Patients
Reviews of Poliklinika IMED.
Zagreb, Croatia. 152 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
8/10Baseline 8: reviews and materials analyzed. No deductions applied. Final 8.
Cleanliness
8/10Baseline 8: hygiene protocols supported by equipment. Final 8.
Team
8/10Baseline 8: dentist Dr. Bori, Dr. Krmpotic named. Final 8.
Price value
7/10Baseline 8: transparent and competitive treatment costs. Final 7.
Tourist suitability
8/10Baseline 8: tourist support offered. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Bori
- Uses high-quality materials including Zirconia
Points to weigh
- Marketing claims regarding implant count or savings appear slightly inflated
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 152 reviews
If I could I would give them a negative 5!! My mother spent over 10000$ on implants that supposed to stay for a lifetime - in 2016 she had them installed and fast forward 2023 - what a surprise- they are fallen off. You should be ashamed …
Reply from the clinic
The patient to whom the comment and negative rating refer was our patient in 2016 when she had 10 dental implants placed and they successfully integrated. … More
Very professional and friendly staff. Modern clinic with perfect dentist care
Reply from the clinic
Thank you! 💜 …
Nakon dugog niza godina ugradnji raznih mostova i proteza, po preporuci stomatologa Igora Severinca sam postala pacijent Poliklinike IMED u 2022. godini. Za sada imam dvije operacije iza sebe (sinus lift i ugradnju implatata) …
Reply from the clinic
Thank you for such kind words. Best regards from the whole team! 💜💜
The entire team of the IMED Polyclinic is very professional, and the very effort to get the patient what he wants is always their first priority, which is really a rarity today.
Reply from the clinic
Dear Marko, thank you for your kind words. Best wishes from the whole team! 💜💜
Above all, a professional, thorough approach. From the first moment, it is clear to you: what is being done, how, who, when. The patient feels safe. A team that, with a lot of empathy, without neglecting expertise, cultivates an individual approach to the patient.
Reply from the clinic
Dear Kristina, thank you for your kind words. Big greetings from the whole team! 💜
I am currently undergoing treatment after implant placement, so far I have nothing but praise for the Imed clinic. Before starting treatment, I visited many clinics in Zagreb. At Imed, I received …
Reply from the clinic
Dear Nataša, thank you for your kind words. Best wishes from the entire team. 💜
Very friendly, extremely kind team of professionals fully committed to the well-being of patients. Minor communication misunderstandings are promptly resolved with compensation 😉. …
Reply from the clinic
Thank you for your kind words. Best regards! 💜💜
All praise to the clinic employees, from the ambiance to the professionalism and kindness.
Reply from the clinic
Dear Toni, thank you for your kind words!
Very professional, fast and precise, I recommend it to everyone who is hesitant to have a beautiful smile without fear!
Reply from the clinic
Dear, thank you for your kind words. Big greetings from the whole team! 💜💜
All praise to the team for their expertise, professionalism and kindness. I am happy to share my recommendations. Rating 10. Thank you and happy holidays. Đani Dujmović
Reply from the clinic
Dear Jasmina, thank you for your kind words. Big greetings from the whole team! 💜💜
I am very satisfied with the service of the IMED polyclinic. I would recommend it to everyone for whom going to the dentist is a "nightmare", because IMED solves everything simply, painlessly and without the slightest stress.
Reply from the clinic
Dear Jasmina, thank you for your kind words. Big greetings from the whole team!💜💜
All praise for IMED. In one day I had a bunch of teeth extracted, 8 implants installed, spent one night with them and came home feeling good. Nothing hurt me. I took a Brufen as a preventative measure. Everyone is wonderful, infinitely kind, always at your service. I highly recommend them.
Reply from the clinic
Dear Jelena, thank you for your kind words. Best wishes from the whole team! 💜💜
outstanding service and staff I was always afraid of the dentist until I visit polyclinic IMED
For everything I've experienced at Imed in one day, it's indescribable how many people surround you, from nurses, technicians, doctors, expertise, knowledge, kindness, accessibility, there's no need to mention the price.
Reply from the clinic
Dear Đurđica, thank you for your kind words. Big greetings from the whole team! 💜💜
Satisfied with the service and the precision of the agreement
Reply from the clinic
Thank you! 💜
The staff is very friendly. From the lady at the counter to the doctor. They do everything to make the procedure comfortable and painless. Only praise from me
Reply from the clinic
Dear Mirjana, thank you for your kind words. Big greetings from the whole team! 💜💜
870 kuna for 20 minutes of cleaning and a small filling that will crack...
Reply from the clinic
Dear Vanesa, please let us know when the filling actually breaks. Best regards!
Unfortunately, the service is poor. I've submitted three inquiries and haven't received a single answer or response yet.
I had a nose job with Dr. Borić, my nose looks more or less the same as before the surgery. The doctor doesn't respond to emails for follow-up and their secretary doesn't respond to calls for follow-up either. Everyone was wonderful and kind until the surgery, and after that, nothing and no service.
All praise for Polyclinic IMED. Very professional, approachable and friendly team. I had a very painful and complicated wisdom tooth, that is, a complicated alveotomy (in another polyclinic they even told me that my facial nerve could be …
Reply from the clinic
Dear Sara, thank you for your kind words and rating. We will certainly pass on your words to Dr. Piljagić. … More
Every time I was there they were really polite and friendly. Doctors are very professional.
Reply from the clinic
Respected Simun Tomic, thank you for your trust and 5 stars. … More
Needed dental work while traveling. I was totally surprised with the quality of doctors, nurses, service, attention, and top state of the art equipment with everything done in 3D and in house. Nothing the like I encountered in the best US …
Reply from the clinic
Dear Hatim Boutros, we are overjoyed to be of service to you, and thank you for 5 stars. we truly … More
I came to this excellent clinic through a recommendation. I would like to thank Dr. Krmpotic, Dr. Fejes, Renata and the entire team who participated in this wonderful work. Everything was excellent and professional. From the welcome, the …
Reply from the clinic
Dear Diana, Thank you for your kind words and rating. … More
All on 4 surgery on the lower jaw, all praise to the team that was involved. Friendly staff who care about the patient.
Reply from the clinic
Dear Ivo, We are glad that you are satisfied with our service. … More
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