Patients
Reviews of Picasso Dental Clinic Hanoi (Old Quarter Branch).
Hanoi, Vietnam. 334 aggregated from Google, 23 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.9 out of 10
Overall score
The Old Quarter flagship of the Picasso network and the strongest branch by review evidence, with documented complex-case work and independent endorsements from a retired dentist and a healthcare administrator on hygiene and process. Central, English-speaking and well set up for visiting patients. Minor weaknesses are occasional admin and billing inconsistencies.
Authenticity
9/10Verified Old Quarter flagship on Chau Long, Truc Bach; decade-old network branch with named dentists, its own external review listings, and a balanced mix of glowing and genuinely critical reviews.
Treatment quality
9/10Strong complex-case evidence: implants, bridges, redone failed root canals and periodontal work, plus a retired French dentist praising rubber-dam use and composite quality. One wisdom-tooth case healed slowly.
Cleanliness
9/10A retired French dentist and a US healthcare administrator both audited and praised sterilisation, tool changing between patients and PPE. Spotless and modern; one review noted no privacy curtains.
Team
9/10Named dentists (Dr Emily, Dr Lynn, Dr Anna, Dr Linh, Dr Hoa, Dr Thang), multilingual, conservative with no upselling, and notably skilled with children and dental-phobic patients.
Price value
8/10Transparent pricing repeatedly praised against UK, Australia, Tokyo and Stockholm; minor dings include one billing error and one case where extra work was charged without prior confirmation.
Tourist suitability
9/10Central Truc Bach lakeside location walkable from Old Quarter hotels, English staff, same-day emergency fit-ins, free consults, email booking and multi-session planning around travel dates.
What comes up well
- Complex cases handled: implants, bridges, redone root canals, perio
- Hygiene and process praised by a retired dentist and a healthcare admin
- Central Truc Bach location, walkable from Old Quarter hotels
- 50 reviews analysed, average 4.9/5
Points to weigh
- One review reports extra work charged without prior confirmation
- Isolated mentions of billing error and no privacy curtains
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 357 reviews
From the moment I walked in, I was greeted with warm smiles and a friendly atmosphere from receptionist team. The staff was professional and knowledgeable, making me feel at ease during my visit. The dental care I received was top-notch, …
Reply from the clinic
Dear Hoài Minh Khanh Nguyễn Thank you for your wonderful review and for highly recommending our clinic. … More
I got my teeth cleaned here and couldn't find a better place. The staff are enthusiastic and the doctor is also dedicated. I've had Dr. Nhung do it for me many times so I always like her the most because she talks nicely and I don't feel any pain after the treatment. Overall, it's worth the money hehee!
Reply from the clinic
Hello, Picasso Dental Clinic, Ms. Dung Mai. Thank you very much for trusting and using our dental services and for your compliments to Dr. Nhung. I wish you good health and if you need our support in taking care of your dental services, please contact us!
I am very satisfied with the braces at the dental clinic. The doctor and staff are enthusiastic, thoughtful and provide clear information. The doctor is highly qualified so I feel very secure. All services in general are excellent, you can try it out and I guarantee you will not be disappointed.
Reply from the clinic
Hello, Picasso Dental Clinic, Ms. Thao. Thank you very much for your trust and use of our dental services. If you need any further information, please contact us.
I just had my teeth cleaned and whitened at the dentist. I feel satisfied, good service, the dentist gave me dedicated advice and did it smoothly, no pain at all.
