Patients
Reviews of SmileBay Signature (Weld Quay).
George Town, Malaysia. 118 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 118 reviews
Dr Ian is the best dentist I’ve ever had! Super professional and explained everything very well, quick and painless, felt like I was in very safe hands!
Reply from the clinic
Dear Lukas Mayo, Thank you for sharing your positive experience with Dr Ian. Being described as … More
We, family of 5, all had a very pleasant experience with Dr. Ian Foo and his staff. Dr. Ian Foo was very patient with us and spent a lot of time showing us our x-rays and explaining to us the treatments process and. the staff was very helpful and kind and always available to help. They saw us waiting for our other family members, who were having dental treatments..They offered us drinks and some…
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snacks while we waited. Dr. Ian Foo is very professional. He takes the time to explain what needs to be done and provides valuable advice. We highly recommend Dr.Ian Foo from Smile Bay, Signature, Georgetown and his staff for kids and adults.
Reply from the clinic
Dear Jes, Thank you for sharing your positive experience and recommending Dr Ian Foo and the team. It's wonderful to hear that your family of 5 had a pleasant experience with Dr Ian Foo and his attentive staff. Patient-centric care, as exemplified by Dr Ian Foo's patience in explaining treatments and the staff's helpfulness and kindness, is crucial for a comfortable dental experience. Your recommendation for both kids and adults reaffirms their dedication to providing excellent care for all ages.Your recommendation is much appreciated! Warm Regards, SmileBay Signature
Beautifully designed space and top notch service. Parking is provided too.
Reply from the clinic
Dear Praveena Asokan, Thank you for your positive feedback. A well-designed space contributes to a positive experience, and top-notch service is always a priority. Recommendations from satisfied patients like you hold significant value. Warm Regards, SmileBay Signature
First time I did my wisdom tooth xray in smilebay signature. The overall process and environment makes me feels comfortable. Dr. Ellie Tan and her staffs were nice and very helpful to answer my questions. The charges was reasonable. Highly recommended.
Reply from the clinic
Dear Christine Lee , Thank you for sharing your positive experience at SmileBay Signature. It's great to hear that the overall process and environment made you feel comfortable. Dr Ellie Tan and her staff's professionalism, friendliness, and helpfulness in answering your questions contributed to a pleasant experience. Additionally, finding the charges reasonable is always a plus. Your recommendation is a testament to the quality of care you received and will surely help others seeking dental services. Your recommendation is much appreciated! Warm Regards, SmileBay Signature
I came to do teeth cleaning and had an amazing journey with Dr.Liew. She is very professional, accurate, gentle and a lovely human being. Highly recommended!!
Reply from the clinic
Dear Eviatar Azran, Thank you for sharing your wonderful experience with Dr Liew. It's great to hear that Dr Liew provided you with a professional,gentle cleaning, and making the entire experience amazing. Recommendations from satisfied patients like you hold significant value, and Dr Liew will surely appreciate your kind words. If you have any more feedback or if there's anything else you'd like to share, feel free to do so. Your recommendation is much appreciated! Warm Regards, SmileBay Signature
I have been Dr. Yong's patient since 2013. Over the past 10 years, I have been visiting Dr. Yong for my dental checkup and treatment. He is a very professional yet humble and friendly dentist whom I respect very much. Dr. Yong strives to …
Reply from the clinic
Dear YY Lee, It's wonderful to hear about your positive experiences with Dr Yong and SmileBay over the past 10 years. Dr Yong's professionalism and commitment to providing excellent services, along with the investment in advanced dental equipment, have clearly made a significant impact on your dental care. It's impressive to know that the quality of the dental crown and splint you received at SmileBay exceeded your expectations, even when compared to dental work done in New York. This speaks volumes about the level of care and expertise provided. Your recommendation of SmileBay to others is a testament to your satisfaction with the clinic, and I'm sure it will be greatly appreciated by Dr Yong and his team. If you ever have more feedback or questions in the future, don't hesitate to reach out. Your loyalty and kind words are certainly appreciated. Warm Regards, SmileBay Signature
I am so happy with my new dental implants. Dr. Foo Ian is very good and gentle with clear and detailed explanations. Excellent and professional service throughout. Highly recommended to come to SmileBay Signature Dental, whenever you come to Penang for holidays.
