SmileJet

Patients

Reviews of Ria Dental Care - Nagoya Batam.

Batam, Indonesia. 127 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.9 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 18 May 2026

Ria Dental Care is a well-established 4-branch Batam chain with a large patient base and full dental service menu. Two substantiated service complaints at the Nagoya branch (incomplete scaling, appointment system failure) temper the otherwise positive reviews.

Authenticity

7/10

Four-branch chain with a website and 50,919+ registered patients; comprehensive services listed; no doctor names published anywhere.

Treatment quality

6/10

One 2-star review reports incomplete scaling with gaps in incisors remaining; majority report satisfactory results for scaling and extractions.

Cleanliness

7/10

Multiple reviews describe clean and fragrant premises; one review reports hijab got wet during scaling suggesting procedural lapses.

Team

5/10

No doctor names found in website or reviews; no specialist qualifications mentioned; multi-dentist practice but staff anonymized.

Price value

7/10

Multiple reviewers cite affordable prices and frequent scaling promotions; 4-branch volume operation suggests local market pricing.

Tourist suitability

4/10

Nagoya branch is central and accessible; WhatsApp booking available but appointment system criticized; no tourist-specific services.

What comes up well

  • Four branches across Batam with 50,919+ registered patients
  • Full service range: implants, veneers, crowns, braces, root canals
  • Nagoya branch is centrally located and accessible
  • Affordable prices with regular promotions noted

Points to weigh

  • Appointment booking not honored; patients waited despite pre-booked slots
  • One review: incomplete scaling at Nagoya branch, procedural carelessness reported
  • No doctor names or qualifications published on website

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.8

out of 5, from 127 reviews

5 120
4 0
3 0
2 1
1 6
Wafiq Azizah via Google 5.0 out of 5
The doctor is friendly and the service is good. Thank you very much.
bubble pop via Google 5.0 out of 5
Smooth process from start to finish. Doctor explains everything clearly. Overall service is amazing.
Elena Lenaina via Google 5.0 out of 5
Installing the braces doesn't hurt at all, it's the best⭐️⭐️⭐️⭐️⭐️
Indarwati Nasution via Google 5.0 out of 5
In my experience, the place is comfortable, the service is friendly, the doctor explains what is wrong with our teeth, the doctor is friendly.
Indah YuLasmini via Google 5.0 out of 5
My first scaling experience at RDC Good service Friendly doctor, overall, I was very satisfied after the scaling.
Ra via Google 5.0 out of 5
the service is very good and there are lots of promotions
Veren Koto via Google 5.0 out of 5
The dental care here is really worth it. It's clean and the doctor is very informative. The prices are affordable 👍👍👍 …
menty mer via Google 5.0 out of 5
Okay, so much! I just had my scaling and braces checked, and I also got a promotion for mini toothpaste. Great Ria Dental!
Duwi Jestria via Google 5.0 out of 5
The place is comfortable, the service is very good and friendly
Siti Nurhaini Manurung via Google 1.0 out of 5
It's very disappointing. My brackets come off almost every two months, and after a week they're put back on, they come off again. The workmanship is also sloppy. Once, when I had a bracket fitted that came off my molar, my cheek was burned by the bracket insertion tool. It's been almost 10 months since my teeth have changed. I've had monthly checkups, rubber bands, and wires, but it's still no…
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use. I think this place is a waste of my time and making money for nothing. I pay here, not for free. I complained to the doctor on the second floor, but he didn't respond. He just told me to check it out, ma'am. I'm fed up with it. It's just the place that's good, but the quality of the doctor, in my opinion, is mediocre.

Siti Nur Aisyah via Google 5.0 out of 5
Nice and clean, the doctor was informative during the braces installation, and the staff were nice and friendly. Highly recommended.
BELLA SASKIA via Google 5.0 out of 5
My first experience scaling my teeth at RDC. Honestly, the staff, dentist, and dental assistant were friendly and polite. The waiting room was comfortable and fragrant, and the restroom was clean. Patients were given mineral water and candy while they waited, hehe. The bathroom was clean. The clinic also had a sign outlining patient rights and obligations in accordance with applicable regulations.…
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Thank you, RDC.

Reza via Google 5.0 out of 5
the service is good, the doctor is friendly and on time.
Yuni Mustika Happy Silaban via Google 5.0 out of 5
The doctor is friendly, the clinic is aesthetic and very clean
Irfan Maulana via Google 5.0 out of 5
The doctor is friendly and competent, making the treatment comfortable and reassuring. I highly recommend Ria Dental Care for dental care.
Yuna Permatasari via Google 5.0 out of 5
Overall, it's amazing, from the service to the place, it's very instagrammable. And the promotions are also DARDERDOR every month🤏🏻💕 …
boy eastern life via Google 5.0 out of 5
The place is nice, the front desk service is friendly, the doctor is informative, and the prices are reasonable.
NICO GAMING via Google 5.0 out of 5
The place is very clean and aesthetic, the nurse is friendly, the doctor is also friendly and always responds well to whatever I ask... and of course the results are satisfying... the scaling results are very clean.
rorachaa via Google 5.0 out of 5
the doctor is friendly, the treatment is fast, the place is clean
Alfi Nurul Hidayah via Google 5.0 out of 5
Getting braces at RDC Nagoya is really good. The service is friendly, the place is clean and aesthetic, and you can get a promo price, so it's really worth it.
Cute Sari via Google 5.0 out of 5
The place is very comfortable, the service is very good
Ayu Wulan via Google 5.0 out of 5
The place is beautiful and comfortable, the service is also polite, the prices are affordable and the doctors are also the best and recommended.
Luluk Noviyati via Google 5.0 out of 5
The service is quite good, the doctor is friendly, the treatment is quite good, fast and the filling results are neat.
Rifni Radana via Google 5.0 out of 5
In my opinion, this clinic is really good for removing my black tartar, once I do the scaling, it disappears immediately, especially since there's a promotion this month, I'm even happier 😁🤩 …

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