SmileJet

Patients

Reviews of Poliklinika IMED.

Zagreb, Croatia. 152 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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SmileJet AI analysis

What these reviews add up to.

7.9 out of 10

Overall score

50 reviews read

2 public sources checked

Confidence in the reading: Medium

Last written 26 May 2026

This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.

Authenticity

8/10

Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.

Treatment quality

8/10

Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.

Cleanliness

8/10

Baseline 8: hygiene protocols supported by equipment. Final 8.

Team

8/10

Baseline 8: dentist Dr. Bori, Dr. Krmpotic named. Final 8.

Price value

7/10

Baseline 8: transparent and competitive treatment costs. Final 7.

Tourist suitability

8/10

Baseline 8: tourist support offered. Final 8.

What comes up well

  • Led by experienced dental specialists including Dr. Bori
  • Uses high-quality materials including Zirconia

Points to weigh

  • Marketing claims regarding implant count or savings appear slightly inflated

This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.

The evidence

What patients actually wrote.

4.8

out of 5, from 152 reviews

5 140
4 3
3 0
2 1
1 8
Miso Hlevnjak via Google 5.0 out of 5
All praise to the team that extracted my teeth and installed the implants, and special praise to Ms. Kristina Čavar who contacted me on weekends, so I understood that they take care of the patient 24 hours a day. Thank you
Reply from the clinic

Dear Miso, Thank you for your kind words, we will definitely pass everything on to our … More

zekija durmisevic via Google 5.0 out of 5
LP FOR POLYCLINIC IMED EXCELLENT APPROACH PROFESSIONAL TEAM FROM DOCTORS TO NURSES ALL PRAISE FOR DOCTORS MIROSLAV PILJAGIC ANNOUNCER MARKO KRMOTIC THE WONDERFUL KRISTIN CAVAR ON HER CREATIVITY SHE ALSO ENCOURAGED AND ENCOURAGED ME SO NOW I …
Reply from the clinic

Dear Zekija, We are happy that the smile has returned to your face and that we could be a … More

Faradin Durmisevic via Google 5.0 out of 5
LP FOR THE STAFF OF POLYCLINIC IMED TWO MONTHS AGO I HAD IMPLANTS INSTALLED I'M VERY HAPPY WHILE I'M SLEEPING THE PROFESSIONAL TEAM WORKS ALL THEM'S HONOR FOR THE SERVICE …
Reply from the clinic

Dear Faradine, We are happy that we could be a part of creating your new smile. … More

Josipa Tvrdic via Google 5.0 out of 5
I have to share my enthusiasm for the Imed Clinic. From the welcome to the clinic to the final result, everything was at a very high level. Extremely pleasant staff, as well as the entire experience. A team of wonderful people who do their …
Reply from the clinic

Dear Ms. Tvrdić, We thank you for your kind words and wish you many happy moments with a beautiful new smile. Your Imed Polyclinic

J R via Google 5.0 out of 5
In the IMED polyclinic with Dr. Vladimir Borić, I was exposed to one of the aesthetic procedures on my face and all I can say is: "Doctor, you made my life better"! …
Reply from the clinic

Dear Juraj, thank you for your trust and kind words. :)

Petra Clark via Google 5.0 out of 5
I have nothing but the best to say about these top professionals! Great work on veneers and crowns, much better than I thought would be possible!! Doctor Cvrljak-Tomic and assistant Monika are truly a DREAM TEAM! I absolutely and 100% recommend them! :)
Reply from the clinic

Dear Petra, thank you for your words of praise. We are glad that you are satisfied with our service and that you recognized the great effort of all the employees who invest in the creation of works of the highest quality and aesthetics. We … More

Nada Baric via Google 5.0 out of 5
In a word, perfection in everything. They turned an ugly duckling into a swan. A team worthy of every praise and admiration. A team for the 25th century. Congratulations.
Bojan Crtalic via Google 5.0 out of 5
Exceptional professionalism and friendliness of the staff, excellent and complete dental service. I recommend!
Mario Crnković via Google 4.0 out of 5
Polyclinic IMED has very high references, but their prices are in line with them. Dentistry at Polyclinic IMED - Zagreb is combined into six specialized dental clinics.
Branka Duvnjak via Google 5.0 out of 5
I am extremely satisfied with the service I received at the Imed Clinic, even though it was a relatively demanding procedure that could not have been performed at the other two dental institutions I visited previously. …
Reply from the clinic

Thank you for such a nice comment! We are glad that you are satisfied with the service you received, as well as the professionalism and kindness of our staff. We will gladly pass on your compliments to our team, because such words mean a lot to all of us. Best regards from the entire team! 💜

Ivana Cik via Google 5.0 out of 5
From the first contact, I realized that this was a top-notch clinic. I was contacted and the first free examination was arranged in less than an hour after filling out the online form. At the first examination, I had an imaging scan done in …
Reply from the clinic

Thank you for the wonderful review! We are glad that you had such a positive experience and that you are satisfied, as well as with the approach of our team. Your words about the kindness and professionalism of doctors Piljagić, Klancir, … More

Nik Vuk via Google 5.0 out of 5
Kudos to the entire team for the quick and uncomplicated intervention, especially Dr. Piljagic and the nurse for their expertise and kindness. My mother is an oncology patient, everything was resolved quickly, according to protocol, and she felt cared for and in good hands.
Reply from the clinic

