Patients
Reviews of Picasso Dental Clinic Hanoi (Old Quarter Branch).
Hanoi, Vietnam. 334 aggregated from Google, 23 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.9 out of 10
Overall score
The Old Quarter flagship of the Picasso network and the strongest branch by review evidence, with documented complex-case work and independent endorsements from a retired dentist and a healthcare administrator on hygiene and process. Central, English-speaking and well set up for visiting patients. Minor weaknesses are occasional admin and billing inconsistencies.
Authenticity
9/10Verified Old Quarter flagship on Chau Long, Truc Bach; decade-old network branch with named dentists, its own external review listings, and a balanced mix of glowing and genuinely critical reviews.
Treatment quality
9/10Strong complex-case evidence: implants, bridges, redone failed root canals and periodontal work, plus a retired French dentist praising rubber-dam use and composite quality. One wisdom-tooth case healed slowly.
Cleanliness
9/10A retired French dentist and a US healthcare administrator both audited and praised sterilisation, tool changing between patients and PPE. Spotless and modern; one review noted no privacy curtains.
Team
9/10Named dentists (Dr Emily, Dr Lynn, Dr Anna, Dr Linh, Dr Hoa, Dr Thang), multilingual, conservative with no upselling, and notably skilled with children and dental-phobic patients.
Price value
8/10Transparent pricing repeatedly praised against UK, Australia, Tokyo and Stockholm; minor dings include one billing error and one case where extra work was charged without prior confirmation.
Tourist suitability
9/10Central Truc Bach lakeside location walkable from Old Quarter hotels, English staff, same-day emergency fit-ins, free consults, email booking and multi-session planning around travel dates.
What comes up well
- Complex cases handled: implants, bridges, redone root canals, perio
- Hygiene and process praised by a retired dentist and a healthcare admin
- Central Truc Bach location, walkable from Old Quarter hotels
- 50 reviews analysed, average 4.9/5
Points to weigh
- One review reports extra work charged without prior confirmation
- Isolated mentions of billing error and no privacy curtains
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 357 reviews
(Translated by Google) I flew from Phuket to see Dr. Emily to get crowns. Thank you for the great work. (Original) Летал с Пхукета к доктору Эмили ставить коронки. Благодарю за хорошую работу
Reply from the clinic
Спасибо большое, Павел! Мы очень рады, что вы остались довольны работой доктора Эмили. Это большое доверие — прилететь к нам с Пхукета, и мы ценим это. Будем рады видеть вас снова!
This trip to Vietnam was my first and I had researched so much about where to go and stay but had also heard on FB forums about excellent dentistry at a number of clinics including Picasso dentistry. It wasn’t until one of my clients and her husband (at home in Australia)who had come twice for crown and veneer work at Picasso Hanoi that I felt comfortable with booking. My first experience was a…
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consultation and full descale and clean and 2 days later for 4 fillings. The level of care and quality of work was outstanding. Definitely worth making a trip alone to Vietnam to get your dental care done. Will be coming again.
Reply from the clinic
Thank you so much for sharing your experience, Dane! It means a lot that you trusted the recommendation and made the trip all the way from Australia. We're thrilled the consultation, cleaning, and fillings all went smoothly for you. It's always rewarding to hear when patients feel the journey was worth it. We look forward to welcoming you back!
After having had 17 crowns and two plates to give me molars, I can fully recommend Picasso. We had booked limited time in Vietnam, intending just to get an evaluation and a clean but decided to do all the necessary work after seeing their facility and their no nonsense approach to explaining our options. And their prices are about a third of what we would have paid at home. At home we were sent…
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nt from specialist to specialist, each one costing more and more money while at Picasso it was a one stop shop. And they managed to finish all the work in the 8 days we had available, including a final check up on the morning we were about to fly, helping us with a ride to the airport. The dentists, the nurses and the ancillary staff were most helpful including with things that had nothing to do with dentistry and helped to make our stay in Hanoi memorable.