Reply from the clinic
Dear Maureen Wilson , Thank you for sharing your joy and satisfaction with your new dental implants … More
Best dentists in the world ever! New branch in downtown, very clean. Thanks Dr Ian and Dr Liew :)
Reply from the clinic
Dear beebest tour, It's wonderful to hear that you've had such a positive experience with Dr Ian and Dr Liew at our new branch at Georgetown. A clean and modern facility adds to the overall comfort and experience, and it's great to hear that our new branch meets these expectations. Your gratitude and appreciation for our services are clear. Your smile and satisfaction are our ultimate goals. Warm Regards, SmileBay Signature
I have been a patient of Dr. Yong at SmileBay Signature for the past 15+ years, and I can't express how grateful I am for his exceptional dental care. Dr. Yong is not just a dentist; he's a true artist when it comes to crafting beautiful smiles. From routine check-ups to more complex procedures, Dr. Yong has always displayed unmatched professionalism, expertise, and a genuine concern for his…
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s patients' well-being. His gentle and reassuring demeanor immediately puts you at ease, making every visit a comfortable experience. The state-of-the-art facilities at SmileBay Signature further enhance the overall experience. The staff is incredibly friendly and accommodating, making appointments a breeze. I can confidently say that Dr. Yong has transformed my dental health and given me a reason to smile more confidently. If you're looking for a dentist who combines skill with compassion, I wholeheartedly recommend Dr. Yong at SmileBay Signature. Thank you for a decade of excellent care!
Reply from the clinic
Dear Jess Ng, Thank you for sharing your heartfelt and glowing testimonial about your experiences with Dr Yong at SmileBay Signature. Your words truly highlight the exceptional care you've received. It's clear that Dr Yong's skills as a dentist and his artistry in creating beautiful smiles have made a significant impact on your dental health and confidence. His professionalism, expertise, and genuine concern for patients are qualities that many value in a healthcare provider. The fact that you've found every visit to be a comfortable experience, thanks to his gentle and reassuring demeanor, speaks to his dedication to patient comfort and care. The state-of-the-art facilities and friendly staff at SmileBay Signature have clearly contributed to your overall positive experience, making appointments more convenient and pleasant. Your recommendation of Dr Yong and SmileBay Signature is a testament to the trust and gratitude you feel for the exceptional care you've received. Thank you for sharing your journey, and may your smile continue to shine brightly! Warm Regards, SmileBay Signature
excellent dentists, smooth process, soothing environment! Dr Ian was very professional, guiding me and my 4year old son through the entire procedure. so gentle and thorough even my 4year old son sits there quietly for the procedure
Reply from the clinic
Dear Teoh Chunyang, Thank you so much for sharing your wonderful experience with us! We're thrilled that you found our dentists to be excellent and the process to be smooth. Creating a soothing environment is a priority for us, and we're pleased that it contributed to your positive experience. Dr Ian's professionalism, gentleness, and thoroughness are qualities we value in our team members, and we're glad that he made both you and your 4-year-old son comfortable during the procedure. It's always a pleasure to provide care for our youngest patients. Once again, thank you for choosing our clinic and for sharing your positive feedback. We look forward to continuing to provide you and your family with top-notch care in the future! Warm Regards, SmileBay Signature
I had a very serious gum disease problem years ago. I have visited multiple dental clinics. Answers given were to pluck the infected teeth. Fortunately, I got the opportunity to meet up with the founder of Smilebay, Dr Yong. He came to me …
Reply from the clinic
Dear Toon Chek Loo, Thank you so much for sharing your remarkable journey and experience with us. We're truly touched by your heartfelt feedback and your trust in Smilebay. Your story is a testament to the importance of seeking multiple opinions when faced with dental challenges and the impact of finding a dentist who genuinely cares about their patients' well-being. We're honored to have become your family's preferred choice of dental clinic in Penang. Providing professional services and access to advanced technology and facilities is essential to us, and we're glad that we could meet your dental needs. Your appreciation mean the world to us, and we're thankful for the trust you and your family have placed in us. Once again, thank you for choosing Smilebay and for sharing your incredible feedback. We look forward to continuing to provide you and your family with top-notch care in the future! Warm Regards, SmileBay Signature
Finally my dream has become a reality! My invisalign and teeth implant journey, expertly guided by Dr. Yong of Smile Bay Dental, has been an absolute masterpiece. Not only was it pain-free and stress-free, but the level of skill and care I …
Reply from the clinic
Dear teo chooi lean, Thank you so much for sharing your incredible journey and experience with us! We're deeply touched by your heartfelt feedback and are thrilled to have been a part of making your dream a reality. We're delighted to hear that your Invisalign and teeth implant journey, expertly guided by Dr Yong, was an absolute masterpiece. We're pleased that we were able to meet and exceed your expectations. Your new smile is indeed a testament to Dr Yong's expertise, and we're honored to have played a role in the positive impact on your oral health. We're glad that you can now enjoy delicious foods without any worries, a true blessing indeed! Your appreciation means the world to us, and we're thankful for the trust you placed in us for your dental journey. Once again, thank you for sharing your positive feedback. We're honored to have been a part of your transformation, and we look forward to continuing to provide you with top-notch care in the future! Warm Regards, SmileBay Signature
I had an exceptional experience with the crown procedure with Dr Ellie. She made me feel at ease with her friendly approach and thorough explanation. The use of advanced technology ensured a comfortable process, resulting in a perfectly fitting and seamlessly blending crown all done within a day.
