Patients
Reviews of Picasso Dental Clinic Hanoi (Old Quarter Branch).
Hanoi, Vietnam. 334 aggregated from Google, 23 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.9 out of 10
Overall score
The Old Quarter flagship of the Picasso network and the strongest branch by review evidence, with documented complex-case work and independent endorsements from a retired dentist and a healthcare administrator on hygiene and process. Central, English-speaking and well set up for visiting patients. Minor weaknesses are occasional admin and billing inconsistencies.
Authenticity
9/10Verified Old Quarter flagship on Chau Long, Truc Bach; decade-old network branch with named dentists, its own external review listings, and a balanced mix of glowing and genuinely critical reviews.
Treatment quality
9/10Strong complex-case evidence: implants, bridges, redone failed root canals and periodontal work, plus a retired French dentist praising rubber-dam use and composite quality. One wisdom-tooth case healed slowly.
Cleanliness
9/10A retired French dentist and a US healthcare administrator both audited and praised sterilisation, tool changing between patients and PPE. Spotless and modern; one review noted no privacy curtains.
Team
9/10Named dentists (Dr Emily, Dr Lynn, Dr Anna, Dr Linh, Dr Hoa, Dr Thang), multilingual, conservative with no upselling, and notably skilled with children and dental-phobic patients.
Price value
8/10Transparent pricing repeatedly praised against UK, Australia, Tokyo and Stockholm; minor dings include one billing error and one case where extra work was charged without prior confirmation.
Tourist suitability
9/10Central Truc Bach lakeside location walkable from Old Quarter hotels, English staff, same-day emergency fit-ins, free consults, email booking and multi-session planning around travel dates.
What comes up well
- Complex cases handled: implants, bridges, redone root canals, perio
- Hygiene and process praised by a retired dentist and a healthcare admin
- Central Truc Bach location, walkable from Old Quarter hotels
- 50 reviews analysed, average 4.9/5
Points to weigh
- One review reports extra work charged without prior confirmation
- Isolated mentions of billing error and no privacy curtains
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 357 reviews
Absolutely incredible service from start to finish, so professional compared to my dentists in the UK. Monica was the kindest most helpful person I could have ever wished to deal with. Recommend to anyone who needs good dental care. I went to Picasso feeling so unconfident with my smile and after some whitening, implants, crowns and fillings I left feeling like a new person.
I went to Picasso Dental for a teeth cleaning, which was done very well and thoroughly. During the cleaning, they were able to spot two cavities that they treated immediately and very professionally at a very reasonable price. Thank you again very much.
A very good dental clinic!! They did a really good job for me in the middle of my trip and I could trust them! The staff is great and the woman at the reception is amazing and helped me with everything!! The staff knows English and they are very professional!! Highly recommend♥️
From day 1 the team at Picasso were absolutely fantastic, going through the process and guiding me with recommendations for other treatments. Monica Nguyen greeted us with true professionalism she is a great asset. Ending up having 4 veneers and 4 fillings plus clean couldn't be happier with the result . Thankyou Picasso 😁😁😁😁 …
Here, braces are fitted without requiring tooth extraction. Very satisfied.
I have just completed the braces process at Picasso Dental Clinic and am really satisfied with the results and service here. From the first consultation until the braces were removed, I always felt the dedication and professionalism of the team of doctors, always explaining in detail each step in the treatment process. The clinic space is also very clean, modern and fully equipped with advanced…
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ed equipment. Every time I come here, I always feel comfortable and secure. After more than 18 months of braces, I have a completely new smile. My teeth are much more even and beautiful. Thank you to the team of doctors and especially Moca for your dedicated help to help me have a satisfactory smile.
I was really pleased with my clean and polish today. It was really easy to book, the treatment was professional and high quality, and the price was very reasonable. Highly recommend!
Reply from the clinic
Thanks David! Happy to hear everything went smoothly: from booking to the chair. We appreciate the recommendation and hope to see you again!
I had a fantastic clean and polish here- great service from start to finish.
Reply from the clinic
Thanks Shauna! Glad you had a great experience from start to finish. Hope to see you again!