Response from the owner Edited 6 months agoThank you for such a nice comment! We will gladly pass on your compliments to Dr. Piljagić and the entire team. We are glad that your mother received prompt and professional help and felt cared for and in good hands. Such words mean a lot to our team. Best regards! 💜

silvana kolovrat via Google 5.0 out of 5
Everything that modern dentistry has to offer can be found at Imed. Come and see for yourself.
Reply from the clinic

Response from the owner Edited 6 months agoThank you for the wonderful review! Big greetings from the whole team. 💜

Darko Majerić via Google 5.0 out of 5
Professional and personal approach, respect for the patient, care for every detail, all praises
Reply from the clinic

Thank you for your wonderful review, Darko! We are glad that you are satisfied with our professional and personal approach, as well as the attention we pay to every detail. Such words mean a lot to our team and encourage us to continue providing the best services.

Josipa Bilić via Google 5.0 out of 5
I came to IMED 2 years ago because I needed braces, and after consulting with the doctors, I decided to go for Invisalign therapy. From the first visit to this clinic, I knew I was in the right hands. The staff is extremely professional and …
Reply from the clinic

Thank you for your wonderful review, Josipa! We are glad that you had a positive experience with Invisalign therapy and that you are satisfied with the work of Dr. Marinković. Your praise will certainly cheer up our entire team. Best regards! 💜

Vivijana Janjić via Google 5.0 out of 5
We had a frenulectomy with our baby last week, and today we had a check-up. The procedure is not particularly long or painful, but it can be a little scary (usually more so for parents). However, Dr. Lana, Nurse Lorena, and the entire …
Reply from the clinic

Response from the owner Edited 7 months agoThank you for your wonderful review! We are glad you had a positive experience. We will gladly pass on your compliments to Dr. Lana, Nurse Lorena, and the entire front desk team. Such words mean a lot to our doctor and staff. If you have any additional questions or need assistance, please feel free to contact us. 💜

Suzana Toplak via Google 5.0 out of 5
I spent a year and a half at the Imed Polyclinic, went through difficult procedures, and at the end got a smile like from a movie. I would like to thank Dr. Lana and Dr. Ivana from the bottom of my heart, who took care of everything – …
Reply from the clinic

Thank you for your wonderful review! Your words mean a lot to our team, especially to doctors Lana and Ivana, as well as to nurses Marija, Lorena and Irena. We are glad that you are satisfied with your smile and that you went through all … More

narcisa muslic via Google 5.0 out of 5
All the staff, from the young gsp. at the registration, through the orthopaedic staff to Dr. Lana Skorič, are not only highly professional but also very kind and full of empathy for patients like me. Thank you for that. A word of advice to …
Reply from the clinic

Thank you for such a nice comment! We are glad that you are satisfied with our team, especially Dr. Lana Skorič. Your words mean a lot to our doctors and staff, and we always strive to provide the best possible service and support to our … More

Dražen Curman via Google 5.0 out of 5
I will not write specifically about your expertise because the fact that I am writing this review already says it all. I would like to emphasize something that we all know but too often forget. …
Reply from the clinic

Dear Dražen, thank you for such a nice review! Your words about our team, their kindness and dedication fill us with pride. We are glad that you also noticed the smiles of … More

Vesna Vujasinovic via Google 5.0 out of 5
Kudos to everyone at IMED Polyclinic. The staff from the reception to all the doctors I needed were kind, professional and always ready to give advice and help with everything. …
Reply from the clinic

Thank you for your wonderful review! We are glad that you had a positive experience with our team, from the reception to the doctor. We will gladly pass on your compliments to our staff, as such words mean a lot to all of us. We look forward to you recommending us to others and hope to see you again!

Zeljko Cucukovic via Google 5.0 out of 5
Expert, kind, professional from the entire team and more than met expectations. All praise.
Reply from the clinic

Thank you for such a nice review! We are glad that you are satisfied with our professional and friendly team. We will gladly pass on your compliments to the entire staff, because such words mean a lot to our doctors and staff. We look forward to your next visit!

ZELJKA BENIC via Google 5.0 out of 5
Thank you to Dr. Marko Krmpotić and Dr. Boris Filipović for the excellently performed procedure, especially without any pain. I highly recommend this polyclinic!
Reply from the clinic

Response from the owner Edited 9 months agoDear Željka, thank you for your kind words. Big greetings from the entire team! 💜

Mateja Šestak Bunta via Google 5.0 out of 5
I never thought I would write a review like this – not because I didn't want to, but because I didn't believe my smile would ever be something I would be proud to show off again. …
Reply from the clinic

Dear Mateja, We thank you from the bottom of our hearts for such an honest and touching … More

Anamarija Zajec via Google 5.0 out of 5
All praise for IMED, I had a laser removal of a skin growth, everything has been great since the first contact with the Polyclinic. The examination was free, while many others charge 70 euros. The price of the procedure itself is less than …
Reply from the clinic

Response from the owner Edited 10 months agoDear Anamarija, thank you for your wonderful review! We are happy to hear that you had a great experience with our team, and that you were satisfied with the price and quality of service.

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