During our trip to Vietnam we lost a mouthguard and needed a new one made. We were only passing through Hanoi for one day and asked Picasso Dental if they could make one for us in the same day. They were more than happy to assist us and we had a brand new dental mouthguard within 3 hours from taking the impressions, at a very reasonable price, very kind and professional service and it is much…
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better than the one we lost that was made in the UK. Thank you so much Picasso Dental, we highly recommend!
Super friendly staff and doctors, very attentive and caring. Top notch facilities and tools. I felt cared al along the process. They also gave me all the documentation to submit to my insurance to get a refund. Thank you so much to all of you 🫶
I’m so happy I chose Picasso for my dental work - I can’t recommend them enough. From setting up my first appointment, every interaction was smooth and professional. The reception team are warm, welcoming, and go above and beyond. What really stood out to me was that this is a dentist that genuinely prioritises what’s best for the health of your teeth. I thought I needed a lot more work done,…
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e, but was advised against it - no upselling, no pressure. That honesty was a huge reason I chose Picasso over other dentists that I was looking at, and it gave me the confidence to move forward knowing I was in good hands. I had 4 crowns and 4 veneers done with the wonderful Dr. Emily. I was so nervous about losing too much of my natural teeth - the horror stories of “peg teeth” terrified me - but she was so gentle and precise. I was amazed by how much of my natural teeth were preserved. Everything was explained clearly and thoroughly, and the turnaround time was fast - less than a week from prep to final veneers. Now, I absolutely love my smile and feel so confident. A massive thank you to Dr. Emily, Lena, and all the incredible staff at Picasso ❤️
Had a severe toothache while in Hanoi and this clinic was amazing. Got a quick appointment, then surgery within a few days. The staff was incredibly kind, always smiling, and helped me with my insurance paperwork. Highly recommended
(Translated by Google) Highly recommended! I came here with sensitive teeth and received excellent advice and treatment! There's even a German-speaking dentist. Everything was very professional and competent! Plus, the examination was reasonably priced! Thank you so much! (Original) Sehr empfehlenswert! Ich kam mit empfindlichen Zähnen hier her und wurde sehr gut beraten und behandelt!! Es gibt…
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gibt sogar eine deutsch sprechende Doktorin. Alles war sehr kompetent und fachlich! Dazu war die Untersuchung preislich gut! Vielen Dank!
Professional service, approximately 5 years living in Hanoi our family uses the services of Picaso, as a foreigner picaso clinic is recommended. which is also child friendly.
(Translated by Google) I went to Picasso Dental for a teeth cleaning, which was done very well and thoroughly. During the cleaning, they were able to spot two cavities that they treated immediately and very professionally at a very reasonable price. Thank you again very much. (Original) J’ai été à Picasso dental pour un détartrage. Qui a été très bien fait et très minutieux. Au cours du…
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u détartrage, ils ont pu observer deux caries qu’ils m’ont traité directement et très professionnellement à un prix très correct. Je vous remercie encore beaucoup.
Great clinic with great facilities! The service is top level, you are being taken care of from the door to the end of the treatment. Thanh took great care of me and so did the medical team. I lost my retainers and they gave me an emergency appointment. I had the stone mold so I was able to leave an hour later with the retainers and took this opportunity to have a teeth cleaning. The process was…
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smooth and they accommodated my last minute request perfectly. It was so well executed I almost fell asleep! Don’t we love a no stress dental appointment! Thank you again!
5-Star Self-Initiated Feedback I’ve compared several dental clinics for a night guard, and this one stood out with great reviews and a more affordable price point. Booking was super easy via WhatsApp, and I really appreciated how transparent they were about pricing. Before starting, Lena (who’s very friendly and smiley) reconfirmed the price, which made me feel more at ease. I also noticed they…
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y change their dental tools after patients, which is a reassuring sign of good hygiene. Dr. Anna spoke English fluently, which made the entire experience smooth and comfortable. Will definitely return the next time I’m in Hanoi!
