Patients
Reviews of Poliklinika IMED.
Zagreb, Croatia. 152 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Bori, Dr. Krmpotic named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Bori
- Uses high-quality materials including Zirconia
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 152 reviews
At the IMED clinic, our first contact was with nurse Emina and she immediately won us over. It is clear to us that Dr. Krpotić is a great expert and professional in his field, but also nurse Emina is in the right place because she knows how …
Reply from the clinic
Dear Suzana, thank you for your kind words. We will pass on your kind words to Dr. Krmpotić and our Emina. Greetings from the entire team of the IMED polyclinic and day hospital. 💜
Expert and professional doctors, top-notch clinic and other wonderful staff. They are completely dedicated to the patient and I was able to get everything I needed done in one place (orthodontics, surgery, prosthetics, dental imaging and …
Reply from the clinic
Dear Mirela, thank you for such kind words. Best regards! 💜
I have been a long-time patient of Dr. Elizabeta Četa Gornik, she is excellent at her job, conscientious, responsible and warm in her communication. I would recommend her to everyone. All praise for Dr. Lana Skorić, with my recommendations to anyone who needs periodontal services.
Reply from the clinic
Dear Vlatka, thank you for your kind words, we will pass them on to Dr. Elizabet. Big greetings from the whole team! 💜
They are incredibly good, professional with a human approach. Recommendations to everyone, for Dr. Krmpotić and colleagues, there is no problem they cannot solve.
Reply from the clinic
Dear Dragan, your rating made us happy, thank you for your kind words and thank you for sharing your positive experience with us. 💜
I thought I had come to a 5-star hotel, not to the IMED polyclinic. Wonderful staff, top-notch treatment, the team led by director Marko Krmpotić deserves all the praise. My deepest respect!
Reply from the clinic
Dear Stipe, thank you for such kind words. Greetings from the entire team of the IMED polyclinic and day hospital.
The IMED Polyclinic has a really friendly professional staff from the first to the last, especially Dr. Marko Krmpotić, the head of the clinic, who performed a really large and demanding procedure on me. I recommend that anyone who has any problems or wishes at the IMED Polyclinic have a solution. Thank you all!
Reply from the clinic
Thank you for your kind words, we will definitely pass them on to Dr. Krmpotic. … More
It is difficult to describe the level of service that the polyclinic offers. From the very scheduling of appointments and flexibility, the way the patient is welcomed, to the professionalism of the doctor and other staff. After just the …
Reply from the clinic
Dear Vedran, thank you for your kind words! … More
Painless teeth cleaning. Pleasant feeling and professionalism of all employees. I definitely recommend.
Reply from the clinic
Thank you for your kind words. Best regards! 💜
All praise to the Imed Polyclinic team. The highest praise and warm recommendation to Dr. Igor Blivajs. A warm man and a great expert.
Reply from the clinic
Thank you for your kind words, we will pass them on to the doctor. Best regards! 💜
Professional, painless, fast, safe, efficient, excellent price-quality ratio, with clear instructions and information. Highly recommended!
Reply from the clinic
Thank you for your kind words! Best regards! 💜
Many thanks to Dr. Škorić for the professional and pleasant approach. We are very satisfied with the frenulectomy performed and the resulting results. Not to mention that she is the only one who does it with laser in Croatia. …
Reply from the clinic
Dear Ela, thank you for your kind words, we will pass them on to the doctor. Best regards! 💜
Professional, fast, painless... considering you worked on both my jaws, it was actually a very unusual and fun experience that surprised me (positively)
Professional teamwork, friendly staff with a humane approach to the client that inspires trust.
Reply from the clinic
Thank you for your kind words! 💜
All praise for the kind staff of the IMED Polyclinic. 10 days ago, a baby had a frenulectomy. The doctor first explained the entire procedure and showed us stretching exercises, and the procedure itself took a short time. They kindly …
Reply from the clinic
Dear Dijana, We are delighted with your rating! We will convey your kind words to our Dr. Lani. Thank you for sharing your positive experience with us. 💜
1.5 months ago, the baby had a frenulectomy, since then we have been caring for the wound and stretching the tongue and we are looking forward to the final results of the procedure. We can already see some improvements in eating. The staff and the doctor are very kind.