Reply from the clinic
Dear Trang Thuy, Thank you for sharing your feedback on your experience at Picasso Dental Clinic. … More
It was my first time going to an orthodontic clinic, so I was quite nervous, but the staff were lovely and enthusiastic, so I felt very comfortable :) The clinic was very clean, the equipment was modern, and when I arrived, there were many …
Reply from the clinic
Hi Duong Nguyen, Thank you for sharing your experience at Picasso Dental. We are delighted to … More
I heard people recommending the dental service and its cost, and I was hesitant, but the toothache was too much and it was close to home, so I went to the dental clinic to have my wisdom tooth extracted. I was worried it would swell up for …
Reply from the clinic
Dear Phan Thi Uyen, Thank you for trusting and choosing Picasso Dental Clinic for your wisdom tooth … More
While traveling in Vietnam I had a problem with wisdom tooth and I had to get it removed. I’m very happy I found Picasso dental clinic, the staff is really nice and they are very professional, they have all the necessary equipment for …
Reply from the clinic
Thank you for taking the time to share your experience with Picasso Dental Clinic. We greatly appreciate your positive feedback and are delighted to hear that you had a successful and comfortable visit to our clinic. … More
Going to a new dentist is always fearful; doing so in a new country is far more so. My experience with Dr. Anna has been one of the absolute best in my long history as a dental patient. The equipment used is state of the art, and Dr. Anna …
Reply from the clinic
We are sincerely grateful for your kind words and for entrusting us with your dental care during your time in Vietnam. Your feedback and positive review mean a great deal to us, and we're delighted to hear about your exceptional experience … More
During travels my tooth fillings fell out, when I was in Hanoi. I found this dental clinic and got an appointment on the exact same day. The staff was very friendly. …
Reply from the clinic
Thank you so much for taking the time to share your experience with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience at Picasso Dental Clinic during your visit to Hanoi. … More
I had a great experience at Picasso! The skilled and caring dentists made my experience comfortable and painless, addressing all my concerns. The fun loving ladies at the reception are friendly and …
Reply from the clinic
Dear Mr. Bernhard Ager, Thank you so much for taking the time to share your fantastic experience at … More
From beginning to end the staff at Picasso were amazing. From initial contact overseas to the final product. They even paid for my cab because I forgot cash and delivered my mouth guard personally to the hotel after my treatment. Very …
Reply from the clinic
Dear Gareth Rattray, Thank you for your glowing review and for sharing your comprehensive experience … More
My journey started 3 years ago but was interrupted by covid. I had all upper jaw implants and 2 bottom jaw implants. The practice has been great in keeping in contact with me in Australia and I have had input and information by email …
Reply from the clinic
It's wonderful to hear about your positive experience with Picasso Dental, especially during the challenges posed by the COVID-19 pandemic. It's evident that you've received excellent care from the entire team, and the cleanliness, hygiene … More
Approached these guys via their website messaging from Australia prior my brief stay in Hanoi. They were prompt and accomodating in scheduling. Both my partner and I had various procedures via several dentists over a couple days in my …
Reply from the clinic
Dear Paul Janovskis, Thank you for taking the time to leave such a detailed review. We are delighted … More
This was the best dental experience I have ever had! Highly recommend. I have only had dental work done in Canada and New Zealand before this visit. In Canada, I never had to pay as I was covered through work. In NZ, I paid about 600 NZD …
Reply from the clinic
Dear Jasmeet Gill, Thank you for taking the time to leave such an extensive and thoughtful review. … More
A massive thank you to Dr Rosie and to the wonderful team at Picasso Dental for their constant support, guidance and excellent service over the past 2 years. Now, almost at the end of my braces treatment, I’ve never felt better about my …
Reply from the clinic
Thank you so much, Adam Po, for your kind words and for being a valued patient at Picasso Dental! … More
The entire experience was wonderful and painless. This clinic is extremely modern, and my dentist (Dr. Anna) and her staff were absolutely amazing! Everyone is highly trained, experienced, and professional. And the Customer Service staff …
Reply from the clinic
Thank you for your glowing review, M D Barbieri! We're delighted to hear that you had a wonderful and painless experience at Picasso Dental Clinic. Our modern facilities, highly trained dentists like Dr. Anna, and professional staff are … More
Good care, decent service, reasonable prices. I'll definitely visit again next time.
Reply from the clinic
Dear Tung Khang, Thank you for taking the time to write a review about Picasso Dental Clinic. We … More
Good service, reasonable prices, thank you to my girlfriend for the helpful advice.
Excellent customer service, speed of reply and quality of work. I am very happy with their service and would absolutely recommend them. I was in need of urgent dental treatment when I was in Vietnam on holiday and …
Reply from the clinic
Hi Laura, Thank you so much for taking the time to share your positive experience with our … More
My friend suddenly had a toothache while traveling. The medication at the pharmacy didn't relieve the pain, so we made a last-minute appointment here. The staff and doctor were incredibly kind and explained the treatment and fees very …
Reply from the clinic
Thank you for your comment! We are pleased to know that your friend had a good treatment experience at our clinic. We value the needs of every patient and strive to provide the best treatment advice and service. We hope your friend has now … More
I wish I could take this practice home with me! Dr. Anna studied in Germany and speaks perfect German, and the reception staff speak English and are very helpful in scheduling appointments. They took plenty of time to address my concerns, …
Reply from the clinic
Thank you for your kind review, Mara! We are delighted to hear that you were satisfied with our service and our practice. We are proud that our reception staff speaks English and that we were able to assist you quickly and easily with … More
The clinic is clean and has modern equipment. I had my 2 wisdom teeth extracted here. The doctor gave me detailed advice on the benefits and harms of wisdom teeth extraction, and also did a careful blood test for me. The friendly staff took …
I just finished my orthodontic treatment with Dr. Thao here. I'm very satisfied with the results after getting braces. The time I had to wear braces was even shorter than the doctor had predicted. :))))) …
The staff are friendly, attentive to customer needs, and highly experienced. The facilities are excellent.
Reply from the clinic
Dear Kieu Phan Trong, Thank you for sharing your review of your experience at Picasso Dental. We are … More
Want the same for your own teeth? Send a photo and we will come back with a written quote from Picasso Dental Clinic Hanoi (Old Quarter Branch).
Ask on WhatsApp