SmileJet

Patients

Reviews of Poliklinika IMED.

Zagreb, Croatia. 152 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.9 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 26 May 2026

This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.

Authenticity

8/10

Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.

Treatment quality

8/10

Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.

Cleanliness

8/10

Baseline 8: hygiene protocols supported by equipment. Final 8.

Team

8/10

Baseline 8: dentist Dr. Bori, Dr. Krmpotic named. Final 8.

Price value

7/10

Baseline 8: transparent and competitive treatment costs. Final 7.

Tourist suitability

8/10

Baseline 8: tourist support offered. Final 8.

What comes up well

  • Led by experienced dental specialists including Dr. Bori
  • Uses high-quality materials including Zirconia

Points to weigh

  • Marketing claims regarding implant count or savings appear slightly inflated

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.8

out of 5, from 152 reviews

5 140
4 3
3 0
2 1
1 8
Aleksandra Jakšić via Google 5.0 out of 5
Excellent service, approach to the patient and everything in one place. They are always ready to answer all my questions and educate me about their work. Excellent staff and the clinic itself is beautifully decorated and clean. I highly recommend it!
Reply from the clinic

Dear Aleksandra, thank you for such kind words. Best wishes from the entire polyclinic team! 💜

Pišta Bachi (Grunf) via Google 5.0 out of 5
Perfect! I had implants done. Professional. Kind. Accommodating. Flexible. Patient. Explains all the ambiguities. Instructions on every detail and unknown to us laymen. And at no point do you feel uncomfortable because your teeth are in disarray.
Reply from the clinic

Dear Dražen, thank you for such kind words. Big greetings from the entire polyclinic team! 💜

senia belamaric divjak via Google 5.0 out of 5
I am grateful to the staff of the IMED polyclinic for performing a miracle for my daughter with a very complicated condition and giving her a beautiful smile after years of wearing all kinds of braces! Orthodontist Anić Milošević is …
Reply from the clinic

Dear, thank you for such kind words. Big greetings from the entire polyclinic team! 💜

Irena Buraz via Google 5.0 out of 5
I would like to thank the staff of the IMED polyclinic. I am very satisfied with the quality of the service I received - the staff is very friendly, professional, they provide the service in the most pleasant way possible, and I plan to continue to be your patient.
Reply from the clinic

Dear Irena, thank you for your kind words!

Maja Jerak via Google 5.0 out of 5
Excellent and professional service of the entire professional team of the Polyclinic. Special praise and thanks to Dr. Krmpotić for his effort, knowledge, expertise and work, as well as to Dr. Vučković, sister Hana and Mrs. Renata. For every praise and recommendation!
Reply from the clinic

Dear Maja, thank you for your rating and kind words, and for the trust you have shown in us. Best regards from the entire IMED polyclinic team. 💜

Senka Bikic via Google 5.0 out of 5
The staff is professional, accommodating and very kind. Top experts! All recommendations
Reply from the clinic

Your rating made us happy! Thank you for sharing your positive experience with us. 💜

vesna Zagreb via Google 5.0 out of 5
I used the services of the IMED Polyclinic, every compliment for the expertise and professional approach of Dr. Vladimir Borić. He deserves a high recommendation. Thanks to the very kind staff of the team.
Reply from the clinic

Dear Vesna, We are delighted by your rating! Thank you for sharing your positive experience with us.💜

Ivana Banjeglav via Google 5.0 out of 5
So much patience, kindness, expertise, and above all, understanding for the situation that led me to the clinic. Words are not enough to describe the exceptional friendliness and APPROACH of Dr. Marta Stipičević and nurse Marija. I was …
Reply from the clinic

Dear Ivana, We are delighted by your rating! Thank you for sharing your positive experience with us.💜🤗

Morena Sinozic via Google 5.0 out of 5
Professionalism, kindness, and quality of service 10+. I would especially like to commend Dr. Boric, from the first contact he instilled trust and security, so that I felt in safe hands, which affected my emotional state and relaxation without panic. I am satisfied with the service and recommend it to everyone. Thank you.
Reply from the clinic

Dear Morena, your words made us very happy! Thank you for sharing your positive experience with us. 💜 … More

mirjana lasic via Google 5.0 out of 5
Solving a demanding problem in one place and the expertise, professionalism, trust, and kindness of the staff were enough reasons for me to choose the IMED polyclinic.
Reply from the clinic

