Patients
Reviews of Metal Dental.
Da Nang, Vietnam. 189 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Metal Dental Da Nang has genuine equipment (CBCT, iTero 5D, Piezotome) and attracts NZ/AU tourists with competitive pricing, but an independent AHPRA-registered endodontist review based on the clinic's own published videos documented unnecessary tooth destruction, inadequate root canal procedures, and active infection control breaches. The review pool is 100% five-star with zero verified reviews and contains duplicate entries, raising manipulation concerns.
Authenticity
4/10Baseline 6: website+named doctors+equipment corroborated. -2 manipulation: 50/50 reviews are 5-star, 0 verified, 2 duplicate reviewers. Final 4.
Treatment quality
4/10Baseline 6: equipment present, diverse treatments. -2 documented failures: AHPRA endodontist found unnecessary crown prep on 4 patients, inadequate RCT. Final 4.
Cleanliness
4/10Baseline 6: modern facility, open bays. -2 verified: published video shows staff using phone mid-procedure with contaminated gloves, no aerosol isolation. Final 4.
Team
5/10Baseline 6: Dr. Tu named in multiple reviews, 5 doctors on website. -1 no published degrees or credentials verifiable. Final 5.
Price value
8/10Baseline 8: NZ/AU tourists repeatedly cite savings vs home country. 30% first-visit discount. 7 crowns+2 fillings under 1400 NZD. No published schedule.
Tourist suitability
6/10Baseline 7: English/WhatsApp/Zalo, Hai Chau central location, 5km airport, 7-day hours. -1 no post-treatment support mechanism for returning patients. Final 6.
What comes up well
- CBCT, iTero Element 5D, and Piezotome confirmed by reviews and website
- Central Da Nang location, 5km from airport, 7-day schedule
- English staff (Phuong named by multiple tourists), WhatsApp/Zalo contact
- Strong price advantage vs NZ/AU confirmed by multiple reviewer price examples
- 30% first-visit discount reduces entry cost for new overseas patients
Points to weigh
- 100% five-star pool with 0 verified reviews and duplicate reviewer names indicate manipulation
- AHPRA endodontist found unnecessary crown prep and infection control breaches in clinic's own videos
- No post-treatment support mechanism for patients returning to NZ/AU after complex work
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 189 reviews
Gentle and painless dental implant procedure; gentle porcelain veneer placement.
My partner and I had our teeth whitened by the team and they were very professional, overall great experience and lovely staff!
After much anxiety choosing a dentist and the best treatment plan I made it even harder for myself by choosing a non English speaking clinic, very much on the recommendation of other New Zealanders. After a thorough examination with state …
Cleanliness, beautiful, elegant and peaceful space, extremely enthusiastic and excellent staff.
I love how they welcome me even tho I didn’t make any appointments. I came for whitening the price was awesome I would definitely come back again they’re very friendly too 😊 …
6 months ago I came to support my gf with her teeth make over and left with a tooth implant. It was an easy process, now Im back to collect my tooth. I paid for everything on my first visit so there was no cost to me on my return. I'm happy with the service received. The team have brilliant smiles, are welcoming, and try to comms as best they can with the limited to no English. Please do your…
Read the rest of this review
research before you come and have all your questions ready to go. Try and comms via WhatsApp prior to your visit as this helps. Would I return, yes, but I would bring a personal translator with me so I know what Im agreeing to before I begin the process. Last minute advice, they guarantee the service they provide so definitely worthy of 5 Stars.
The team here are fantastic. All appointments were prompt and on time. Nothing was rushed. The facilities are very clean and decor modern. I would highly recommend their work and this experience apart from a wonderful time in Vietnam.
General clean done perfectly and quickly! Felt very good coming to this clinic.
I am very satisfied with the service of the dentists at the Dental Clinic and the service attitude of the staff is really lovely.
This is my experience with braces at the Metal Department. The doctor was gentle, painless, dedicated, and enthusiastic. This is what I have experienced in the past 2 years. Thank you very much to you and the department team.
Thank you Metal Dental for my new smile. The whole process has been extremely professional and seamless. They checked in each day to see how I was feeling and were extremely friendly. I highly recommend Metal Dental if you are looking to …
Very great experience and left a very happy customer, staff very friendly and recommend to others who are looking into any type of tooth work
What a wonderful place! Everything was professional from the very beginning. They took an oral X-ray, gave me a consultation, and told me exactly which teeth needed treatment. They also told me I had a wisdom tooth that needed to be removed …
Unbelievably amazing can not fault , been in pain for seven years and now all gone. The dentist and dental nurses have been so polite and helpful , clean clinic I …
An amazing place, where you are taken care of from the moment you walk in. The dentist(s) and their assistants want the best for you and ensure you that you walk out with a beautiful smile. Fully recommend Metal Dental.
Good service, the doctors here give enthusiastic advice and take good care of customers, and the teeth are painless.
Couldn't have asked for a better dentist to come and get dental work done, very good service and absolutely lovely people that make you feel more than at home, very gentle during the whole process including implants, highly recommend to …
Highly recommend this dental clinic, freat prices, professional and helpful hassle free services. Id come here every 6months if they werent so far away. Thanks so much Metal Dental🤗 …
Me and my partner both had a full scan, check up, deep hygiene clean and several fillings all on the same day and handled expertly! Highly recommend
I had a scan, x ray, and recommended treatments from this including hygiene cleaning. Went in at 9am for my appointment and was all done and wrapped up 2hrs later. All handled really well and good communication.
We searched for a clinic for a long time and found this one based on reviews and a recommendation from a Vietnamese friend. We're thrilled! They were quick and efficient, they took X-rays, then created a 3D model of my teeth, they fixed three of my teeth, and my boyfriend got a cleaning. We're very happy. 😍🫶🏼 …
Dental consultation is thorough and thoughtful, when doing teeth I feel no pain or discomfort
The doctor gave enthusiastic advice, the procedure was painless and everything was ok.
The consultants are enthusiastic and the customer care is dedicated. It's great here.
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