SmileJet

Satu Aesthetic Surabaya Bukit Darmo

Surabaya, Indonesia

4.9 out of 5, from 76 aggregated reviews

Premium aesthetic-focused branch of Satu Dental in the Bukit Darmo area of west Surabaya, offering smile design, veneers, ortho, and implant dentistry.

  • 76 Patient reviews aggregated
  • 21 Photographs of the practice

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The practice

Photographs of the clinic.

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Patients

What patients wrote about this clinic.

76 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

4.9

out of 5, from 76 reviews

5 74
4 0
3 0
2 0
1 2
alfi cahyani via Google 5.0 out of 5
The doctor is kind and patient, and the service is also friendly.
Reply from the clinic

Dear Alfi Cahyani, Thank you so much for your review and five-star rating! We are so happy to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.

uffa abdul aziz via Google 5.0 out of 5
The place is nice, the doctor and staff are very helpful.
Reply from the clinic

Dear uffa abdul aziz, Thank you so much for your review and five-star rating! We are so happy to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.

michelle suciadi via Google 1.0 out of 5
Traumatic experience. My first time here for wisdom tooth extraction. An appointment was made, and the day after, without any other examinations, the extraction proceeded. That night, an infection and fever immediately developed. I followed the clinic's aftercare instructions, but it only got worse after a few days. I even had to open the clinic on a holiday because it was getting worse, but there…
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e was no improvement. It was too late, and the infection was already severe. I ended up hospitalized for major surgery, which typically costs 12 times more than the actual wisdom tooth surgery. The clinic's only response? They only said they investigated through CCTV (they obviously couldn't see what was happening in my mouth during the procedure). They wanted to have a "family chat," but we, the victims, were the ones who were sent to the clinic. Finally, they offered a refund, but had to sign a letter of silence. Not to mention the customer service representative who reached out to "follow up," asking questions that I didn't think had anything to do with the clinic.

Reply from the clinic

Hi Michelle Suciadi, We apologize for any inconvenience this may have caused. We are happy to assist you with your complaint. If you have any issues with the service provided, please contact the Satu Dental team at 62812-3111-5751 so we can address your concerns promptly. Satu Dental is always committed to providing the best possible service. Thank you.

vilda dwi purnamasari via Google 5.0 out of 5
Friendly and satisfying service. The price matches the results. Thank you Satu Dental 🥳🥳🤲🤲 …
Reply from the clinic

Dear Vilda Dwi Purnamasari, Thank you so much for your review and five-star rating! We are so happy to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.

Stefanny Yantoro via Google 5.0 out of 5
The service is okay, the doctor is good, the place is comfortable and clean
Reply from the clinic

Dear Stefanny Yantoro, Thank you so much for your review and five-star rating! We are so happy to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.

marlisa afifah via Google 5.0 out of 5
My first time here. The place is very clean, fragrant, and quiet, hehe, maybe because it's Monday. The restrooms are especially clean. While waiting, I was given slippers, so I went inside and upstairs wearing them. The service from the front desk was excellent. They really explained everything in detail until I understood the promotions and procedures. During the consultation, the dentist was…
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also very informative and gave clear and detailed answers. By the way, before my teeth were checked, they applied lip balm to my lips. Honestly, this was my first time, haha. I've had checkups at other dental clinics without this much effort. During the X-ray, it was also very clear what I had to do, how long I had to wait, and everything was explained from the moment I opened the equipment. I spent 250,000 Rupiah on the X-ray.

Reply from the clinic

Dear Marlisa Afifah, Thank you so much for your review and five-star rating! We are so happy to be a part of your dental journey. Thank you also for entrusting your dental care to SATU Dental. We wish you continued good health, and we look forward to welcoming you back.

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At a glance

Satu Aesthetic Surabaya Bukit Darmo in brief.

Clinic
Satu Aesthetic Surabaya Bukit Darmo
Location
Ruko Bukit Darmo Boulevard 10A, Surabaya, Indonesia
Patient rating
4.9 out of 5, from 76 aggregated reviews
Listed as
A listed clinic, not a featured partner. How we check.
Listing checked
27 April 2026

About

What this clinic actually does.

