Patients
Reviews of Platinum Dent Dental Clinic.
Batumi, Georgia. 27 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 27 reviews
I had a professional teeth cleaning and was very pleased. The procedure was gentle and painless. They removed tartar and plaque, and my teeth are noticeably cleaner and brighter. I have very sensitive teeth, so they did it under anesthesia, and everything went smoothly. The staff was polite, everything was clean and organized. I recommend it.
I haven't been to the dentist for about six years, and today my journey is complete: all my cavities are treated and all my wisdom teeth are removed. I'm writing this review for those who, like me, are terrified of dentists due to childhood injuries. I really liked that you can schedule an appointment via Telegram – it's super convenient. They respond quickly and immediately sent me a price…
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e list. I honestly admitted that I didn't understand anything about this and didn't know where to start. They offered me a professional cleaning with a consultation. First step: I went to see Larisa Morozova and immediately said I was scared. She spoke to me so gently and carefully, explaining every step, that I completely stopped being nervous. After the cleaning, Larisa held a consultation, and I finally came up with a plan. IT DIDN'T HURT! Wisdom teeth removal: I went to Ksenia Vapnyar to have my wisdom teeth removed. I wanted to remove them in pairs, but Ksenia advised removing the upper one first, then the lower one, so I could get a feel for how the recovery was going. And if all went well, then remove the other side at once. And that's what they did. I kept waiting for the nightmare to begin, but in the end, they took the tooth out in a couple of minutes! Overall, I was in the chair for about 15-20 minutes, most of it under anesthesia. I didn't even realize it was over. Ksenia showed me the tooth, and I couldn't believe they'd taken it out so quickly. My main fear was that they'd break my jaw (yes, that's how it was), but Ksenia calmly explained why that was impossible and answered all my "stupid" questions. Incidentally, I had no swelling at all. I think that's partly due to my unique personality and certainly the doctor's gentle touch. You can also take the teeth back, which is what I did. IT DIDN'T HURT AT ALL! Caries treatment: After the extraction, I made an appointment with Larisa Morozova to have the remaining cavity treated. It's really cool that you can book a two-hour appointment at the clinic and have a large amount of work done in one sitting. It was so comfortable that I... fell asleep in the chair! Special thanks to Larisa for her patience with filing my fillings: for me, this is a trigger from childhood (doctors would yell at me if I said more than three times that something was "bothering me"). Here, they filed everything down to the last detail, using carbon copies, until I felt everything was perfect. No pressure, just support. I never felt even a hint of irritation, and the doctor always so kindly called me by name. IT DID NOT HURT AT ALL! Results: The clinic has a very warm atmosphere, everything is modern, and appointments are punctual. The receptionists are very polite. The prices are reasonable and completely transparent. I got everything cured in two and a half months—which is very gratifying, as I wanted everything done quickly. If you're worried, just tell the doctors directly; they won't judge you, but will help you. I'm passing the baton to my husband; he'll be getting treatment here too, because he's seen from me that it's neither painful nor scary. Thank you so much!
I came to the clinic with the feeling that the tooth could no longer be saved and that I would need an implant. After the review, Dr. Ksenia suggested a more conservative option restoring it with a crown. It has been almost 6 weeks now: the tooth has fully adapted, and I have no pain or discomfort at all. Everything feels natural and well integrated. An unexpected bonus my smile looks more…
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re harmonious :) I would also like to highlight Dr. Ksenia, the clinic’s owner a truly highly professional, attentive, and caring doctor with a very gentle approach at every stage. I am genuinely glad I chose this clinic. It feels like a hidden gem: modern, clean, and supported by a strong and skilled team. Highly recommended!
I really liked the clinic. They helped me out in an unexpected situation, even though some clinics had turned me down. Special thanks to Dr. Tinatin. Thank you and I wish you continued success.
