Patients
Reviews of Ria Dental Care - Batu Aji Batam.
Batam, Indonesia. 102 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.7 out of 10
Overall score
Ria Dental Care Batu Aji handles routine dental care acceptably but carries documented risks for orthodontic work: two detailed 1-star reviews describe general dentists performing braces cases without specialist referral, no proper imaging protocol, changing doctors mid-treatment, and one patient developing a deep bite requiring specialist transfer. Dental tourists should not pursue orthodontic treatment at this branch.
Authenticity
8/10Two detailed 1-star reviews with specific dates, named issues, and treatment timelines add strong credibility. Majority of positive reviews are generic but the critical reviews are highly specific and credible.
Treatment quality
5/10Two documented orthodontic failures: bracket fell off immediately post-appointment; separate patient developed deep bite after years of treatment with no panoramic x-ray or treatment plan, had to transfer to specialist. Scaling and routine care appear adequate.
Cleanliness
7/10Clinic consistently described as clean, comfortable, and fragrant across positive reviews. No cleanliness complaints in critical reviews either.
Team
5/10Drg. Desi praised for explanations; Dr. Rahmi for scaling. However: rotating doctors unfamiliar with patient history, one doctor distracted giggling with staff during procedure, passive and uncommunicative orthodontic care documented by 1-star reviewers.
Price value
7/10Scaling and braces promotions mentioned. Braces priced at 3 million IDR (promo rate). One reviewer found orthodontic kits expensive despite advance booking. Overall price level seems mid-range for Batam.
Tourist suitability
3/10Inland Batu Aji location, not near ferry terminals. No English-language reviews or Singapore visitor signals. Serious orthodontic concerns documented make this branch inappropriate for dental tourists considering braces.
What comes up well
- Scaling and fillings generally well-received by local patients
- Drg. Desi praised for thorough explanations and friendly manner
- Regular promotions make routine treatments affordable
- Dr. Rahmi commended for careful scaling with clear consultation
- Clean and fragrant clinic environment
Points to weigh
- General dentists performing complex orthodontic cases without specialist referral or panoramic x-ray - documented patient developed deep bite requiring specialist transfer
- Bracket fell off immediately after appointment - quality control failure in orthodontic bonding
- Rotating doctors unfamiliar with patient history; passive communication during procedures
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 102 reviews
The doctor was friendly and the scaling results were clean 🤩 Recommended …
good and helpful, easy to understand and good service💓 …
Super comfortable, the service is also good, the place is nice, clean, the service is friendly
The progress of installing braces here is slow, during every check-up the doctor doesn't provide enough education and always keeps chatting with the staff until they giggle, once I finished the check-up and on the way home the first bracket had already come off, so I ended up moving to another clinic.
The staff is friendly, I've been to RDC Batu Aji 3 times and it's very satisfying, the place is also very comfortable 🫶🏻 …
Hi Everyone 🤗👋🏻 I want to review my personal experience at this clinic. I got braces at this RDC in 2021 for crowded teeth and oversized teeth. The doctor should have told me if they could handle a case like mine. It's a real shame. And as far as I know, all the general dentists at this RDC are not specialists. 1. I didn't ask for a referral for a panoramic x-ray/cephalometry. 2. I wasn't…
Read the rest of this review
t told what the treatment plan would look like. 3. They went straight to scaling (quickly), not deep scaling. Even though my teeth aren't tartar-prone, I felt it wasn't clean enough. 4. Because my teeth are oversized, my front teeth were suddenly sliced (filed) without my doctor's approval while I was still at Botanica. As a result, my front teeth are slightly crooked and have a gap in the front. 5. For several years, the only checkups were frequent rubber bands and wires. 6. The doctor was passive and uncommunicative. 7. The doctor who treated us during checkups kept changing, so they didn't know our previous medical records and the status of our teeth. 8. The orthodontic kits were very expensive, even though we'd booked them well in advance. 9. The queues were very long, even though we'd made reservations well in advance. 10. During checkups, the doctor was very passive. We entered the room, were told to lie down, the doctor started the procedure, and when he was done, we were immediately told to go downstairs to pay. As patients, we wanted to know the progress of the treatment. It was like we were being chased by targets. 11. Because the progress continued, I finally decided to switch to an orthodontic specialist. 12. My teeth had developed a deep bite, and my bite was still not right. But I never told the previous doctor about it. I hope RDC can improve its system for the comfort of its other patients. Thank you.
Good service, the doctor is very friendly and explains things well.
The place is nice, the doctors and nurses are friendly and kind.
The service is good, the doctor is also friendly, the response is also very good
I highly recommend this place because everything is very nice, starting from the service, the place and so on.
The doctor and nurse were friendly and the scaling results were also clean.
The doctor was good. The treatment was good. No regrets. I'll be back again.
The place is comfortable and clean, the service is friendly, the results are satisfying 😍😍😍😍😍😍😍 …
The service is really good, friendly, the doctor is not stingy with his smile✨️🫶 …
This is my fourth or fifth time here. The room is comfortable, cool, and fragrant. The doctor is quite friendly.
Awesome, got a promo of 3 million for braces, the doctor is really nice and beautiful😘😘😘😘 …
The service is very good, the place is nice, comfortable and fragrant and the staff are friendly"
The service is very good, and there are always lots of promotions, especially now there is a scaling promotion.. ✨
I had scaling today, the service was fast and I got Dr. Rahmi to do the scaling carefully and the consultation was explained clearly.
The place is comfortable, clean, and fragrant. The service is also good and friendly.
The treatment was fast and the results were clean, the doctor was friendly
Scaling here is very satisfying and the service is friendly👍🏻👍🏻 …
The best dental care, most importantly close to home 🥰 …
Great service, clean. Friendly doctor. Detailed explanation from the receptionist.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Ria Dental Care - Batu Aji Batam.
Ask on WhatsApp