Kenjeran branch of Satu Dental in the Mulyorejo area of east Surabaya, part of one of Indonesia's fastest-growing dental clinic networks.
- 112 Patient reviews aggregated
- 19 Photographs of the practice
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Patients
What patients wrote about this clinic.
112 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
out of 5, from 112 reviews
The service is really good, I took the promotional scaling package but the service is really cool, I was even offered to listen to music or watch movies, the doctor is also really nice.
Reply from the clinic
Dear Sri Rahayu Purbasari, Thank you so much for your review and five-star rating! We are delighted to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.
I did a dental spa and root canal treatment here. The front office staff were super friendly, and the doctor was very helpful. I’m really satisfied with the results. The price is also affordable... Definitely will back for my nextvtreatment when i am in Surabaya
Reply from the clinic
Dear Dewi Masita, Thank you so much for your review and five-star rating! We are so happy to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.
First time to the dentist and the service was super, the doctor was really good, Dr. Dian Samuel thank you, the CS and nurses were okay❤️❤️❤️
Reply from the clinic
Dear Anggita Aulyaa, Thank you so much for your review and five-star rating! We are so happy to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.
The service is good, the place is clean and comfortable
Reply from the clinic
Dear Farcha Arisya Aprilia, Thank you so much for your review and five-star rating! We are so happy to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.
The place is comfortable, the service is good, everyone is friendly, the doctor explains very clearly
Reply from the clinic
Dear Jobi, Thank you so much for your review and five-star rating! We are so happy to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.
I'm so sorry about the cashier's lack of information. I've had a scaling here, but I was supposed to pay for a simple case, but I was told to pay for a complex one. Of all the One Dental appointments, I think this one has the worst cashier service. I've also booked here before. I chose a time, but when I chatted the day before, they said they'd reschedule. I'll never go back here again :)
Reply from the clinic
Hello Beau Bebe, Thank you for your review. We apologize for the unpleasant experience you had at Satu Dental. We currently have not found any patient visit data that matches the account used to provide this review, so we are unable to investigate the incident further. To help us better investigate and follow up, we kindly ask that you contact our team via WhatsApp MAGI at 0812-3111-5751 with the patient's name and visit time. Satu Dental is committed to providing the best possible service to every patient. Thank you for your attention and feedback.
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Satu Dental Surabaya Kenjeran in brief.
- Clinic
- Satu Dental Surabaya Kenjeran
- Patient rating
- 4.9 out of 5, from 112 aggregated reviews
- Listed as
- A listed clinic, not a featured partner. How we check.
- Listing checked
- 27 April 2026
About
What this clinic actually does.
Satu Dental Surabaya Kenjeran is the Kenjeran branch of Satu Dental, one of the fastest-growing dental clinic networks in Indonesia. The clinic is located in the Mulyorejo area near the Kenjeran corridor in east Surabaya, on the northeastern side of the city. The location places the clinic within easy reach of patients living in Mulyorejo, Pakuwon City, Bulak, Kenjeran, and the surrounding districts, with the wider east Surabaya road network providing access from Sukolilo, Gubeng, and other parts of the city. The clinic serves as one of the eastern anchors for the Satu Dental network within Surabaya, complementing the chain's other branches in Citraland, Gubeng, and Bukit Darmo.
Satu Dental was founded in 2022 in Jakarta and has since expanded rapidly across the country. The chain operates more than forty branches in greater Jakarta, including Jakarta itself, Tangerang, and Bekasi, alongside locations in Semarang and Surabaya. The chain has grown with backing from venture capital investors and has built its identity around modern interiors, consistent visual branding, technology-enabled patient communication, and standardized clinical workflows across branches. With more than one hundred and eighty dentists across the network, Satu Dental has positioned itself as a high-volume, accessible alternative to both traditional independent clinics and older established chains.
Read the rest of the description
The clinical scope at Satu Dental Surabaya Kenjeran covers the full range of services expected of a modern Indonesian general practice. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications, and patient education in everyday brushing and flossing technique. Patients can typically book online through the chain's patient portal, by WhatsApp, or directly at the clinic, and treatment plans are usually presented in writing with line-item pricing so that patients can plan around their own budget and schedule.
Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, including the management of impacted wisdom teeth.
Cosmetic dentistry is a regular part of the practice's offering. Services include in-office and at-home professional whitening, also known locally as bleaching, composite veneers, porcelain veneers, ceramic crowns for visible front teeth, and conservative composite bonding for chips, gaps, and minor shape concerns. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins, with attention to whether more conservative options can deliver the desired result before moving to indirect ceramic restorations. The brand also markets a dental spa concept, which combines routine and aesthetic dental care with a more relaxed, hospitality-oriented patient experience.
Orthodontic treatment is another important pillar of the practice. Patients can typically choose between conventional fixed appliances, including metal and ceramic braces, and clear aligner therapy, with the orthodontic plan selected based on case complexity, the patient's preferences, and the expected duration of treatment. Periodontal care, including deep cleaning, root planing, and management of gum disease, is also part of the regular service catalogue, alongside pediatric dentistry for younger patients.
For tooth replacement, Satu Dental Surabaya Kenjeran offers conventional bridges and full-coverage crowns for fixed prosthetic cases, along with removable solutions including acrylic and flexible thermoplastic dentures. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols.
Hygiene and infection control follow standardized protocols across the Satu Dental network, with autoclaved instruments, single-use items handled appropriately, and consistent treatment-room reset between patients. The clinic accepts a wide range of payment methods, including domestic Indonesian QRIS payments, debit and credit cards, and selected health insurance partners, which is a useful practical advantage for patients managing the cost of more comprehensive treatment plans. Diagnostic imaging on site typically includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged through partner imaging facilities for orthodontic and implant planning.
For local patients in east Surabaya looking for a recognizable national brand with a broad service catalogue, modern facilities, online booking, and accessible pricing, Satu Dental Surabaya Kenjeran is one of the more visible options in the Mulyorejo and Kenjeran area. The brand is primarily oriented toward the Indonesian patient base, and English-language support is not actively advertised.
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