Patients
Reviews of Ria Dental Care - Batu Aji Batam.
Batam, Indonesia. 102 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.7 out of 10
Overall score
Ria Dental Care Batu Aji handles routine dental care acceptably but carries documented risks for orthodontic work: two detailed 1-star reviews describe general dentists performing braces cases without specialist referral, no proper imaging protocol, changing doctors mid-treatment, and one patient developing a deep bite requiring specialist transfer. Dental tourists should not pursue orthodontic treatment at this branch.
Authenticity
8/10Two detailed 1-star reviews with specific dates, named issues, and treatment timelines add strong credibility. Majority of positive reviews are generic but the critical reviews are highly specific and credible.
Treatment quality
5/10Two documented orthodontic failures: bracket fell off immediately post-appointment; separate patient developed deep bite after years of treatment with no panoramic x-ray or treatment plan, had to transfer to specialist. Scaling and routine care appear adequate.
Cleanliness
7/10Clinic consistently described as clean, comfortable, and fragrant across positive reviews. No cleanliness complaints in critical reviews either.
Team
5/10Drg. Desi praised for explanations; Dr. Rahmi for scaling. However: rotating doctors unfamiliar with patient history, one doctor distracted giggling with staff during procedure, passive and uncommunicative orthodontic care documented by 1-star reviewers.
Price value
7/10Scaling and braces promotions mentioned. Braces priced at 3 million IDR (promo rate). One reviewer found orthodontic kits expensive despite advance booking. Overall price level seems mid-range for Batam.
Tourist suitability
3/10Inland Batu Aji location, not near ferry terminals. No English-language reviews or Singapore visitor signals. Serious orthodontic concerns documented make this branch inappropriate for dental tourists considering braces.
What comes up well
- Scaling and fillings generally well-received by local patients
- Drg. Desi praised for thorough explanations and friendly manner
- Regular promotions make routine treatments affordable
- Dr. Rahmi commended for careful scaling with clear consultation
- Clean and fragrant clinic environment
Points to weigh
- General dentists performing complex orthodontic cases without specialist referral or panoramic x-ray - documented patient developed deep bite requiring specialist transfer
- Bracket fell off immediately after appointment - quality control failure in orthodontic bonding
- Rotating doctors unfamiliar with patient history; passive communication during procedures
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 102 reviews
The service is fast, the admin and doctor are friendly🙏 …
The service is friendly, the doctors and nurses are good
The place is comfortable, the staff and doctors are kind. The treatment is fast and professional. It feels safe for those who are usually afraid of the dentist.
comfortable place, the staff are also friendly, every month there is the best promo♥️
Thank you for the friendly service from RDC, God willing, we will become regular customers.
Good service. The doctor and his colleagues are friendly. Thank you, RDC.
The service is friendly, the place is clean and comfortable, the doctor is friendly
The admin is friendly, fast response... The clinic atmosphere is pleasant and fragrant... The doctor is beautiful, friendly and the treatment is according to expectations, will come here again.
The service is very friendly, and the place is clean.
The service is okay, the doctors and nurses are all friendly too
This is the second time I have had my teeth scaled here. The place is very clean and comfortable. The doctor is also friendly. Next time I will have my teeth scaled here again and there are lots of other promotions.
The dental scaling was comfortable, the doctor was friendly and the place was clean.
The doctor is good, friendly and his delivery is good
The service is very friendly, clean and makes you feel comfortable.
fast and good service, there is a 150k promo for dental scaling
First time here. The service is good, the place is neat and clean 🤩 …
The place is comfortable, the service is satisfactory, thank you RDC Batu Aji 🫶🏻 …
Good service, no long wait, the doctor is kind and communicative
The best dental experience. The staff was very responsive and the doctor explained my dental condition in detail. My teeth are clean and healthy again🥰 …
I was told to wait over an hour when I first arrived. My appointment was at 8:30 pm and I had a reservation. I arrived at 9:00 pm and was told to ask the doctor first. There were already four people in line. Suddenly, I was told I couldn't because the 8:30 pm reservation is open tomorrow. Please change the admin. It's unprofessional. What's the point of making a reservation if the system is like…
Read the rest of this review
this? The admin didn't chat to remind me of the reservation on the day. What a waste of time.
The doctor is friendly, the staff are too, I enjoyed my dental check-up at RDC Batuaji
The service is good and the place is clean 🥰 …
good, the doctor is also friendly and explains in detail
I highly recommend the treatment and installation of braces here. The doctor was very friendly in explaining the condition of my teeth. The clinic is clean and comfortable.
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