SmileJet

Patients

Reviews of Ria Dental Care - Nagoya Batam.

Batam, Indonesia. 127 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.9 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 18 May 2026

Ria Dental Care is a well-established 4-branch Batam chain with a large patient base and full dental service menu. Two substantiated service complaints at the Nagoya branch (incomplete scaling, appointment system failure) temper the otherwise positive reviews.

Authenticity

7/10

Four-branch chain with a website and 50,919+ registered patients; comprehensive services listed; no doctor names published anywhere.

Treatment quality

6/10

One 2-star review reports incomplete scaling with gaps in incisors remaining; majority report satisfactory results for scaling and extractions.

Cleanliness

7/10

Multiple reviews describe clean and fragrant premises; one review reports hijab got wet during scaling suggesting procedural lapses.

Team

5/10

No doctor names found in website or reviews; no specialist qualifications mentioned; multi-dentist practice but staff anonymized.

Price value

7/10

Multiple reviewers cite affordable prices and frequent scaling promotions; 4-branch volume operation suggests local market pricing.

Tourist suitability

4/10

Nagoya branch is central and accessible; WhatsApp booking available but appointment system criticized; no tourist-specific services.

What comes up well

  • Four branches across Batam with 50,919+ registered patients
  • Full service range: implants, veneers, crowns, braces, root canals
  • Nagoya branch is centrally located and accessible
  • Affordable prices with regular promotions noted

Points to weigh

  • Appointment booking not honored; patients waited despite pre-booked slots
  • One review: incomplete scaling at Nagoya branch, procedural carelessness reported
  • No doctor names or qualifications published on website

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.8

out of 5, from 127 reviews

5 120
4 0
3 0
2 1
1 6
Septiana wulandari via Google 5.0 out of 5
The doctor is friendly and it's nice and doesn't hurt. I highly recommend it👍🏻 …
muji astuti05 via Google 5.0 out of 5
The service is very good, the people are friendly and soft spoken.
blitz ng via Google 5.0 out of 5
Friendly service, fast response via WhatsApp, comfortable and clean place, fast and clean teeth scaling. The doctor's explanation was also clear, thank you 🙏 …
Ematalita Pasaribu via Google 5.0 out of 5
My first time trying dental flossing here, the process was fast and the results were clean. Overall, I'm satisfied, and it's worth it for routine care. 👍 The waiting room is also comfortable. …
Eddy Vencht via Google 1.0 out of 5
I clearly had an appointment for 6:00 PM. I arrived at 5:30 PM, but I was still told to wait in line for four people. So what's the point of an appointment? And then they say they prioritize those in line? Totally awful. Just give up on those in line. Two people already had appointments at 6:00 PM, and they were still waiting. Customer service was unfriendly. If you can't make an appointment,…
Read the rest of this review

say so from the start. It wastes people's time going back and forth, waiting again. It's unclear.

Mutia Dewi via Google 5.0 out of 5
I recommend scaling here, friendly service, fast, clean results🥰 …
Siska Pratiwi via Google 5.0 out of 5
Very friendly staff, good service, clean and fragrant place, very helpful doctor
Nurkumala Rahman via Google 5.0 out of 5
The service is good, the doctor is friendly and the place is very comfortable
Tamara Septiandari via Google 5.0 out of 5
Very good, friendly service, comfortable place, fragrant and good service
Triani Indah Tsari via Google 5.0 out of 5
The place is very comfortable, the service is also friendly👍🏻😍😍 …
Dian wahyu Angraini via Google 5.0 out of 5
Rdc dental. Really satisfying, the service from the doctor and the staff are friendly and the scaling is clean and... great.. Will come back to Ria Dental Care..😍😍😍😍 …
Ayesha Sena via Google 5.0 out of 5
My first experience with scaling my teeth at RDC. Honestly, the staff, dentist, and dental assistant were friendly and polite. The waiting room was comfortable and fragrant, and the restrooms were clean. Thank you, RDC.
Inayah Nisfi via Google 5.0 out of 5
The service was friendly, the queue was fast, and I had my tooth pulled without any pain. I'll be a regular next time.🥰 …
Wandha Amrah via Google 5.0 out of 5
The service is very good and the room is comfortable for waiting. I recommend it for those who want to consult and anything about teeth.
Nurul Latifa via Google 5.0 out of 5
The service is good and fast. The place is comfortable and aesthetic too❤️
Reza Aulia via Google 5.0 out of 5
The service is good, the place is comfortable, the doctor is friendly and informative, I recommend that those who have dental problems come to RDC.
Maria Sodet via Google 5.0 out of 5
The place is very comfortable, and the workers are also good, it's really great🥰 …
Fauzi Dwi Lalfani via Google 5.0 out of 5
The service was very friendly and professional! The place was clean and comfortable. Luckily, there was a scaling promotion going on, so I got the treatment at an affordable price. The results were also satisfying; my teeth felt cleaner and fresher. Highly recommended!
Adinda Syafrin. via Google 5.0 out of 5
Satisfied with the service at Ria Dental Care for my dental scaling. Thank you :)
Anggun Fs via Google 5.0 out of 5
My first dental scaling experience was at RDC Nagoya and I got braces. The doctor was kind and friendly.
Skyy via Google 5.0 out of 5
I've never been here, just made a reservation, hopefully you'll be satisfied with the service
Chandra Kenzzo via Google 5.0 out of 5
The service is friendly, the place is aesthetically pleasing, the best dental care place recommended, thnx
Zulaiman via Google 5.0 out of 5
the place is nice, comfortable and the service is good
INDARTO SUPRAYOGI via Google 5.0 out of 5
The room is comfortable, clean, the service is good and the price is very affordable.

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