Patients
Reviews of Picasso Dental Clinic Hanoi (Old Quarter Branch).
Hanoi, Vietnam. 334 aggregated from Google, 23 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.9 out of 10
Overall score
The Old Quarter flagship of the Picasso network and the strongest branch by review evidence, with documented complex-case work and independent endorsements from a retired dentist and a healthcare administrator on hygiene and process. Central, English-speaking and well set up for visiting patients. Minor weaknesses are occasional admin and billing inconsistencies.
Authenticity
9/10Verified Old Quarter flagship on Chau Long, Truc Bach; decade-old network branch with named dentists, its own external review listings, and a balanced mix of glowing and genuinely critical reviews.
Treatment quality
9/10Strong complex-case evidence: implants, bridges, redone failed root canals and periodontal work, plus a retired French dentist praising rubber-dam use and composite quality. One wisdom-tooth case healed slowly.
Cleanliness
9/10A retired French dentist and a US healthcare administrator both audited and praised sterilisation, tool changing between patients and PPE. Spotless and modern; one review noted no privacy curtains.
Team
9/10Named dentists (Dr Emily, Dr Lynn, Dr Anna, Dr Linh, Dr Hoa, Dr Thang), multilingual, conservative with no upselling, and notably skilled with children and dental-phobic patients.
Price value
8/10Transparent pricing repeatedly praised against UK, Australia, Tokyo and Stockholm; minor dings include one billing error and one case where extra work was charged without prior confirmation.
Tourist suitability
9/10Central Truc Bach lakeside location walkable from Old Quarter hotels, English staff, same-day emergency fit-ins, free consults, email booking and multi-session planning around travel dates.
What comes up well
- Complex cases handled: implants, bridges, redone root canals, perio
- Hygiene and process praised by a retired dentist and a healthcare admin
- Central Truc Bach location, walkable from Old Quarter hotels
- 50 reviews analysed, average 4.9/5
Points to weigh
- One review reports extra work charged without prior confirmation
- Isolated mentions of billing error and no privacy curtains
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 357 reviews
Very quick, efficient dental works Monica was so lovely and friendly, translating what my dentist was telling me The perfect place to go for emergency work whilst on holiday Thank you so much!!
I wanted to give a special mention to the staff here. So friendly and helpful. I just had my wisdom tooth out here and Jason, the surgeon, was as kind as can be despite what is obviously a painful procedure. He did his best to make it less painful for me despite a nerve in the wrong place. His assistant was also very lovely and kind. Would not go anywhere else.
Picasso Dental Clinic has been providing my dental services for a few years now. From basic cleaning through to substantial, complicated work, they have always been very friendly and professional with good treatment outcomes. Treatment options are clearly explained and they are very patient, answering every query. All costs are also clearly explained so there are no surprises. Monica has…
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always welcomed me with a smile and guided me through my consultations. The dentists and dental assistants are always diligent and professional. In short, Picasso is a competent and high-quality dental practice.
I did my braces treatment and retainer here, all the staff were very nice and everything was super professional. Everyone speaks great english and the pricing are very good. i would definitely recommend
I love this dental clinic and highly recommend to anyone. I’m from New Zealand and was quite nervous about going to a foreign dentist. Picasso was excellent from the get go. Communication was so easy. Back at home, they told me I needed gum treatments and some enamel treatment. Picasso checked and told me some treatments were unnecessary and only did what needed to be done. Everything was painless…
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and smooth. Since then, I brought my parents here to have their teeth cleaned and checked, my best friends who were visiting came and got their teeth checked and got fillings, and my co workers to get their dental check up. Fully recommend!!! They’re epic
Ở đây niềng răng thật tuyệt (Translated by Google) Braces here are great
Ở đây niềng răng ko phải nhổ răng. Rất hài lòng. (Translated by Google) Here, braces are fitted without requiring tooth extraction. Very satisfied.
Trải nghiệm dịch vụ tẩy trắng răng tốt và rất hài lòng (Translated by Google) Had good teeth whitening service and very satisfied
Bác sĩ rất nhẹ nhàng và chu đáo (Translated by Google) The doctor is very gentle and attentive
Very pleasant experience. Staff were super lovely and very professional. I highly recommend.