(Translated by Google) A very good dental clinic!! They did a really good job for me in the middle of my trip and I could trust them! The staff is great and the woman at the reception is amazing and helped me with everything!! The staff knows English and they are very professional!! Highly recommend♥️ (Original) מרפאת שיניים ברמה טובה מאוד!! עשו לי עבודה ממש טובה באמצע הטיול שלי והיה על מי לסמוך !…
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! הצוות נורא נהדר והאישה בקבלה מהממת ועזרה לי בהכל!! הצוות יודע אנגלית והם נורא מקצועיים!! ממליצה ממש♥️
Modern facilities with amazing and professional staff. Good a teeth cleaning at a good price. Will recommend to my Friends
I'm from New Zealand visiting Hanoi, and I had a tooth ache. The patient care here was thorough and excellent. The facilities are Immaculate. The staff were very calming and kind.
Professional. Honest. Fair price. Excellent service. Close to Old Town and lake. Very happy with the service. Cleaning is also good. Recommended
Went in as a walk in patient for a broken tooth on the first day of the trip, they managed to fit me in, cured the problem and resolved a few other issues at the same time. Very friendly and informed staff.
From day 1 the team at Picasso were absolutely fantastic, going through the process and guiding me with recommendations for other treatments. Monica Nguyen greeted us with true professionalism she is a great asset. Ending up having 4 veneers and 4 fillings plus clean couldn't be happier with the result . Thankyou Picasso 😁😁😁😁
Two 10 year front crowns and one less back tooth all done with a smile. I have been with Picasso Chau Long for many years, as an international traveller, but now based in New Zealand, they remain tops. Today for example after fitting the crowns, I asked my dentist E about changes visible on x-ray under the root of a back tooth ... clearly there was a big area of infection ... her advice "needs…
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to come out, you are loosing bone that will not heal till the infected area is cleared"....can you do it now? ... well with the necessary checks 30 minutes later it was gone. Assistant M was super, juggling the appointment, getting the pain killers, wash, antib's etc. Things get done, a great staff, enthusiastic professional, always worth the trip. Many thanks and see you next time.
The team were extremely helpful in booking me a hygienist visit at very short notice whilst I'm travelling. The facilities are fantastic but the team is even better. The team are extremely friendly & welcoming, even taking the time to engage in conversation and offer local recommendations - which was particularly useful when we were discussing local food! The hygienist visit was also very…
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y professional and included photos before/after the scale & polish, which was a nice touch. Would definitely recommend this place.
My favorite dentist office in the whole wide world, by a long shot. I mean that, I tell everyone any chance I get. 😍 The level of care they put into every e-mail and visit blows me away. I am Canadian and have visited them a few times. I have had big work done with them and trust their opinion over everyone else. Highly highly recommend! They never do more then necessary, explain everything,…
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and are very upfront about pricing. 🙌 Also the attention to detail... I couldn't be happier everytime I arrive or leave their office. 🥰 Also, Monica is an absolute gem 💎 Super sweet and always there to make you comfortable, feel cared for, and make sure you enjoy your time in Hanoi. Huge fan. 🙌
THANK YOU for being the best dentists in the world!!! These people are AMAZING. Super sweet, nice and very affordable. I went for a cleaning and before they started they made sure to tell me that it would cost me 300 000 dong (12€) and I didn't feel a thing. If you have any dental work to do you can go there with your eyes closed. They will take care of you and will massage your jaw if you have…
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ve had your mouth open for too long... AWESOME! Thanks again for everything.
I have been coming here for years and always receive friendly and professional service here at Picasso.
Really straightforward and reliable experience. It was less than a week between first reaching out via WhatsApp, booking my initial check up, and then having my needed repair work completed. All staff including dentists, nurses, and reception were all very capable and considerate. I'm very grateful for the whole team's professional work. Also grateful for their very good English communication…
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🙏🏻 really recommend if you are in Hanoi and have a problem come up to see them.
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