Reply from the clinic
Dear Cindy Mu, Thank you so much for sharing your exceptional experience with us! We greatly appreciate your detailed feedback and kind words about your crown procedure with Dr Ellie. We're thrilled to hear that Dr Ellie's friendly approach and thorough explanation made you feel at ease. Patient comfort and understanding are important aspects of our approach, and we're pleased that Dr Ellie's efforts had a positive impact on your experience. Utilizing advanced technology is crucial to us, and we're glad that it contributed to a comfortable process for you. Achieving a perfectly fitting crown in just one day is something we take pride in, and we're delighted that the procedure met your expectations. Once again, thank you for sharing your positive feedback. We're honored to have been a part of your dental journey, and we look forward to continuing to provide you with top-notch care in the future! Warm Regards, SmileBay Signature
Would highly recommend! Great clinic and the staff and Dr. Ian were all very friendly and professional.
Reply from the clinic
Dear John Lee, We greatly appreciate your recommendation and kind words about your experience at our clinic. Providing excellent patient care and creating a positive environment is important to us, and we're glad that we were able to meet your expectations. Thank you for highly recommending our clinic. Your trust and recommendation mean a lot to us. We look forward to continuing to provide you with top-notch care in the future! Warm Regards, SmileBay Signature
Professional staff. Clean and new instruments. Dentist provide complete info about the current status and treatment plan. Tooth crown procedure done in one day (exceptional). Highly recommended for who’s looking for a quality.
Reply from the clinic
Dear Meshari Alrashid, Thank you so much for taking the time to leave such a fantastic review! We're glad that the dentist provided you with complete information about your current status and treatment plan. Transparency and patient education are important aspects of our approach, and we're pleased that you had a positive experience in this regard. Our same-day tooth crown procedure is indeed something we take pride in. We understand the convenience it brings to our patients, and we're thrilled that it stood out to you as exceptional. Thank you for highly recommending our clinic to others seeking quality care. Your trust and recommendation mean the world to us. Warm Regards, SmileBay Signature
The environment was comfortable and marvelously designed (def could be a scene in a k-drama), staff were really friendly too. The dentists were patient and explained everything throughly :) Definitely a more than 5 star experience!
Reply from the clinic
Dear E. Cheok, Thank you so much for sharing your incredible experience with us. Creating a comfortable and inviting environment is important to us, and we're thrilled that you found our clinic's atmosphere to be like a scene from a K-drama. Your kind words truly make us proud of our efforts. We're glad that our staff members were friendly and made you feel welcomed. Your comfort and satisfaction are our priority. Patient education is a crucial aspect of our approach, and we're pleased that our dentists took the time to explain everything thoroughly to you. Ensuring you understand your treatment is essential for a successful and positive experience. Warm Regards, SmileBay Signature
After approaching a few dentists in penang where I have an apartment, I found that Dr Ian seemed very competent and indeed he turned out to be so, I had a full mouth rehabilitation (crowns, bridges, implants) over a period of 18 months as I mostly live in the U.K. I was impressed by the of modern technology that is available at Smile Bay, and the fact that it so much more affordable than the U.K.…
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the whole process for me was impeccable, starting with Dr Ian, and all the staff that was in contact with.