Had my 2nd wisdom tooth extraction at this clinic. Everything was great from the dentist to all the other services. I highly recommend Dr. Emily who extracted my teeth. The recovery afterwards was quick and there were no problems.
Mình vừa hoàn thành quá trình niềng răng tại Picasso Dental Clinic và thật sự rất hài lòng với kết quả cũng như dịch vụ ở đây. Từ lần tư vấn đầu tiên cho đến khi tháo niềng, mình luôn cảm nhận được sự tận tâm và chuyên nghiệp của đội ngũ bác sĩ, luôn giải thích chi tiết từng bước trong quá trình điều trị. Không gian phòng khám cũng rất sạch sẽ, hiện đại và được trang bị đầy đủ các thiết bị tân…
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ân tiến. Mỗi lần đến đây, mình luôn cảm thấy thoải mái và yên tâm. Sau hơn 18 tháng niềng răng, mình đã có một nụ cười mới hoàn toàn. Răng đã đều và đẹp hơn rất nhiều. Xin cám ơn đội ngũ y bác sĩ và đặc biệt bạn Moca đã tận tình giúp đỡ để mình có được 1 nụ cười ưng ý. (Translated by Google) I have just completed the braces process at Picasso Dental Clinic and am really satisfied with the results and service here. From the first consultation until the braces were removed, I always felt the dedication and professionalism of the team of doctors, always explaining in detail each step in the treatment process. The clinic space is also very clean, modern and fully equipped with advanced equipment. Every time I come here, I always feel comfortable and secure. After more than 18 months of braces, I have a completely new smile. My teeth are much more even and beautiful. Thank you to the team of doctors and especially Moca for your dedicated help to help me have a satisfactory smile.
Thành supports not only your ease of entry into the best dental care imaginable in Hanoi. Today he arranged to have my iPhone 12 Pro Max returned to me after it slipped out my pocket during a grab ride to the Picasso dental clinic. He is typical of the people encountered in the employ of Picasso. Monica , another employee, is a competent and delightful shepherd through the advanced dental…
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services available at Picasso. Dr Anna , and Dr Emily are gentle , thoughtful practitioners. The dental practices employed are the equal of that available in western countries. My experience was outstanding .
Awesome dentist! I was a bit worried going to the dentist in a foreign country but it was incredibly clean, professional and everyone spoke great English quelling my dress about communication. They even told me I didn’t need a cavity, so I’d trust their consultation. 500VND for a consult and cleaning is a great price.
Tôi đã thử qua nhiều phòng khám nha khoa khác nhau, nhưng Picasso Dental thực sự là nơi làm tôi hài lòng nhất. Ngay từ lúc bước vào, tôi đã cảm nhận được sự chuyên nghiệp và thân thiện từ đội ngũ nhân viên. Nhân viên ở đây không chỉ dễ thương mà còn rất chu đáo, luôn sẵn sàng lắng nghe và giải đáp mọi thắc mắc của tôi. Điều này khiến tôi cảm thấy rất thoải mái và an tâm. Các bác sĩ tại Picasso…
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o Dental không chỉ giỏi về chuyên môn mà còn rất nhẹ nhàng, ân cần. Mỗi khi tôi có lo lắng về sức khỏe răng miệng, bác sĩ luôn dành thời gian để giải thích chi tiết, giúp tôi hiểu rõ về tình trạng và phương pháp điều trị. Điều này tạo nên sự tin tưởng mà tôi hiếm khi tìm thấy ở những nơi khác. Tôi thường xuyên bị ê buốt răng khi ăn đồ lạnh hoặc chua, điều này thực sự gây trở ngại trong cuộc sống hàng ngày. Nhưng may mắn là Picasso Dental đã giới thiệu cho tôi sản phẩm sensiKIN – một loại kem đánh răng dành cho răng ê buốt. Ban đầu tôi cũng hơi nghi ngờ, nhưng sau khi dùng thử, tôi đã thấy rõ sự khác biệt. Cảm giác ê buốt giảm hẳn, và tôi có thể ăn uống thoải mái hơn nhiều. Nếu bạn đang gặp vấn đề về răng miệng và cần tìm một nơi đáng tin cậy, hãy đến Picasso Dental. Từ dịch vụ, thái độ phục vụ cho đến kết quả điều trị, mọi thứ đều vượt xa kỳ vọng của tôi. Tôi tin rằng bạn cũng sẽ có trải nghiệm tuyệt vời và hoàn toàn hài lòng với sự lựa chọn này. (Translated by Google) I've tried many different dental clinics, but Picasso Dental is truly the one that satisfies me the most. From the moment I walked in, I felt the professionalism and friendliness of the staff. The staff here are not only lovely but also very attentive, always ready to listen and answer all my questions. This made me feel very comfortable and at ease. The doctors at Picasso Dental are not only highly skilled but also very gentle and caring. Whenever I have concerns about my oral health, the doctors always take the time to explain in detail, helping me understand my condition and treatment methods. This creates a level of trust that I rarely find elsewhere. I frequently experience tooth sensitivity when eating cold or sour foods, which really hinders my daily life. But luckily, Picasso Dental introduced me to SensiKIN – a toothpaste for sensitive teeth. I was initially a little skeptical, but after trying it, I clearly saw the difference. The sensitivity was significantly reduced, and I could eat and drink much more comfortably. If you're having dental problems and need a reliable place, come to Picasso Dental. From the service and attitude to the treatment results, everything exceeded my expectations. I believe you will also have a great experience and be completely satisfied with this choice.
