SmileJet

Patients

Reviews of Ria Dental Care - Batu Aji Batam.

Batam, Indonesia. 102 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

5.7 out of 10

Overall score

50 reviews read

1 public source checked

Confidence in the reading: High

Last written 18 May 2026

Ria Dental Care Batu Aji handles routine dental care acceptably but carries documented risks for orthodontic work: two detailed 1-star reviews describe general dentists performing braces cases without specialist referral, no proper imaging protocol, changing doctors mid-treatment, and one patient developing a deep bite requiring specialist transfer. Dental tourists should not pursue orthodontic treatment at this branch.

Authenticity

8/10

Two detailed 1-star reviews with specific dates, named issues, and treatment timelines add strong credibility. Majority of positive reviews are generic but the critical reviews are highly specific and credible.

Treatment quality

5/10

Two documented orthodontic failures: bracket fell off immediately post-appointment; separate patient developed deep bite after years of treatment with no panoramic x-ray or treatment plan, had to transfer to specialist. Scaling and routine care appear adequate.

Cleanliness

7/10

Clinic consistently described as clean, comfortable, and fragrant across positive reviews. No cleanliness complaints in critical reviews either.

Team

5/10

Drg. Desi praised for explanations; Dr. Rahmi for scaling. However: rotating doctors unfamiliar with patient history, one doctor distracted giggling with staff during procedure, passive and uncommunicative orthodontic care documented by 1-star reviewers.

Price value

7/10

Scaling and braces promotions mentioned. Braces priced at 3 million IDR (promo rate). One reviewer found orthodontic kits expensive despite advance booking. Overall price level seems mid-range for Batam.

Tourist suitability

3/10

Inland Batu Aji location, not near ferry terminals. No English-language reviews or Singapore visitor signals. Serious orthodontic concerns documented make this branch inappropriate for dental tourists considering braces.

What comes up well

  • Scaling and fillings generally well-received by local patients
  • Drg. Desi praised for thorough explanations and friendly manner
  • Regular promotions make routine treatments affordable
  • Dr. Rahmi commended for careful scaling with clear consultation
  • Clean and fragrant clinic environment

Points to weigh

  • General dentists performing complex orthodontic cases without specialist referral or panoramic x-ray - documented patient developed deep bite requiring specialist transfer
  • Bracket fell off immediately after appointment - quality control failure in orthodontic bonding
  • Rotating doctors unfamiliar with patient history; passive communication during procedures

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.8

out of 5, from 102 reviews

5 97
4 0
3 0
2 1
1 4
Sejahtera Purba via Google 5.0 out of 5
The service is very good, the staff and doctors are humble, the place is clean and comfortable, RDC Batu Aji is the best
Grace S via Google 5.0 out of 5
The service is good, the explanation regarding the condition of the teeth is detailed.. thanks RDC
Nurkholis via Google 5.0 out of 5
The place is clean and comfortable, the service is super friendly and fast
Sri Widia via Google 5.0 out of 5
How much does it cost to remove a molar tooth, doc?
vinita debora via Google 5.0 out of 5
RDC is comfortable serving and the doctors are all good. Thank you, RDC Baru Aji
wafiq izzuddin via Google 5.0 out of 5
Good service, fast sat set, straight to the point 🔥 …
Rhma Okta via Google 5.0 out of 5
The service is very friendly, and the doctor is very nice, it's my first time here and it's really good🥰🥰 …
Fadilla siregar via Google 5.0 out of 5
The best dental care in town sih RDC ini🫶🏻 …
Revika Wahyuningsih via Google 5.0 out of 5
The service is great and super comfortable 🥰🥰 Highly recommended …
Shintya Sri Rezeki Simatupang via Google 5.0 out of 5
The room is clean, fragrant, the doctor, Drg. Desi, is friendly and gives complete explanations 🥰🥰 …
Nur Azzahra via Google 5.0 out of 5
Comfortable place, the doctor explains things clearly. Dental care becomes more relaxing. ✨
Egy Ghaffar Fahmi via Google 5.0 out of 5
Alhamdulillah, the first scaling felt relaxing, and the staff were friendly 😁 …
Debora nofita Ndraha via Google 5.0 out of 5
The service was great. They gave good advice, didn't just pull teeth, and the place was comfortable.
Cici Ariani via Google 5.0 out of 5
The receptionist staff are friendly, and the doctor is friendly, the waiting room is very comfortable.
Elsadday 30 via Google 5.0 out of 5
Friendly service, friendly doctors. Very satisfied with RDC Batu Aju.
Mustofa Imam via Google 5.0 out of 5
The treatment was excellent, the staff and doctors were very friendly.
Yunia ekha putri nia via Google 5.0 out of 5
The place is comfortable, the doctor is also friendly ☺️☺️ definitely a regular at this place 🫶🫶 …
Kristian Kevin via Google 5.0 out of 5
The service is good, I like the results of my dental fillings, neat and comfortable in the mouth
Windri Marvira via Google 5.0 out of 5
The service is really good, and there is a promotion so you can get a discount.
Siska Primasari via Google 5.0 out of 5
It's really good. My teeth are really clean. The doctors are also friendly. I've been here for a long time, it's the best.
Rheina Afrilia Samosir via Google 5.0 out of 5
The dentist is very friendly and professional and the results are very satisfying.
Murni Uliarta03 via Google 5.0 out of 5
The service was excellent and thorough, the doctor was friendly, and the place was nice and comfortable. Definitely recommended.👍 …
Nova Mery via Google 5.0 out of 5
The place is nice, the doctor is friendly, the service is good, and the procedure is good. Recommended👍 …
Soliana Wullur via Google 5.0 out of 5
Good service and fast process, lots of promos here too hehe 🙌 …

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