Patients
Reviews of Picasso Dental Clinic Hanoi (Old Quarter Branch).
Hanoi, Vietnam. 334 aggregated from Google, 23 submitted to SmileJet. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
8.9 out of 10
Overall score
The Old Quarter flagship of the Picasso network and the strongest branch by review evidence, with documented complex-case work and independent endorsements from a retired dentist and a healthcare administrator on hygiene and process. Central, English-speaking and well set up for visiting patients. Minor weaknesses are occasional admin and billing inconsistencies.
Authenticity
9/10Verified Old Quarter flagship on Chau Long, Truc Bach; decade-old network branch with named dentists, its own external review listings, and a balanced mix of glowing and genuinely critical reviews.
Treatment quality
9/10Strong complex-case evidence: implants, bridges, redone failed root canals and periodontal work, plus a retired French dentist praising rubber-dam use and composite quality. One wisdom-tooth case healed slowly.
Cleanliness
9/10A retired French dentist and a US healthcare administrator both audited and praised sterilisation, tool changing between patients and PPE. Spotless and modern; one review noted no privacy curtains.
Team
9/10Named dentists (Dr Emily, Dr Lynn, Dr Anna, Dr Linh, Dr Hoa, Dr Thang), multilingual, conservative with no upselling, and notably skilled with children and dental-phobic patients.
Price value
8/10Transparent pricing repeatedly praised against UK, Australia, Tokyo and Stockholm; minor dings include one billing error and one case where extra work was charged without prior confirmation.
Tourist suitability
9/10Central Truc Bach lakeside location walkable from Old Quarter hotels, English staff, same-day emergency fit-ins, free consults, email booking and multi-session planning around travel dates.
What comes up well
- Complex cases handled: implants, bridges, redone root canals, perio
- Hygiene and process praised by a retired dentist and a healthcare admin
- Central Truc Bach location, walkable from Old Quarter hotels
- 50 reviews analysed, average 4.9/5
Points to weigh
- One review reports extra work charged without prior confirmation
- Isolated mentions of billing error and no privacy curtains
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 357 reviews
Great clinic with great facilities! The service is top level, you are being taken care of from the door to the end of the treatment. Thanh took great care of me and so did the medical team. I lost my retainers and they gave me an emergency …
5-Star Self-Initiated Feedback I’ve compared several dental clinics for a night guard, and this one stood out …
Two 10 year front crowns and one less back tooth all done with a smile. I have been with Picasso Chau Long for many years, as an international traveller, but now based in New Zealand, they remain tops. Today for example after fitting the …
The team were extremely helpful in booking me a hygienist visit at very short notice whilst I'm travelling. The facilities are fantastic but the team is even better. The team are extremely friendly & welcoming, even taking the time to …
My favorite dentist office in the whole wide world, by a long shot. I mean that, I tell everyone any chance I get. 😍 The level of care they put into every e-mail and visit blows me away. …
THANK YOU for being the best dentists in the world!!! These people are AMAZING. Super sweet, nice and very affordable. I went for a …
Really straightforward and reliable experience. It was less than a week between first reaching out via WhatsApp, booking my initial check up, and then having my needed repair work completed. All staff including dentists, nurses, and …
Very quick, efficient dental works Monica was so lovely and friendly, translating what my dentist was telling me …
I wanted to give a special mention to the staff here. So friendly and helpful. I just had my wisdom tooth out here and Jason, the surgeon, was as kind as can be despite what is obviously a painful procedure. He did his best to make it less …
Picasso Dental Clinic has been providing my dental services for a few years now. From basic cleaning through to substantial, complicated work, they have always been very friendly and professional with good treatment outcomes. Treatment …
I love this dental clinic and highly recommend to anyone. I’m from New Zealand and was quite nervous about going to a foreign dentist. Picasso was excellent from the get go. Communication was so easy. Back at home, they told me I needed gum …
I have just completed the braces process at Picasso Dental Clinic and am really satisfied with the results and service here. …
Thành supports not only your ease of entry into the best dental care imaginable in Hanoi. Today he arranged to have my iPhone 12 Pro Max returned to me after it slipped out my pocket during a grab ride to the Picasso dental clinic. He is …
Awesome dentist! I was a bit worried going to the dentist in a foreign country but it was …
I've tried many different dental clinics, but Picasso Dental is truly the one that satisfies me the most. From the moment I walked in, I felt the professionalism and friendliness of the staff. The staff here are not only lovely but also …
Reply from the clinic
Picasso Dental Clinic thanks Ms. Ly Loan for trusting and choosing our dental services! If you need further information about dental services, please contact Picasso.
My visit to Picasso dental in Hanoi was amazing. I travelled from Sydney to Hanoi and began a course of treatment over two separate visits across a month. I had four crowns fitted, one large filling and the removal of an old and very large …
Very good staff and service Will definitely come back next time
Have just has full set of crowns, all the team so professional and happy to help with any thing, in the clinic and outside. We took the opportunity to holiday as a family from New Zealand, love Vietnam and its people , 5 stars not enough 😬😜 …
Reply from the clinic
Dear Mr. Ian. Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with our team and that you enjoyed your time in Vietnam. Your kind words mean a lot to us, and we’re grateful for your … More
I decided to combine relaxation and caring for my teeth)) and was very pleased! The doctors are careful and neat and speak excellent English, unlike me ahhahaha, Special thanks to the girl who coordinated the hospital and made an …
Reply from the clinic
Thank you for sharing your experience! We’re thrilled to hear that you were pleased with your visit and appreciated our combination of relaxation and dental care. Our team strives to provide careful and precise treatment while ensuring our … More
My experience with Picasso Dental Clinic in Chau Long, Hanoi was excellent from beginning to end. When first researching dental tourism abroad I sent an enquiry via email and to …
Reply from the clinic
Dear Ms. Susan, Thank you for sharing your detailed experience with Picasso Dental Clinic! We’re … More
I am so happy to discover Picasso Dental! Thanks to my school’s Spring fair, I met Monica and after years of not going to the dentist and haven’t had many good experiences, Picasso dental has restored my faith in dentistry! I am going back …
Reply from the clinic
Thank you for sharing your experience! We’re delighted that you discovered Picasso Dental through your school’s Spring fair. Providing gentle, hygienic care with state-of-the-art equipment is what we’re all about. We’re thrilled to hear … More
My visit to this clinic left me with nothing but positive impressions. The service is top-notch at an affordable price.
Reply from the clinic
Dear Ilya Barkhatov, Thank you for your review of our clinic. We are glad you had a positive … More
Appointment available at very short notice on the following day. Top-notch service, comprehensive explanations, and very sensitive and professional medical-technical execution. Good value for money. …
Reply from the clinic
Dear Esther Rüttimann, Thank you very much for your positive review of our practice. We are pleased … More
I had my wisdom tooth extracted here and it didn't hurt much. The price is more reasonable than some other places I've looked into, and the doctors are very enthusiastic.
Reply from the clinic
Hello Ms. Thai Cam, thank you for trusting and using the services at Picasso Dental Clinic. We always try to serve customers with the most comfortable and gentle experiences. If you need any further information, please contact us.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Picasso Dental Clinic Hanoi (Old Quarter Branch).
Ask on WhatsApp