I recently had some work done at Picasso whilst staying in Hanoi. I cannot fault the service provided by the staff, and dentists. From booking my initial assessment to having the work done and aftercare, the service was flawless! Could not recommend more
Reply from the clinic
Thanks Danny! So glad everything went smoothly from start to finish. We appreciate the recommendation. Hope to see you next time you're in Hanoi!
I had a cleaning and x rays and the service was excellent. The cleaning was good and the place is lovely!
Reply from the clinic
Thanks Vonda! Happy to hear you enjoyed your visit. See you next time!
Went here after my brace broke travelling Hanoi and it was great. I managed to book an appointment for the same day and was in and out in half an hour. Recommend if you need dental care in Hanoi
Reply from the clinic
Thanks Maya! Glad we could help you out quickly. broken braces while travelling is no fun! Safe travels and take care!
I’ve been using the Picasso clinic in Truc Bach since I moved to Vietnam 3-4 years ago and I've had a range of treatments there, including regular check-ups, replacement of old fillings, teeth whitening and a difficult extraction and all of these went very smoothly. Overall, I’ve been very pleased with the standard of care. The team are really kind and professional. They speak excellent English,…
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, which makes everything clear and reassuring, and they take the time to explain procedures properly rather than rushing you through appointments. Monica in particular deserves a mention. She’s always very welcoming and sets a calm tone from the outset. She explains everything in detail, makes sure you’re comfortable before any treatment begins, and is very patient if you have questions. She also follows up after procedures to check everything is still ok, so that's always made me feel really well looked after. The pricing is also very reasonable, especially compared to private dental treatment in the UK, and I’ve never felt under pressure to have unnecessary work done. In fact, the last time I was there they told me I didn't need to have teeth whitening again, which was quite surprising! I've sent a few of my friends and colleagues over to this branch and they all seem happy with everything and keep going back. I also sent my dad over there when he came over for a visit. He had a few procedures as well and he was also very impressed. Highly recommended!
Reply from the clinic
Joseph, thank you so much for taking the time to write such a detailed review. It really made our day! It's wonderful to hear you've had great experiences with us over the past few years, and I'll make sure Monica sees your kind words about her. She truly cares about every patient, so this will mean a lot to her. And thank you for sending your friends, colleagues, and even your dad our way. that's the biggest compliment we could ask for. See you at your next visit!
Great clinic had an implant done and wisdom teeth out. Really friendly and helpful staff. New modern facilities. I have reccomended many friends.
Reply from the clinic
Thanks Rhys! Glad everything went well with your implant and wisdom teeth. And thank you for recommending us to your friends. we really appreciate it!
Wonderful place. So professional, such great people, so helpful and empathic. We flew from New Zealand to come to Piccaso because a friend recommended them. So glad we came. They even suggested places to go and things to see whilst in Hanoi. Cannot recommend them highly enough. Do contact me in NZ if you want to discuss anything.
Professional, great services, high availability, fair prices. I got here: hygienic treatment, filling, whitening. Will come here again
Having been working out in Vietnam for the last few years I have got to know them very well. I’ve had 3 implants done here, multiple check ups and cleaning. Professional and friendly-The results I have had have been of top quality, the results had impressed my UK dentist. I have recommended them to may friends and colleagues who have enjoyed a similar service. I look forward to having them look…
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after my dental needs for years to come. Thanks!
An exceptional dental clinic. Having been working out in Vietnam for the last few years I have got to know them very well. I’ve had 3 implants done here, multiple check ups and cleaning. Professional and friendly-The results I have had have been of top quality, the results had impressed my UK dentist. I have recommended them to may friends and colleagues who have enjoyed a similar service. I…
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I look forward to having them look after my dental needs for years to come. Thanks!
Reply from the clinic
Thank you so much, James! It's been a pleasure looking after you over the years - and hearing that your UK dentist was impressed really means a lot to us. We appreciate you recommending us to your friends and colleagues, and we're glad they've had great experiences too. Looking forward to seeing you at your next visit!
A fantastic service. Got a thorough pain free cleaning. Exceeded expectations!
Reply from the clinic
Thank you, John! We're thrilled to hear the cleaning exceeded your expectations - and that it was pain-free! Our team takes pride in making every visit as comfortable as possible. We appreciate you sharing your experience and hope to see you again soon!
