 6.
Tourist suitability
8/10Baseline 8: WhatsApp booking, airport transfer, English/German/French/Japanese staff, emergency slots, expat-focused since 2004. Final 8.
What comes up well
- Established 2004, founded by Canadian and Australian dental professionals
- Dr Andrew Tsang DMD Dip ICOI (Canada) leads implants and surgery
- CBCT 3D scanning and dental microscope confirmed by independent reviewers
- Multilingual staff: English, German, French, Japanese, Italian, Vietnamese
- WhatsApp booking and airport transfer available for international patients
Points to weigh
- One warranty crown fitted without bite adjustment causing discomfort
- Pricing is 4-5x local Vietnam market rate - not the cheapest option in Hanoi
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 136 reviews
I now live in Hanoi and was lucky enough to find Western Dental. It is easy to get to, it is in front of Fraiser Suites in Tay Ho/Ho Tay. in the little shopping mall on the second floor. The local staff speak good English and are most …
great service! great dentist ! great staffs also!!!!!! Thanks for everything Westcoast team
I am a bit picky when it comes to finding a trustworthy dental clinic. I have been to several places to find out, but when I came to Westcoast Hanoi, I was completely changed. Coming here, I received very good service, professional doctors and friendly staff. Thank you Westcoast Dental team for giving me a bright smile!
Me and my family have been visited Westcoast dental clinic many times and we are really happy with the services, all the staffs and dentis here are friendly, my two children are enjoyable and comfortable everytime they were here.
Excellent experience at the Dentist!! Very clean, efficient and friendly. Will definitely use them again and recommend them totally. Thank you.
Wow what a disappointment. An orthodontist that only comes to Hanoi once a month for 2 days. How inconvenient is that?! Congratulations Westcoast International Dentist Clinic, on losing out on thousands of dollars from potential clients who will not be able to use your services. How ridiculous.
Reply from the clinic
Dear Jessica, We are sorry about the limited time by our orthodontist in Hanoi. We will try to ensure your treatment is completed based on the schedule. We are trying to … More
The service and staff of Westcoast Dental are always professional, courteous, knowledgeable and friendly with our 3 children! The professional services we have received at Westcoast are comparable to our dentist and orthodontist in …
I had some major issues with my mouth and been considering getting a dental implant done. Having gone to several clinics for consults, I went back to west coast. the fee was still far less than what I was quoted in the US. the main reason …
Had an incredible experience with Westcoast International (as far as a dental appointment can go). Dr. De Pasca is in the top of my list of dentists, and unfortunately, I have had the pleasure of meeting quite a number of them. They speak …
I love the clinic for the competent and friendly dentists and staff. Treatments are well planned and really help you as a client to stay healthy and well.
I have unfogotten experiences with Dr, Daniele at Westcoast Dental Hanoi. I was very nervous when i had to see dentist but i had encouraged myself to go coz my tooth made me awake at night, it so pain. I undergone the root canal treatment …
I have been coming to Westcoast Dental Clinic in Hanoi since 2010. I have had wonderful service. The people working there are friendly and very helpful. I recommend the service to all who need dental services.
Westcoast Dentist Clinic take care of our family's dental needs with professional and personal care. Thorough and knowledgeable. Recommend with confidence.
I have had quite a lot of treatment by Dr Andrew at Westcoast. From start to finish the process has been very satisfactory. The booking of …
Finally found good dental clinic! My family and i have been coming here for 2 years and have to say i am very pleased with everything. Have had many different types of treatments ( implants, crowns, fillings, extractions...) with many …
My new smile is great! I feel confident and more importantly this irritating ache while eating is gone. Thank you.
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