Reply from the clinic
Dear Dario, Your rating made us happy! Thank you for sharing your positive experience with us. We will pass on your kind words to Dr. Lani. Best regards!💜
A perfect five for the entire team! Everyone is very kind and professional, and special praise for Dr. Filip. I will be happy to be your patient in the future.
Reply from the clinic
Dear Mario, Your rating made us happy! Thank you for sharing your positive experience with us. We will pass on your compliments to Dr. Filip. Best regards!💜
All praise for the staff, they receive scheduled appointments exactly on time and all praise to Dr. Marko Krmpotić for his detailed explanation and kindness, he has feelings for patients, all recommendations for Imed. ❤️❤️❤️
Reply from the clinic
Dear Vlasta, thank you for such kind words. Best regards! 💜💜💜
I can highly recommend the dental clinic! Genuine professionals work here, always attentive and caring. It's very convenient that you can have all the necessary examinations, including X-rays, exceptional implants work and Invisalign treatments. Additionally, there's a relaxation room where you can unwind. Excellent!
I have been a patient of the IMED Polyclinic since this year and my experience so far has been nothing but positive! From the first meeting with Ms. Ermina, who was professional, kind, helpful and unobtrusive, she introduced me to the …
Reply from the clinic
Dear Snježana, sincere thanks for the wonderful words you shared. Your support means a lot to us and encourages us to continue working with even … More
I come from Slovenia and I decided to get fixed braces at iMed Polyclinic, where I wore them for over two years. I can say that my experience exceeded all expectations. From day one until today, the entire team has been extremely friendly, professional, and always ready to help. I felt comfortable and in safe hands throughout the entire process. Today I took off the braces and I am overjoyed…
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with the result, my smile looks perfect! 😁 I sincerely recommend iMed Polyclinic to anyone who dreams of a perfect smile. Thank you for everything!❤️
Reply from the clinic
Thank you for the wonderful review! We are glad that you are satisfied with your experience at our clinic and that the fixed braces have brought you a perfect smile. We will gladly pass on your compliments to our team, because such words mean a lot to all of us. Thank you once again! Best regards! 💜
After an unpleasant experience with my first orthodontist, where I wore braces for 4.5 years, I went to the IMED Clinic without hesitation and I can safely say that it was the best decision ever! A BIG thank you to Dr. Vlatko Pavišić, who did an excellent job in a year and a few months with a lot of attention and dedication. My smile has never been more beautiful, and I am smiling from ear to…
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ear again! The staff is very pleasant and approachable, and I have only words of praise! :) Definitely, all recommendations!
Reply from the clinic
Thank you for this wonderful review! We are glad to hear that you are satisfied with the work of Dr. Vlatko Pavišić and that you finally got a smile that makes you happy. We will gladly pass on your compliments to our team. We strive to provide each patient with an individual and professional approach, and words like these are a real incentive for us to continue working. Best regards! 💜
Very friendly and professional. We went with our 8 year old son. Procedure under anesthesia. Got an appointment and procedure within a week. Here in Slovenia. waiting list 1 year. All praise. I recommend😊 …
Reply from the clinic
Thank you for your wonderful review! We are glad to hear that you had a positive and pleasant experience with us, especially considering that the procedure was performed under anesthesia. We will gladly pass on your compliments to our team, as such words mean a lot to our doctors and staff. Best regards from the entire team! 💜
Very good, but not great because you can see the fake smile on some people's faces, and I didn't really like the final assessment for implants, i.e. the impression of the conversation itself, in terms of the approach from the experts. When you're paying for something, you expect a greater dose of kindness than most employees have through the Croatian Health Insurance Fund that they work for.
Reply from the clinic
Thank you for your review! We are sorry that you did not feel completely satisfied with the approach of our experts, as kindness and professionalism in communicating with patients is extremely important to us. Any feedback helps us improve our services and provide better support. If you would like to discuss your experience, please feel free to contact us.
I want to commend Dr.sc. Sarah Turjanski and her sister for achieving what I thought would be impossible. From a child who was afraid to open his mouth, they have made it possible with their professional approach that my child is not afraid of the dentist and that he happily goes to check-ups and has his teeth fixed without fear. All recommendations for all moms ❤️
Reply from the clinic
Thank you for your wonderful review! We are happy to hear that Dr.sc. Sarah Turjanski and her sister were able to help your child overcome their fear of the dentist. Such words mean a lot to our doctors and staff, and it is especially important to us that children have a positive experience during their check-up. We look forward to working with you and your child in the future! 💜
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