So easy to come and get a teeth clean. Staff were lovely, both front desk and the dentists themselves. Everything is communicated properly, spoke fluent English. Highly recommended.
Reply from the clinic
Thank you so much, Thomas! We're really glad everything was smooth and easy for you. Our team works hard to make sure communication is clear every step of the way, so it's great to hear that came through. Thanks for the recommendation - we hope to see you again!
First i had a review by the doctor that suggested that i would do calculus cleaning and after that treating some cavities in my teeth. I received very good treatment by the doctor and her assistant, maybe the best that i have ever got. They had a very nice lady named Monica who accompanied me through all the process, explained to me everything and took care for me all along the process. She…
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spoke English very well. Very good dental clinic, recommended!
Reply from the clinic
Thank you so much, Yaniv! It's wonderful to hear you had such a positive experience - and that it might be your best dental treatment yet! Monica will be so happy to read your kind words, she really does take great care of our patients. We appreciate the recommendation and look forward to seeing you again!
(Translated by Google) I 100% recommend this center. I was passing through Hanoi, panicking because of a toothache (never pleasant when you're on a long trip), and I got an appointment in less than 24 hours and was seen in the best possible conditions. I have a severe phobia (I'm traumatized by it), and the team was lovely, patient, understanding, and very professional. The prices are more than…
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reasonable. Seriously: thank you! (Original) Je recommande ce centre à 100%. J’étais de passage sur Hanoi, paniquée à cause d’une douleur dentaire (jamais agréable quand on est en voyage long), j’ai reçu un rdv en moins de 24h et j’ai été reçu dans les meilleures conditions. Je suis extrêmement phobique ( traumatisée) et l’équipe a été adorable, patiente, compréhensive et très professionnelle. Les prix sont plus que corrects. Vraiment : merci !
Reply from the clinic
Merci beaucoup, Caro ! Nous sommes vraiment touchés par votre retour. Ce n'est jamais facile de gérer une urgence dentaire en voyage, et encore moins quand on a des appréhensions. Nous sommes très heureux que notre équipe ait pu vous mettre à l'aise et vous soulager. Prenez soin de vous et bon voyage !
Absolutely amazing! Speaks english and very professional. All according to plan and everything went well. Recommend!!
Reply from the clinic
Thank you so much, Sam! We're really happy everything went smoothly and according to plan for you. Clear communication is important to us, so it's great to hear that came through. Thanks for the recommendation - we hope to see you again!
(Translated by Google) Quick appointment and service. Very clean and well-equipped premises. Friendly, English-speaking staff. Reasonable price for a simple consultation and prescription. (Original) Rendez-vous et prise en charge rapide. Locaux très propre et bien équipé. Personnel gentil et anglophone. Prix raisonnable pour simple consultation et prescription.
Reply from the clinic
Merci beaucoup, Jordan ! Nous sommes ravis que votre rendez-vous se soit bien passé et que vous ayez apprécié nos locaux et notre équipe. C'est toujours un plaisir de recevoir des patients comme vous. À bientôt peut-être !
It's never a good feeling having a bad toothache thousands of miles from home, so to say I was relieved to have found such a great dentist here in Hanoi would be an enormous understatement. From the moment I walked in, the staff were friendly, direct, and professional. They assessed the issue, told me what needed to be done (a replacement for a broken filling), were up front with the cost (which…
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was very affordable), didn't try to add in other expenses or anything like that, and did the necessary procedure expediently and expertly. My whole visit took less than an hour, and they even reassured me that if there were any further issues to come back and they would gladly look at it (since I'm staying in Hanoi for another few weeks). I have zero criticisms here. This dental clinic is absolutely legit, and for anybody who is having any issues with their teeth and is here in Hanoi, I would definitely recommend them.
Reply from the clinic
Thank you so much for sharing this, Jonathan! We know how stressful dental emergencies can be, especially when you're far from home - so we're really glad we could help put your mind at ease. Our team takes pride in being upfront and honest with every patient. If anything comes up during the rest of your stay, don't hesitate to stop by. Safe travels!
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