Dear Marijana, your words made us happy! Thank you for sharing your positive experience with us. 💜 … More

Ivan Bizjak via Google 5.0 out of 5
Professional, friendly and quick appointment. Mostly up to standard. If a 13 year old praises it, it must be 😁 …
Reply from the clinic

Dear Ivan, your words made us happy! Thank you for sharing your positive experience with us. 💜 … More

Biserka Koprek via Google 5.0 out of 5
Top-notch medical service, professionalism, kindness and care for the patient. Thanks for the smile
Reply from the clinic

Dear Biserka, your words made us happy! Thank you for sharing your positive experience with us. 💜 … More

olga kliškinić via Google 5.0 out of 5
Imed Clinic in Croatia truly exceeded my expectations. From the moment I walked in, I felt welcomed and cared for by their professional staff. The facility is modern, clean, and equipped with state-of-the-art technology, ensuring top-notch …
Ivan Mijatovic via Google 5.0 out of 5
Going to the dentist is not something I can't wait to do, especially when it's a problem that's been going on for years. This discomfort disappears when you feel safe, and that's what happened to me at IMED. …
Reply from the clinic

Dear Ivan, thank you for your kind words, your rating made us happy! Thank you for sharing your positive experience with us. 💜

Snježana Berić via Google 5.0 out of 5
I am one of those who is terrified of the dentist, which is what led me to go to the clinic. Immediately after the surgery, all my fear disappeared, everything went perfectly and painlessly. A big thank you to the nurses who looked after me …
Reply from the clinic

Dear Snježana, thank you for such kind words, your rating made us happy! Thank you for sharing your positive experience with us. 💜

Milka Grubišić via Google 5.0 out of 5
Everything is perfect, professional, empathetic, warm approach, they inspire great trust❤️❤️❤️❤️👌 …
Reply from the clinic

Dear Milka, thank you for such kind words, your rating made us happy! Thank you for sharing your positive experience with us. 💜

Marija Jakopovic via Google 5.0 out of 5
I am satisfied with the staff's attitude towards me and the service.
Reply from the clinic

Dear Marija, Your rating made us happy! Thank you for sharing your positive experience with us. 💜

Luka Kudrić via Google 5.0 out of 5
All praise for Dr. Lana Skorić and Sister Lorena. We are very satisfied with the entire frenulectomy procedure. The doctor explained everything in detail before the procedure. When the procedure was complete, she directed us to her office to calm the child down. There, the doctor again answered all our questions and concerns.
Reply from the clinic

Dear Luka, We are delighted by your rating! Thank you for sharing your positive experience with us. 💜

Damir Pocrnja via Google 5.0 out of 5
Pleasantly and positively surprised by the professionalism, speed and quality of service.
Reply from the clinic

Dear Damir, Your rating made us happy! Thank you for your kind words and for sharing your positive experience with us. Best regards! 💜

Dalibor Havranek via Google 5.0 out of 5
A rare clinic with such professional and quality staff where patient satisfaction comes first. Truly everything in superlatives.
Reply from the clinic

Dear Dalibor, Your rating and kind words made us happy! Thank you for sharing your positive experience with us. 💜

Barbara Vickovic via Google 5.0 out of 5
Excellent doctors, great nurses, professional reception desk. We never wait more than a few minutes. Price follows quality and vice versa. Completely satisfied.
Reply from the clinic

Dear Barbara, thank you for your kind words. Big greetings from the whole team! 💜

Marija Bencun via Google 5.0 out of 5
Your outstanding expertise and professionalism are truly impressive. Your dedication to your work, team spirit and quick adaptation to any situation deserve great recognition. I hope for continued successful cooperation and achieving even …
Reply from the clinic

Dear Marija, Thank you very much for such kind words. … More

Veronika Ivancic via Google 5.0 out of 5
I am very satisfied with the Imed polyclinic, everyone is very kind, approachable and cheerful. All recommendations
Reply from the clinic

Dear Veronika, We are delighted by your rating! Thank you for sharing your positive experience with us. 💜

Jadranka Žugčić via Google 5.0 out of 5
I am satisfied with the service. I recommend it in every sense, professionalism and expertise!
Reply from the clinic

Dear Jadranka, Your rating made us happy! Thank you for sharing your positive experience with us. 💜

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