Patients
Reviews of Ria Dental Care - Nagoya Batam.
Batam, Indonesia. 127 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Ria Dental Care is a well-established 4-branch Batam chain with a large patient base and full dental service menu. Two substantiated service complaints at the Nagoya branch (incomplete scaling, appointment system failure) temper the otherwise positive reviews.
Authenticity
7/10Four-branch chain with a website and 50,919+ registered patients; comprehensive services listed; no doctor names published anywhere.
Treatment quality
6/10One 2-star review reports incomplete scaling with gaps in incisors remaining; majority report satisfactory results for scaling and extractions.
Cleanliness
7/10Multiple reviews describe clean and fragrant premises; one review reports hijab got wet during scaling suggesting procedural lapses.
Team
5/10No doctor names found in website or reviews; no specialist qualifications mentioned; multi-dentist practice but staff anonymized.
Price value
7/10Multiple reviewers cite affordable prices and frequent scaling promotions; 4-branch volume operation suggests local market pricing.
Tourist suitability
4/10Nagoya branch is central and accessible; WhatsApp booking available but appointment system criticized; no tourist-specific services.
What comes up well
- Four branches across Batam with 50,919+ registered patients
- Full service range: implants, veneers, crowns, braces, root canals
- Nagoya branch is centrally located and accessible
- Affordable prices with regular promotions noted
Points to weigh
- Appointment booking not honored; patients waited despite pre-booked slots
- One review: incomplete scaling at Nagoya branch, procedural carelessness reported
- No doctor names or qualifications published on website
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 127 reviews
Good service, starting from registration and the doctor. Plus, the doctor is nice, friendly, and beautiful 🤍 …
Consult, have your teeth extracted and get braces here!!! The doctor and nurses are friendly, explain everything in detail, and the installation is quick. The place is clean and comfortable too. Got another promo, hehehe, thanks RDC!
Very comfortable, the doctor is friendly, the service is good
The experience at the Nagoya branch was disappointing. I entered with my mother with the staff's permission. I sat down politely, then stood up briefly (not even 5 seconds) and was immediately reprimanded in a stiff and forceful tone, even though no explanation was given beforehand. It was very uncomfortable. What was also disappointing was that my mother wasn't given a mat during the scaling,…
Read the rest of this review
, so her hijab got wet during the procedure and she left soaked. Worse still, the scaling results weren't clean; even the gaps between her incisors remained. This clearly shows that standard operating procedures (SOP) weren't followed properly and were very rushed. The waiting area is comfortable and Instagrammable, but the core service is far from satisfactory. Other branches, like Botania, are better than the Nagoya branch. This branch needs serious improvements, not just focusing on Google ratings.
the service is good and excellent, the doctor is friendly, basically it's good
The doctor is friendly, the place is comfortable and easy to find, recommend!!
The place is clean, the service is also good, quite satisfying.
The place is comfortable, the service is friendly. The doctor is friendly. Keep up the good work.
Good service, friendly doctor makes children not afraid 👍 The place is also very comfortable 🥰 …
First time here, the clinic is clean and fragrant, the staff are friendly, it's really amazing.
The doctor and his assistant are kind and friendly, handled professionally and the equipment is also complete, the front desk is also friendly and kind, the place is comfortable and cool.
The service is excellent and fast. The doctor is thorough, kind, and awesome. I highly recommend this dental spa. I'm very satisfied.
The service is quite good, the doctor is friendly, the place is also clean and tidy.
Ria Dental Nagoya offers excellent, friendly service, and plenty of promotions. I give it 5 stars 😍 …
My first tooth extraction here, the service is good, recommended for those who want dental treatment
the place is very comfortable, the service from the receptionist to the dentist is very good.
The place is nice and beautiful, the service is also ok
Good service and friendly staff. The clinic is clean and comfortable. I’m satisfied with the treatment. Recommended! 🦷✨ …
The treatment here is very comfortable, the doctors and nurses are friendly and the prices are very affordable.
first time scaling here, the results are very clean and satisfying
The service was great, and the doctor explained everything patiently. The place was clean, the procedure was comfortable, and it wasn't painful. It was definitely worth it. I'll be back if I need other treatments.
The service is friendly, the waiting room is comfortable and clean, and the results of the teeth scaling are satisfactory.
The doctor is good, friendly, the place is nice and comfortable, I recommend going to this place
The place is comfortable, the service is good with affordable prices for teeth scaling.
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