Reply from the clinic
Nha khoa Picasso cảm ơn chị Lý Loan đã tin tưởng và lựa chọn dịch vụ của nha khoa! Nếu chị cần hỗ trợ thêm thông tin gì về các dịch vụ nha khoa, chị liên hệ với Picasso nhé ạ.
Things weren't perfect, but the practice administrator, Monica Nguyen, addressed issues excellently which is a sign of a good and professional business. Glad to have found a dental clinic in my neighborhood with clean, modern facilities, and professional staff. I will be back in six months.
My visit to Picasso dental in Hanoi was amazing. I travelled from Sydney to Hanoi and began a course of treatment over two separate visits across a month. I had four crowns fitted, one large filling and the removal of an old and very large amalgam filling. I also had the first stage in preparation for three implants and furthermore the fitting of an Invisiline tray for my bottom jaw. This is a lot…
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of work! I have been to many dentists in my time, in the UK and in the last 20 years while living in Australia. But my visits to Picasso were by far and away the best dental treatment and care I have experienced. I was so impressed by the professionalism and level care shown by all the staff there. Being an international patient and being in an unfamiliar city is not a small thing. In the first minutes of arriving at the clinic the staff made me feel so welcome, they were so calming and understanding. I have to say I did have some apprehension about the amount of dental work ahead. However within a very short time this apprehension disappeared. Monica, the client services manager, who acted as an interface between my fantastic dentist and orthodontist, was so patient and caring, taking a lot of time to explain every step of my treatment. The attention to detail that both my dentist and orthodontist demonstrated was so impressive. Making the decision to go to Hanoi and have the dental treatment done by Picasso was of the best decisions I have taken for a long time. I not only received top class dental care, it was so cost effective in comparison to having all this work undertaken at an Australian dental practice. So I have every confidence in recommending Picasso to anyone thinking about travelling internationally for dental care. The warmth and friendliness shown by staff made my visits a memorable experience. i look forward to returning their for future treatment.
Nhân viên và phục vụ rất tốt Lần sau nhất định sẽ quay lại (Translated by Google) Very good staff and service Will definitely come back next time
Have just has full set of crowns, all the team so professional and happy to help with any thing, in the clinic and outside. We took the opportunity to holiday as a family from New Zealand, love Vietnam and its people , 5 stars not enough 😬😜
Reply from the clinic
Dear Mr. Ian. Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with our team and that you enjoyed your time in Vietnam. Your kind words mean a lot to us, and we’re grateful for your 5-star rating. If you ever need anything in the future or have any questions, please feel free to reach out.
First appointment today for someone who hates dentists and they couldn't have been more lovely ❤️
Reply from the clinic
Dear Freya, Thank you for choosing us for your first appointment! We’re delighted to hear that we could make your experience a positive one, especially for someone who’s not fond of visiting the dentist. Your comfort and satisfaction are our top priorities. If there’s anything we can do to further improve your visits, please don’t hesitate to let us know. We look forward to seeing you again!
