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Patients

Reviews of Ria Dental Care - Nagoya Batam.

Batam, Indonesia. 127 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.9 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 18 May 2026

Ria Dental Care is a well-established 4-branch Batam chain with a large patient base and full dental service menu. Two substantiated service complaints at the Nagoya branch (incomplete scaling, appointment system failure) temper the otherwise positive reviews.

Authenticity

7/10

Four-branch chain with a website and 50,919+ registered patients; comprehensive services listed; no doctor names published anywhere.

Treatment quality

6/10

One 2-star review reports incomplete scaling with gaps in incisors remaining; majority report satisfactory results for scaling and extractions.

Cleanliness

7/10

Multiple reviews describe clean and fragrant premises; one review reports hijab got wet during scaling suggesting procedural lapses.

Team

5/10

No doctor names found in website or reviews; no specialist qualifications mentioned; multi-dentist practice but staff anonymized.

Price value

7/10

Multiple reviewers cite affordable prices and frequent scaling promotions; 4-branch volume operation suggests local market pricing.

Tourist suitability

4/10

Nagoya branch is central and accessible; WhatsApp booking available but appointment system criticized; no tourist-specific services.

What comes up well

  • Four branches across Batam with 50,919+ registered patients
  • Full service range: implants, veneers, crowns, braces, root canals
  • Nagoya branch is centrally located and accessible
  • Affordable prices with regular promotions noted

Points to weigh

  • Appointment booking not honored; patients waited despite pre-booked slots
  • One review: incomplete scaling at Nagoya branch, procedural carelessness reported
  • No doctor names or qualifications published on website

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.8

out of 5, from 127 reviews

5 120
4 0
3 0
2 1
1 6
Dita Triana via Google 5.0 out of 5
The service is good, the doctor is friendly & the clinic is very comfortable
OTONG crunch via Google 5.0 out of 5
Thank you for helping us maintain the cleanliness of our gums, jaws and teeth 🩷 …
zaraasf sambas via Google 5.0 out of 5
The service is excellent, and the waiting room is comfortable and never boring. My teeth are cleaner and clearer, so I'll be coming back often. Thank you, RDC🥰 …
Sindy Adtalia via Google 5.0 out of 5
The results were very satisfying, and the doctor was also very friendly.
Mellya _633 (Meliana) via Google 5.0 out of 5
The place is aesthetic, the doctor is friendly and there are lots of promotions too🤩 …
Sri Allan (Ellen Ng) via Google 5.0 out of 5
I was very satisfied with the service provided by the dentist here during my braces. The doctor was friendly, patient, and explained my dental condition in detail, while also offering appropriate treatment recommendations without being pushy. The installation process was thorough and comfortable, so I wasn't too nervous. The clinic was also clean and tidy, and the equipment looked hygienic.…
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After the installation, I was given clear instructions on how to care for my braces for optimal results. Highly recommended for anyone looking for professional service and satisfying results. Thank you, Ria Dental Care Nagoya.

Azhabul Jannah via Google 5.0 out of 5
The service is very good, the place is very beautiful😍 I will continue to be a regular here🥰 …
Desy Yoo via Google 5.0 out of 5
The place is so cozy and clean. The staff and doctors are very kind and friendly. The work is also fast and very clean. Will be back again. Thank you.
Bahariah Latan via Google 5.0 out of 5
Great service, from doctor and the staffs. Keep up the good work. Thank you.
Regasya via Google 5.0 out of 5
The clinic is good, the service is also good, basically the best
Thara Feby Angela via Google 5.0 out of 5
Very satisfying. The doctor was informative. The place is super comfortable. Good job, Ria Dental Nagoya 🫰🏻 …
Nur Halimaa via Google 5.0 out of 5
The place is clean, comfortable, and cool. The service is friendly and the doctor is careful.
Rosinda Sirait via Google 5.0 out of 5
The place is comfortable, clean, and cool. The service is also good and friendly. The doctor is also friendly. The price is also quite affordable. 😍🥰🤩 …
Keyza Regita Fitani via Google 5.0 out of 5
The doctor was very friendly, explaining everything one by one so you weren't confused. The consultation was pleasant, and they didn't force you to get braces. The clinic was clean, comfortable, and the service was fast. Recommended for those considering braces💖 …
Faisalgina15 via Google 5.0 out of 5
The service is excellent. And the prices are also quite affordable. The best, really.
Claudia ananda via Google 5.0 out of 5
I've been here many times, and I like the service, it's good and friendly.
Along Punya via Google 5.0 out of 5
The place is nice and the people are also friendly and nice thank you for serving us
Riki Kris via Google 5.0 out of 5
Dental care at RDC Nagoya is easy, fast and the doctors are informative about the patient's dental health condition.
Shan Tika via Google 5.0 out of 5
My experience at Ria Dental Nagoya was very good, the service was good, and the doctor was also friendly, the clinic was clean and comfortable.
Sofi Hasnaini via Google 5.0 out of 5
The place is nice and the doctor is nice😊 …
Ghina Mayona Shanef via Google 1.0 out of 5
The service is great👍🏻👍🏻*update: this is the first time I came to have my upper molars removed with drg.vivi, the doctor is very good, the procedure didn't hurt, so I planned to have it removed again the following week because it was so comfortable, the following week I came again to have my lower molars removed with drg, ananda, from the start I was annoyed saying "oh the difficult ones…
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will definitely be given to me" what kind of words did she say in front of the patient, it really hurts, then the anesthetic hadn't taken effect yet, I was forced to have the procedure, asking for more anesthetic so it wouldn't hurt so much, but the doctor was impatient, half an hour after the procedure it didn't work, the patient had already given me a code of pain but the doctor was annoyed, kept complaining, if you want to complain, you should do it with the person who arranged it, not with the patient, it's not that bad anyway drg ananda, but drg vivi is really good, really good

riani dewi via Google 5.0 out of 5
the service is all good, the doctor is friendly and all the staff are too
Piccolo Jo via Google 5.0 out of 5
Friendly service, professional doctors, and very satisfying treatment results. The clinic is clean and comfortable. Recommended!
Selvia Ramanda via Google 5.0 out of 5
This was my first time having a tartar removal, and the results were very satisfying. The service and results exceeded my expectations. For those hesitant about having their first dental scaling, I highly recommend RDC Nagoya.🤗

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