I'm sharing my negative experience with Dr. Ksenia Vapnyar. This is my subjective opinion, based on my situation and after consulting with several third-party specialists. Based on this experience, I cannot recommend either this doctor or this clinic. In October 2025, I sought the removal of a tooth with inflammation and a cyst in my sinus area (the sixth tooth in my upper jaw). The removal itself…
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f was painless—perhaps the only positive aspect for me. After the removal, according to the doctor, the cyst was cleaned and a sponge was inserted into the wound. When I asked about the need for stitches, I was told they weren't necessary and that everything would heal "as is." On the day of the surgery, I began experiencing nasal discharge and a sensation of air passing between my mouth and sinus. I consulted the doctor, but was assured that "everything was fine" and no further action was required. I returned 2-3 days after the extraction, where the doctor looked at the X-ray taken on the day of the extraction. She didn't bother to take another one, completely ignoring my comments about air passing between the oral cavity and the sinus. WHICH CLEARLY INDICATED THE PRESENCE OF A TRANSIENT COMMUNICATION BETWEEN THE ORAL CAVITY AND THE PARASAL SINUS. Now, looking back, I suspect the passage could have been opened as she did (but very small, almost imperceptible), or I could have done so by creating pressure in the oral cavity. Or perhaps the passage had enlarged for this reason. It's impossible to know now, and it's not important. She gave me standard recommendations, without taking into account the specifics of my case. For example, she didn't emphasize the need to avoid creating pressure in the oral cavity, which, as I later learned from other specialists, can be critical if there is a communication with the sinus. I was sneezing and blowing my nose, creating this pressure, including when rinsing my mouth. The doctor told me straight out right after the extraction, even before taking an x-ray, that my bone was very thin and that the tooth was root-first in the sinus. I'm not a surgeon, of course, but if the tooth was root-first in the sinus, and if she told me she was cleaning out a cyst, then how could she not see the opening? I don't understand. So I ended up waiting for five months, waiting for a miracle. After five months, I went to other doctors, in another country. After an examination, they confirmed a through connection between my mouth and sinus (visible on the x-ray). They didn't do a CT scan at that time because the wound had to be opened and sutured anyway. During the surgery, they discovered a new cyst and inflammation had formed. They removed everything and performed a gum graft, placing stitches to close the passage. I also needed a two-week course of antibiotics. The stitches were removed after two weeks. And now everything is fine. All of this could have been avoided if I had received stitches, or ideally, if they had offered me gum surgery and sutured everything immediately after the extraction. Or, at the very least, if they had given me proper recommendations (I was given a standard sheet with recommendations after an uncomplicated tooth extraction). Immediately after this operation, I contacted the clinic in Batumi, hoping for a constructive dialogue. Perhaps I initially expressed myself emotionally, but I subsequently provided medical documents and examination results. However, my arguments were not accepted, and the doctor's position remained unchanged. Moreover, the doctor's reaction struck me (and not only me) as inappropriate. She threatened legal action and spoke of some kind of injured honor. After all, no one in this world makes mistakes, right? I got the impression that this doctor simply doesn't consider acknowledging possible complications or errors. And yet, I am ultimately paying for her mistake not only with money but also with lost time for orthodontic treatment. Even though the doctor is very experienced, they can make mistakes, and there's nothing criminal about it (unless it's fatal, of course). But her behavior and denial of guilt in this situation speak volumes. And if you find yourself in a similar situation with her, you won't get anything out of her. Not even a banal apology, let alone compensation.
I want to express my gratitude to the dental team! The appointment went wonderfully. Special thanks to my doctor, Ekaterina—a true professional, she did everything carefully and painlessly. And also to my assistant, Boris, who supported and assisted me every step of the way. I was very pleased with everything. I'll only come to you from now on!
I had a great experience here with Dr Ekaterina. Despite the language barrier, she’s very patient, calm and professional. The ladies at the reception are also very nice and helpful. I highly recommend
Reply from the clinic
Thank you for your kind words🤍 We’re glad you had a great experience and felt welcomed by our team. Your recommendation means a lot to us🤍 …
My childhood experience visiting a Russian dentist in a provincial town left me with the impression that dentistry was something to be tortured about. I hadn't been to the dentist for about 20 years, putting it off as long as possible because I thought the treatment would be extensive, painful, and expensive. In short, I've never been so sadly and pleasantly mistaken. At this clinic, they…
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diagnosed me with a CT scan, compiled a list of my problem teeth, estimated their costs, and advised me that I needed wisdom teeth removal. I then spent a month visiting Dr. Larisa, who treated all my problem teeth (about 16) one by one. It wasn't painful, just injections. They also had one of my wisdom teeth removed at this same clinic, and everything was painless. I plan to visit this clinic again in the future. The staff is friendly and will answer all your questions. If you're worried, I recommend starting with a consultation and diagnosis; after that, you'll know you're in good hands.
Reply from the clinic
Alexander, thank you for your trust and kind words🤍 We're glad we were able to make your treatment comfortable🤍
This is the best clinic and specialists. I had a tooth extracted and cleaned. Everything was as painless and comfortable as possible. I will definitely continue my dental treatment here. I am very grateful to the doctors for their approach and their work.
ATTENTION! This review is not about the quality of treatment at the clinic, but rather about the service. I tried to purchase an electronic gift voucher for a certain amount. I waited five hours (I'm not exaggerating) for a response after discussing the amount and recipient's name. Five hours later, I was asked about spelling the recipient's name in Latin letters. This is a question I could have…
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e asked five hours earlier and already created a voucher! As a result, I abandoned the purchase while waiting. Two stars – for the clinic's connection on Telegram and for the theoretical possibility of at least purchasing this voucher.
Reply from the clinic
Hello, Nadezhda. Thank you for your feedback. It's important to clarify: Platinum Dent is a medical facility where employees spend most of their time attending appointments, diagnosing, and providing medical care. This includes the clinic administration, which is responsible for maintaining patient records, handling calls, entering medical documentation, and coordinating the work of doctors. Therefore, administrative requests unrelated to treatment and emergency care are processed during our free time and on a first-come, first-served basis. We value your time and understand that waiting can be unpleasant. However, your request was not urgent and did not require an immediate response. Our team's priority is the high-quality and safe treatment of our patients. To avoid such situations, we recommend specifying the desired voucher format (electronic or physical), the recipient's information, and the approximate time frame for when it is needed in advance. This will ensure the document is processed as quickly and conveniently as possible.