I decided to combine relaxation and caring for my teeth)) and was very pleased! The doctors are careful and neat and speak excellent English, unlike me ahhahaha, Special thanks to the girl who coordinated the hospital and made an appointment for me and was constantly in touch via messenger!! I advise everyone to visit the clinic if necessary))
Reply from the clinic
Thank you for sharing your experience! We’re thrilled to hear that you were pleased with your visit and appreciated our combination of relaxation and dental care. Our team strives to provide careful and precise treatment while ensuring our patients feel comfortable. We’re glad you found our English-speaking staff helpful, and we’ll pass along your special thanks to the girl who coordinated your appointment. If you need anything else or have further questions, don’t hesitate to reach out. We appreciate your recommendation and look forward to welcoming you back in the future!
My experience with Picasso Dental Clinic in Chau Long, Hanoi was excellent from beginning to end. When first researching dental tourism abroad I sent an enquiry via email and to my surprise I received a phone call shortly after explaining thoroughly all my questions in person! At the clinic I was impressed by the ultra cleanliness and welcoming staff. The reception is like a 4 star hotel lobby…
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with comfy couch, stools and table, flowers, water cooler and air-conditioning. No usual dentist smell at all. Once in the surgical rooms, again I was struck by the hygienic standards. Shoes must be left at the lifts and clean crocs provided. The dentist and assistant wear surgical gowns, masks and gloves, as did I when I went through gum surgery. All utensils used are sterilised and come in sealed plastic that must be ripped open. The equipment is far beyond anything I'd experienced. My whole mouth and teeth were xrayed and examined and photos taken showing what was needed....infection going up to my sinuses, receding gums, stained and missing teeth. All of this was then discussed with what could be done, along with price lists. Once in the dental chair, I was scared as usual, but to my surprise it was the most pain free experience I'd ever had at a dentist. Dr. Rosie was very gentle and the numbness was gone very quickly after leaving the surgery. I really don't know how they do it. I can now smile with confidence AND... eat ice-cream as all my sensitivities have been fixed! I recommend Picasso dental surgery very highly.
Reply from the clinic
Dear Ms. Susan, Thank you for sharing your detailed experience with Picasso Dental Clinic! We’re thrilled to hear that your journey with us was excellent from start to finish. Ensuring our patients feel comfortable and confident in our care is our top priority. We’re delighted that you found our clinic to be ultra-clean and welcoming, with a lobby reminiscent of a 4-star hotel. Our commitment to hygienic standards and state-of-the-art equipment reflects our dedication to providing the best possible care. We’re glad you had a pain-free experience during your procedures with Dr. Rosie. Our team works diligently to ensure our patients feel at ease during their visits. It’s wonderful to hear that you can now smile with confidence and enjoy your favorite treats without sensitivity issues. Thank you for recommending Picasso Dental Surgery highly. Your satisfaction and trust mean the world to us. If you ever need further dental care or have any questions, please don’t hesitate to reach out. We look forward to serving you again in the future!
Absolutely terrific clinic.. very, efficient, friendly and accommodating. Thank you so much.
Reply from the clinic
Thank you for your kind words! We’re thrilled to hear that you had a terrific experience at our clinic. Providing efficient, friendly, and accommodating service is what we aim for with every patient. Your satisfaction means a lot to us. If you ever need anything in the future or have any questions, please don’t hesitate to reach out. We appreciate your feedback and look forward to seeing you again!
I am so happy to discover Picasso Dental! Thanks to my school’s Spring fair, I met Monica and after years of not going to the dentist and haven’t had many good experiences, Picasso dental has restored my faith in dentistry! I am going back and will do so often. They cleaned my teeth well and they were gentle, hygienic and have state of the art equipment. Very clean and staff are friendly! Thanks…
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to Dr Rose, the hygienists and Monica for taking care of me today! See you again soon.
Reply from the clinic
Thank you for sharing your experience! We’re delighted that you discovered Picasso Dental through your school’s Spring fair. Providing gentle, hygienic care with state-of-the-art equipment is what we’re all about. We’re thrilled to hear that you were happy with your teeth cleaning and found our staff friendly. Dr. Rose, the hygienists, and Monica appreciate your kind words. We look forward to taking care of you again soon. If you have any questions or need assistance in the future, please don’t hesitate to reach out. See you next time!
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