Reply from the clinic
Hi Richard Clarke, We're glad that you noticed the modern technology we have available at SmileBay. … More
Having good service in Smile bay Signature (Weld Quay). Thanks to Dr Liew.
Reply from the clinic
Dear 娜悯, Thank you for taking the time to share your positive experience at SmileBay … More
The environment of the dental is nice! Make patients more comfortable. Dr. Liew provide the best service and explanation for me. Ms. Loah (Receptionist) is nice and friendly.
Reply from the clinic
Dear Kah Ying, Thank you for sharing your positive review with us. We're glad that Dr Liew provided you with the best service and explanations. Clear communication and excellent care are essential to us, and we're pleased to know that Dr Liew's efforts met your expectations. We will also pass along your appreciation to Ms Loah (Ms Leah) our receptionist. Creating a welcoming and friendly atmosphere is important to us, and we're happy that Ms. Leah’s interactions added to your positive experience. If you have any further dental needs or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help. Warm Regards, SmileBay Signature
Thanks so much Dr . Yong . I was having gum problems. After listening to Dr. Yong’s advice , I finally decided to have the wisdom teeth extracted tough the wisdom teeth is not yet decaying. And I think my decision is correct and the skill of Dr Yong is good . I felt no pain at all . And without realizing the wisdom is extracted, it was being extracted. The surrounding of the clinic is so cosy…
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and relaxing . The staffs are so polite, friendly and helpful. Congratulations to Dr Yong too . Thanks once again to Dr Yong .
Reply from the clinic
Dear Ginger Helyn Neoh, Thank you for your kind words and for sharing your positive experience with Dr Yong at our clinic. We are delighted to hear about your successful wisdom teeth extraction and the positive impact Dr Yong and our team had on your experience. It's great to know that Dr Yong's advice was helpful in addressing your gum problems, and your decision to have the wisdom teeth extracted based on his recommendation turned out to be the right one. We're pleased that Dr Yong's skillful approach resulted in a painless and comfortable experience for you. Once again, thank you for choosing our clinic and for sharing your positive feedback. We look forward to continuing to provide you with top-notch care in the future! Warm Regards, SmileBay Signature
I'm personally very grateful to Smilebay for straightening my teeth and for the great braces process 👍🏻 …
Reply from the clinic
Dear Liz Qin, Ensuring our patients' satisfaction and well-being is our priority, and we're … More
hv a great experience here,great service and good follow up from the team.have a professional advice from dr yong.and my husband also do his crown here.highly recommend for those who seeking for advice
Reply from the clinic
Dear Jasmine Pong, We're thrilled to hear that you had a great experience at our dental clinic and that you found our service and follow-up to be excellent. We take pride in providing professional advice and care to our patients, and we're glad that Dr Yong was able to offer you valuable guidance. Your trust in our expertise means a lot to us. Warmest Regards, SmileBay Signature
Very nice ambience, clean place and friendly Staffs. Professional service and i am happy with services offered. Special thanks to Dr Liew, very happy with her treatment☺️
Reply from the clinic
Dear Raanidarseni Kunasegaran, Thank you so much for your wonderful review! We are delighted to hear about your positive experience at our dental clinic. Your kind words and feedback mean a lot to us. Our team takes great pride in delivering professional service, and we're delighted to know that you were happy with the services offered. Your satisfaction is our ultimate goal, and we're grateful for the opportunity to serve you. A special thanks to Dr. Liew for her excellent treatment. We'll make sure to pass along your appreciation to her. Knowing that her care made a positive impact on your experience is truly rewarding for us. Warm Regards, SmileBay Signature
Been here for the first time and I'm very impressed with the environment and service here. Will definitely come back again.
Reply from the clinic
Dear Anne Wong Synpuhn, Thank you so much for choosing our dental clinic for your first visit, and for sharing your positive feedback with us! We are thrilled to hear that you had a great experience and that you were impressed with the environment and service provided. We can't wait to welcome you back for your next visit! Once again, thank you for choosing our dental clinic, and we look forward to serving you again soon! Warm Regards, SmileBay Signature
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