Patients
Reviews of Poliklinika IMED.
Zagreb, Croatia. 152 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Bori, Dr. Krmpotic named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Bori
- Uses high-quality materials including Zirconia
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 152 reviews
Thanks to the entire staff of the IMED polyclinic for their professional, friendly and expert service. I am very satisfied with their work and would recommend them to others.
Reply from the clinic
Response from the owner Edited 10 months agoThank you for your kind words! We are glad that you were satisfied with our service and that you recommended us to others.
Very pleasant and professional all doctors and nurses as well as the employees at the reception desks. Big praise for Dr. Kolenko Filip who did his part of the job very professionally and expertly. All expert and kind. My recommendation to everyone who needs any help with their teeth. Duška Župan
Reply from the clinic
Dear Duška, Thank you for your wonderful words and recommendation! We are glad to hear that you are satisfied with our team and service, and we will especially convey your … More
Professionally explained procedure, excellent performance. Pain was not present in any segment of the performance. Very friendly and accommodating staff.
Reply from the clinic
Dear Inga, thank you for your rating and kind words. Best wishes from the entire team! 💜
Disaster! I sent an inquiry about replacing a fixed wire (permanent retainer), to which they replied that they "do not repair other people's work". The dentist who placed the wire on me has been retired for years, and according to this, no …
Kudos to Dr. Lani and nurse Lorena for performing a tongue and upper lip frenulectomy on a baby. They are very meticulous and professional and explain the post-operative exercises very well. …
Reply from the clinic
Dear Tonka, your words made us very happy! Thank you for sharing your positive experience with us. 💜 … More
Polyclinic IMed offers top dental services with a professional and friendly team. I recommend it for quality service and professional approach.
Reply from the clinic
Response from the owner Edited a year agoDear Martina, your words made us very happy! Thank you for sharing your positive experience with us. 💜 … More
We are not satisfied with the procedure to loosen the sublingual frenulum in a baby. Immediately after the procedure, I noticed that the tongue was not loosened at all. The doctor said that the wound would magically turn into a …
I have always been afraid of the dentist and I was aware that I would have to have implants at some point, which was a nightmare for me. When I saw on the internet that there was a clinic where they put you to sleep and solve all your …
Reply from the clinic
Dear Zumra, We would like to thank you from the bottom of our hearts for your kind words and … More
I received therapy at this clinic for over three years through the Croatian Health Insurance Fund, but they suddenly informed me that I could no longer be their patient. Their decision resulted in the interruption of my therapy and it was …
Reply from the clinic
Dear Ela, From our records, it is clear that you used orthodontic services at the Imed … More
I have no words that would be worthy of this team of experts, really all recommendations.
Reply from the clinic
Dear Ruža, your words made us very happy! Thank you for sharing your positive experience with us. 💜 … More
Extremely professional and knowledgeable team of doctors and staff. I recommend them to anyone with demanding dental situations! I am very happy with the service! Thank you IMED❤️
Reply from the clinic
Dear Iva, your words made us very happy! Thank you for sharing your positive experience with us. 💜 … More
My baby had laser cutting of the labial frenulum and sublingual frenulum at the end of the 10th month of this year. Before the procedure, Dr. Lana and assistant Lorena gave a short lecture about …
Reply from the clinic
Thank you for your trust, we are glad you are satisfied! 💜
From the first visit, everyone was wonderful and even with the major procedure I had, I don't have a single bad word to say. Friendly, wonderful, smiling, professional. …
Reply from the clinic
Dear, your words made us very happy! Thank you for sharing your positive experience with us. 💜 … More
Doctor Marta is professional, kind, calm. Nurse Irena is also very kind. The team deserves every compliment.
Reply from the clinic
Dear Renata, thank you for your kind words. We are delighted to hear from you! Thank you for sharing your positive experience with us. 💜
Pleasant and professional staff. Modern and clean space. Thank you for your service.
Reply from the clinic
Dear Ivana, We are delighted by your rating! Thank you for sharing your positive experience with us. 💜
After very unpleasant experiences with previous dentists, I wouldn't go into whether it was incompetence or unwillingness, I dared to make an appointment at the clinic. Given the diabetes I have suffered from for 30 years, I must admit that …
Reply from the clinic
Dear Jelena, your words touched us... Thank you for your kind words and compliments! Thank you for sharing your positive experience with us. … More
It's been 6 days since my procedure, we are now recovering and then a new smile..🫶I come from Istria where the Stomtology industry is and after everything I've been through, the decision fell on the IMED clinic, AND I DON'T REGRET IT FOR A …
Reply from the clinic
Dear Biljana, thank you for such a nice message and words, your rating really made us happy! Thank you for sharing your positive experience. 💜
Professional staff, quality work, I always come back with full confidence, for every recommendation.
Reply from the clinic
Dear Jadranka, thank you for your kind words, your rating made us happy! Thank you for sharing your positive experience with us. 💜
Professional doctor, kind nurses and a very nice approach to the patient.
Reply from the clinic
Dear Siniša, We are delighted by your rating! Thank you for sharing your positive experience with us. 💜
Very good service and doctors! I did two implants and was satisfied completely! Special thanks to Dr.Martina and Dr.Marta 🙏 …
Reply from the clinic
Dear Andry, thank you for your kind words and compliments! We appreciate you sharing your positive experience with us. … More
A great experience. I would recommend it to anyone. Thank you very much for your kindness.
Reply from the clinic
Dear Marina, thank you for your kind words and compliments! Thank you for sharing your positive experience with us. … More
I'm sorry, but the nurse or employee who communicates with patients to make an appointment ruined the impression of the exceptional doctor who examined me.
Reply from the clinic
Dear Valerija, We are sorry that you are not satisfied with our service and communication. … More
Dear Imed-family, I am grateful for the expertise, professionalism and attention you have given me. I don't know why but I simply felt that I could trust you. Special thanks to …
Reply from the clinic
Dear Karmela, thank you for your kind words and compliments! Thank you for sharing your positive experience with us. … More
Dear IMED Polyclinic, I would like to thank everyone, the entire team for your professionalism, kindness, and care. …
Reply from the clinic
Dear Ana, thank you for your kind words and compliments! Your rating made us happy! Thank you for sharing your positive experience with us. 💜
Want the same for your own teeth? Send a photo and we will come back with a written quote from Poliklinika IMED.
Ask on WhatsApp