My favorite clinic. The doctors and receptionist are wonderful, and you can feel the personalized attention and attentiveness. They do everything to make every patient feel comfortable 🩷 …
Reply from the clinic
Elina, thank you for your trust and kind words🤍
Larisa Alekseevna is a professional in her field, neat, attentive and painless, very good and professional staff, thank you very much, I had 8 teeth done, I was very pleased considering that I have a very hard time with visits to the dentist
Reply from the clinic
Thank you for sharing your experience! We're pleased you appreciated the quality of our team's work. We're always happy to see you again 🤍
A great clinic. They treated four of my child's teeth, and now it's my turn to get them treated. No stress or pain. The prices are reasonable, and the staff is excellent. I definitely recommend them.
Reply from the clinic
Thank you for your review and recommendation! We're glad both you and your child were satisfied🤍
My husband and I visit Platinum Dent and are very pleased. The clinic is clean and comfortable, and the staff is friendly and attentive. We would like to express our special gratitude to Larisa Alekseevna for her high level of professionalism. The treatment was comfortable, painless, thorough, and high-quality. We received a lot of valuable advice from her during the treatment process. We will…
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recommend the clinic to our friends. Thanks to the wonderful team! Good luck with everything!
I'm very pleased with my visit to the clinic. I had a professional cleaning. I really liked the way the doctor communicated with the client. The procedure was also extremely comfortable and painless. And, of course, I'm happy with the results! If I'm in Batumi, I'll only go to them. Doctor TAMILA TAVDGIRIDZE.
Reply from the clinic
Thank you for your kind words 🩶 We're glad you enjoyed everything!
I want to express my deepest gratitude to your clinic and all its medical staff. I was very pleased with your professional work; everything was completed in a short time. Thank you again. I highly recommend your clinic to everyone from Israel. Please contact us. Please contact us for more information לאנשים תודה
Reply from the clinic
Thank you for such a sincere and warm review! 🩶 We're very pleased to hear that you were satisfied with our work and were able to resolve the issue quickly. Thank you for your recommendation – it's truly important and valuable to us!
They helped me after a month of pain and unsuccessful attempts to get proper treatment at another clinic. The doctor is attentive and careful, and the clinic itself is new and well-equipped
Reply from the clinic
Thank you for your kind feedback! We’re glad we could help and truly appreciate your trust🩶 …
A huge thank you to Dr. Tamila Tavdgiridze from Platinum Dent! For the first time in six years, our daughter sat calmly in the dental chair and allowed her to have her tooth treated without fear, pain, or tears. She is a true professional with a kind and sensitive approach to children. We are delighted and very grateful! We haven't seen such an approach in expensive clinics in Europe 😞 We…
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recommend her as your only choice!
Reply from the clinic
Thank you so much for such a warm review! We're so pleased that your daughter felt calm and comfortable during her appointment with Dr. Tamila. She truly has a great way with children, and we're glad you appreciated that. We'll always be happy to see your family at Platinum Dent!🤍
Well qualified doctors. Recommend them. I had an appointment for my mom. She was satisfied by the approach and attitude of the doctors
Excellent dental center! The staff is friendly and professional, and the dentist takes the time to explain each step of the treatment with a real concern for the patient's well-being. Thank you, Dr. Ksanya. Thank you, Dr. Tamila. I highly recommend it! Fanjari .
Reply from the clinic
Thank you! The entire Platinum Dent team thanks you for your kind words.🤍
The clinic is perfect, boasting modern technology. It offers incredible comfort, coziness, and professionalism. The staff is friendly and kind. The head doctor, Ksenia, is the best dentist for me and my family.
I would like to thank the Platinum Dent team for their high professionalism and attentive attitude! 💜From the moment of registration to the end of the treatment, everything is at the highest level. The doctors explain each stage of the procedure in detail and work carefully and painlessly. I would like to express special thanks to the professional implant surgeon Ksenia Vapnyar, as well as the…
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orthodontist Tinatin Maminaishvili, and the attentive and most beloved administrator 💜 As for the equipment, it is modern and of the highest quality, the clinic has a cozy atmosphere, and the staff is friendly. My whole family has their teeth treated only in this clinic and we are always satisfied.
Thank you to the clinic and Dr. TINATIN MAMINAISHVILI. My issue was resolved, and I have no complaints. As a patient, I was pleased with both the staff's attitude and professionalism.
I'd like to express my gratitude to the dental clinic, the friendly staff, and especially Larisa Alekseevna and her assistant! The cleaning went smoothly and without any unnecessary waits. The dentist was attentive, explained everything thoroughly, and performed the procedure very thoroughly, despite having to stay outside of business hours. I'm very pleased with the service and thank you for your…
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professionalism!
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