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Patients

Reviews of Ria Dental Care - Nagoya Batam.

Batam, Indonesia. 127 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.9 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 18 May 2026

Ria Dental Care is a well-established 4-branch Batam chain with a large patient base and full dental service menu. Two substantiated service complaints at the Nagoya branch (incomplete scaling, appointment system failure) temper the otherwise positive reviews.

Authenticity

7/10

Four-branch chain with a website and 50,919+ registered patients; comprehensive services listed; no doctor names published anywhere.

Treatment quality

6/10

One 2-star review reports incomplete scaling with gaps in incisors remaining; majority report satisfactory results for scaling and extractions.

Cleanliness

7/10

Multiple reviews describe clean and fragrant premises; one review reports hijab got wet during scaling suggesting procedural lapses.

Team

5/10

No doctor names found in website or reviews; no specialist qualifications mentioned; multi-dentist practice but staff anonymized.

Price value

7/10

Multiple reviewers cite affordable prices and frequent scaling promotions; 4-branch volume operation suggests local market pricing.

Tourist suitability

4/10

Nagoya branch is central and accessible; WhatsApp booking available but appointment system criticized; no tourist-specific services.

What comes up well

  • Four branches across Batam with 50,919+ registered patients
  • Full service range: implants, veneers, crowns, braces, root canals
  • Nagoya branch is centrally located and accessible
  • Affordable prices with regular promotions noted

Points to weigh

  • Appointment booking not honored; patients waited despite pre-booked slots
  • One review: incomplete scaling at Nagoya branch, procedural carelessness reported
  • No doctor names or qualifications published on website

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.8

out of 5, from 127 reviews

5 120
4 0
3 0
2 1
1 6
Nbilaa Ramadhaniii2210 via Google 5.0 out of 5
The service is good, the doctor is also good, he really explained it. When asked if it hurts, he did it.
Krisella Ella via Google 5.0 out of 5
The place is comfortable and nice, the service is friendly
aisyah via Google 5.0 out of 5
The place is very clean and comfortable, I happened to be treated by Doctor Vivi, the doctor is informative, easy to ask questions, and the receptionist is also friendly! Recommended if you want scaling here, the price is also affordable ❤️🫰🏻 …
Widia Andesty via Google 5.0 out of 5
I like the place, the place is nice too, the service is friendly too🫰🏻🫰🏻 …
programkeu bengkong via Google 5.0 out of 5
The place is very comfortable, and the service is also excellent. They provide complete dental care, from tooth extractions and scaling to dental spas! The doctor is also nice and helpful. Will be back again🫶🏻 …
Ira Maharani via Google 5.0 out of 5
The most adorable place for dental care, super friendly staff and doctors 🫶🏻🫶🏻🫶🏻 …
Dena Yella via Google 5.0 out of 5
Good service, the doctor is also friendly, and there are lots of promotions too, I always like to have procedures at RDC.

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