Patients
Reviews of Ria Dental Care - Nagoya Batam.
Batam, Indonesia. 127 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Ria Dental Care is a well-established 4-branch Batam chain with a large patient base and full dental service menu. Two substantiated service complaints at the Nagoya branch (incomplete scaling, appointment system failure) temper the otherwise positive reviews.
Authenticity
7/10Four-branch chain with a website and 50,919+ registered patients; comprehensive services listed; no doctor names published anywhere.
Treatment quality
6/10One 2-star review reports incomplete scaling with gaps in incisors remaining; majority report satisfactory results for scaling and extractions.
Cleanliness
7/10Multiple reviews describe clean and fragrant premises; one review reports hijab got wet during scaling suggesting procedural lapses.
Team
5/10No doctor names found in website or reviews; no specialist qualifications mentioned; multi-dentist practice but staff anonymized.
Price value
7/10Multiple reviewers cite affordable prices and frequent scaling promotions; 4-branch volume operation suggests local market pricing.
Tourist suitability
4/10Nagoya branch is central and accessible; WhatsApp booking available but appointment system criticized; no tourist-specific services.
What comes up well
- Four branches across Batam with 50,919+ registered patients
- Full service range: implants, veneers, crowns, braces, root canals
- Nagoya branch is centrally located and accessible
- Affordable prices with regular promotions noted
Points to weigh
- Appointment booking not honored; patients waited despite pre-booked slots
- One review: incomplete scaling at Nagoya branch, procedural carelessness reported
- No doctor names or qualifications published on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 127 reviews
The work was fast and excellent, and they were friendly too. Thank you
The doctor is good, and the complaints we convey can be resolved and the treatment is good.
I always go here for dental treatment. The doctor is nice and the place is comfortable.
THIS IS SO COMFORTABLE The doctor's service and the location are the BEST 🥰🥰 …
I got the best scaling and patching experience in Batam at RDC Nagoya, I always get a slot here, I've been here 4 times, the service is really good
It's not suitable, it's disappointing, they said they could fill your teeth when you arrived at the location, they just cleaned them, they paid 150k, which is strange. They said that from the start, not when you arrived at the location 😡 …
I highly recommend getting braces here. The doctor is also very friendly. I can trust getting braces here 🤩 …
Very satisfied with the service at this clinic. The doctor is very professional, patiently explaining dental conditions and the treatment needed. The place is also clean, comfortable, and makes patients feel at ease. The admin is very friendly and fast to respond when contacted via chat. The appointment process is also easy and hassle-free. Highly recommended for those looking for a good dentist…
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and good service!! ❤️❤️
I highly recommend getting dental care here!!! Besides that, the service is friendly, and the waiting room is also nice 🤩🤩 …
The process is fast and the staff is good.🫶🏻👌🏻 …
The service is good, the doctor is friendly. I recommend going to this clinic.
The place is neat, clean, and comfortable. The staff is friendly. The doctor is also friendly.
The service is good, the staff and doctors are friendly and the place is comfortable and clean, thank you RDC
Scaling teeth is comfortable, it doesn't hurt... the doctor is friendly
Super good service!! Five stars and definitely recommended 🫠🤍 …
The clinic is good, clean and tidy, the doctor is also friendly
The place is comfortable, the doctor is friendly, I really enjoyed my dental treatment here. Thank you🫶🏻 …
Sorry I have to give 1 star, but this is my experience, I have had braces here for a long time, about 5 years, I have stopped consulting because the doctor changed and the last time I stopped consulting was because I was disappointed with the new doctor who only changed the rubber for 30 minutes, & what's more, the tool touched my lip, so my lip was injured, it seems that the doctor was new, the…
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incident was still at the RDC Botania center, when there was no branch yet, because I was fed up with the same thing happening twice so I stopped, FURTHER, I moved to the Nagoya branch, went back to treatment again, it's been a year of consulting here with the doctor on the 3rd floor, but there hasn't been any change in my teeth anymore, 12 months seems to be going around and around "nothing goes back & no changes in my teeth either, it seems like it's all for nothing that every consultation only gives 200 thousand rupiah without any frills. It's not that I'm impatient with the process, but at least there's a slight change. So, for those of you who want braces and want better teeth within a year, it's better to skip this place. Seriously, the process is LONG. By the way, my friend got braces here, her story is almost the same as mine. The admin, the place, and the cleanliness are all really good. 👏👏👏 🙏🏻🙏🏻🙏🏻🙏🏻
the service is very good and the doctor is very informative
The doctor is really good and friendly too 🥰 …
The doctor is friendly and the service is great. Highly recommended, guys.
The service was excellent and comfortable. The doctor was friendly, thorough, and the work was immaculate. Very satisfied with the results. Recommended⭐️⭐️⭐️
Sorry, I have to give one star, honestly, I had braces installed here, the doctor's service was really lacking, they only put the rubber on for a moment, once the wire touched my face so my face was injured because it hit the end of the wire, and also sometimes the tool accidentally touched my mouth, please improve the doctor's performance, I feel that the control here is in vain if the…
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performance is like that, it makes customers uncomfortable.
Comfortable place, good service. So it's the place of choice for dental care.
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