Satu Aesthetic Surabaya Bukit Darmo is the Bukit Darmo branch of Satu Dental, one of the fastest-growing dental clinic networks in Indonesia, operating under the network's aesthetic-focused sub-brand. The clinic is located in the Bukit Darmo area of Dukuh Pakis, in west Surabaya, in one of the city's more upscale residential and commercial corridors. Bukit Darmo Boulevard is anchored by the Bukit Darmo Golf community and a small cluster of mid-range restaurants, cafes, and lifestyle shops, which gives the surrounding area a calmer, more residential feel than the busier west Surabaya commercial strips along Mayjen Sungkono and HR Muhammad. The location is convenient for residents of Dukuh Pakis, Lakarsantri, Pradahkalikendal, and the surrounding districts.

Satu Dental was founded in 2022 in Jakarta and has since expanded rapidly across the country. The chain operates more than forty branches in greater Jakarta, including Jakarta itself, Tangerang, and Bekasi, alongside locations in Semarang and Surabaya. Within Surabaya, the network includes branches in Citraland, Gubeng, Bukit Darmo, and Kenjeran, which together cover the western, central, and eastern halves of the city. The Bukit Darmo branch operates under the Satu Aesthetic brand, which signals that the clinic places particular emphasis on aesthetic and smile design services within the wider Satu Dental service catalogue.

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The clinical scope at Satu Aesthetic Surabaya Bukit Darmo covers the full range of services expected of a modern Indonesian dental network, with a clear lean toward cosmetic dentistry and aesthetic-oriented treatment planning. Routine and preventive care includes oral examinations, professional scaling and polishing, fluoride applications, and patient education in everyday brushing and flossing technique. Patients can typically book online through the chain's patient portal, by WhatsApp, or directly at the clinic, and treatment plans are usually presented in writing with line-item pricing.

Cosmetic dentistry is the central focus of the Satu Aesthetic positioning. Services include porcelain veneers, composite veneers, ceramic crowns for visible front teeth, in-office and at-home professional whitening, also known locally as bleaching, and conservative composite bonding for chips, gaps, and minor shape concerns. Smile makeover plans, often combining whitening, veneers, crowns, and orthodontic preparation, are designed and delivered as integrated treatment sequences rather than as isolated procedures. Treatment plans are usually staged so that hygiene and any underlying restorative needs are addressed before purely aesthetic work begins, with attention to whether more conservative options can deliver the desired result before moving to indirect ceramic restorations.

Restorative dentistry covers tooth-colored composite fillings, glass ionomer restorations for selected indications, and full-coverage ceramic crowns. Endodontic treatment, including conventional root canal therapy on anterior, premolar, and molar teeth, is provided for teeth that need pulp treatment, with post-endodontic restoration planned to keep the tooth functional in the long term. For teeth that cannot be saved, simple and surgical extractions are part of the standard service menu, including the management of impacted wisdom teeth.

Orthodontic treatment is another important pillar of the practice. Patients can typically choose between conventional fixed appliances, including metal and ceramic braces, and clear aligner therapy, with the orthodontic plan selected based on case complexity, the patient's preferences, and the expected duration of treatment. Adult orthodontic cases are common in Indonesian aesthetic-oriented clinics, and aligner therapy is often used to reposition teeth before veneers or crowns are placed in comprehensive smile design plans.

For tooth replacement, Satu Aesthetic Surabaya Bukit Darmo offers conventional bridges and full-coverage crowns for fixed prosthetic cases, along with removable solutions including acrylic and flexible thermoplastic dentures. Dental implants are part of the wider service menu for patients who are good candidates and who can plan their treatment over multiple visits in line with implant healing protocols. Periodontal care, including deep cleaning, root planing, and management of gum disease, is also part of the service catalogue.

Hygiene and infection control follow standardized protocols across the Satu Dental network, with autoclaved instruments, single-use items handled appropriately, and consistent treatment-room reset between patients. The clinic accepts a wide range of payment methods, including domestic Indonesian QRIS payments, debit and credit cards, and selected health insurance partners, which is useful for patients managing the cost of more comprehensive treatment plans. Diagnostic imaging on site typically includes intraoral periapical radiographs, with panoramic imaging and cone beam computed tomography arranged through partner imaging facilities for orthodontic and implant planning.

For local patients in west Surabaya looking for a recognizable national brand with a clear cosmetic positioning, modern facilities, online booking, and a calmer Bukit Darmo location, Satu Aesthetic Surabaya Bukit Darmo is one of the more visible aesthetic-leaning options in this part of the city.

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