SmileJet

Patients

Reviews of Ria Dental Care - Batu Aji Batam.

Batam, Indonesia. 102 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.7 out of 10

Overall score

50 reviews read

1 public source checked

Confidence in the reading: High

Last written 18 May 2026

Ria Dental Care Batu Aji handles routine dental care acceptably but carries documented risks for orthodontic work: two detailed 1-star reviews describe general dentists performing braces cases without specialist referral, no proper imaging protocol, changing doctors mid-treatment, and one patient developing a deep bite requiring specialist transfer. Dental tourists should not pursue orthodontic treatment at this branch.

Authenticity

8/10

Two detailed 1-star reviews with specific dates, named issues, and treatment timelines add strong credibility. Majority of positive reviews are generic but the critical reviews are highly specific and credible.

Treatment quality

5/10

Two documented orthodontic failures: bracket fell off immediately post-appointment; separate patient developed deep bite after years of treatment with no panoramic x-ray or treatment plan, had to transfer to specialist. Scaling and routine care appear adequate.

Cleanliness

7/10

Clinic consistently described as clean, comfortable, and fragrant across positive reviews. No cleanliness complaints in critical reviews either.

Team

5/10

Drg. Desi praised for explanations; Dr. Rahmi for scaling. However: rotating doctors unfamiliar with patient history, one doctor distracted giggling with staff during procedure, passive and uncommunicative orthodontic care documented by 1-star reviewers.

Price value

7/10

Scaling and braces promotions mentioned. Braces priced at 3 million IDR (promo rate). One reviewer found orthodontic kits expensive despite advance booking. Overall price level seems mid-range for Batam.

Tourist suitability

3/10

Inland Batu Aji location, not near ferry terminals. No English-language reviews or Singapore visitor signals. Serious orthodontic concerns documented make this branch inappropriate for dental tourists considering braces.

What comes up well

  • Scaling and fillings generally well-received by local patients
  • Drg. Desi praised for thorough explanations and friendly manner
  • Regular promotions make routine treatments affordable
  • Dr. Rahmi commended for careful scaling with clear consultation
  • Clean and fragrant clinic environment

Points to weigh

  • General dentists performing complex orthodontic cases without specialist referral or panoramic x-ray - documented patient developed deep bite requiring specialist transfer
  • Bracket fell off immediately after appointment - quality control failure in orthodontic bonding
  • Rotating doctors unfamiliar with patient history; passive communication during procedures

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.8

out of 5, from 102 reviews

5 97
4 0
3 0
2 1
1 4
Theresa Wanti via Google 5.0 out of 5
Very satisfying. The doctor explained the procedure in great detail and provided friendly service.
Yola Agustin via Google 5.0 out of 5
The doctor is friendly, the service is also good, continued success for RDC
Linda Sri Feni via Google 5.0 out of 5
Very nice place to visit and comfortable place and friendly staff
Nur Afni Tanjung via Google 5.0 out of 5
First time getting braces installed at RDC, thank God the service was very good.
siti azizah via Google 5.0 out of 5
The service was very friendly, the doctor was very kind and patient in explaining each step of the treatment, the place was very clean and comfortable. I was very satisfied with the results. Thank you.
Ulfa Sari harahap via Google 5.0 out of 5
“The service is really good, the staff is friendly and the scaling results are maximally clean 👍🏻” …

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