Patients
Reviews of Metal Dental.
Da Nang, Vietnam. 189 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Metal Dental Da Nang has genuine equipment (CBCT, iTero 5D, Piezotome) and attracts NZ/AU tourists with competitive pricing, but an independent AHPRA-registered endodontist review based on the clinic's own published videos documented unnecessary tooth destruction, inadequate root canal procedures, and active infection control breaches. The review pool is 100% five-star with zero verified reviews and contains duplicate entries, raising manipulation concerns.
Authenticity
4/10Baseline 6: website+named doctors+equipment corroborated. -2 manipulation: 50/50 reviews are 5-star, 0 verified, 2 duplicate reviewers. Final 4.
Treatment quality
4/10Baseline 6: equipment present, diverse treatments. -2 documented failures: AHPRA endodontist found unnecessary crown prep on 4 patients, inadequate RCT. Final 4.
Cleanliness
4/10Baseline 6: modern facility, open bays. -2 verified: published video shows staff using phone mid-procedure with contaminated gloves, no aerosol isolation. Final 4.
Team
5/10Baseline 6: Dr. Tu named in multiple reviews, 5 doctors on website. -1 no published degrees or credentials verifiable. Final 5.
Price value
8/10Baseline 8: NZ/AU tourists repeatedly cite savings vs home country. 30% first-visit discount. 7 crowns+2 fillings under 1400 NZD. No published schedule.
Tourist suitability
6/10Baseline 7: English/WhatsApp/Zalo, Hai Chau central location, 5km airport, 7-day hours. -1 no post-treatment support mechanism for returning patients. Final 6.
What comes up well
- CBCT, iTero Element 5D, and Piezotome confirmed by reviews and website
- Central Da Nang location, 5km from airport, 7-day schedule
- English staff (Phuong named by multiple tourists), WhatsApp/Zalo contact
- Strong price advantage vs NZ/AU confirmed by multiple reviewer price examples
- 30% first-visit discount reduces entry cost for new overseas patients
Points to weigh
- 100% five-star pool with 0 verified reviews and duplicate reviewer names indicate manipulation
- AHPRA endodontist found unnecessary crown prep and infection control breaches in clinic's own videos
- No post-treatment support mechanism for patients returning to NZ/AU after complex work
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 189 reviews
I came here to have my teeth filled, the doctor examined me attentively. I had 3 teeth filled, no pain at all, very ok 👍👍 …
Whitening is not painful, teeth are much whiter. Very satisfied.
Professional staff, enthusiastic and always friendly with customers. The doctor works gently and painlessly, everyone should come and experience it!
Clean dentistry, Dr. Tu gently pulled out wisdom teeth, no pain, 10 points
I have been to the dentist many times but I am very impressed with the examination and customer care service at this dental clinic. Everyone can rest assured.
Friendly, attentive, clean service. Dr. Quynh works gently and painlessly. Everyone should visit.
My wife and I travelled to Vietnam for some basic dental work, but ended up getting full cosmetic treatment here — 20 zirconia crowns each, plus a root canal and deep cleaning. It has now been about a week, and we are slowly adjusting, but …
Friendly and enthusiastic staff, professional dental examination and treatment, very good
Had a good clean, they took their time and they were very gentle! Highly recommend!
This place is top class. Friendly, efficient and thorough. Definitely recommend. Super super cost effective compared to getting the same work done in NZ. Worth the trip and more.
Travelled all the way from New Zealand after hearing good reviews from my friend. Got veneers done for only a fraction of the price that NZ would charge! Very good experience, would recommend.
Had a lovely experience with the Dr and team at My Metal Dental. I came from Australia and could not recommend the team highly enough . Shane Mitchell
Everything was done well the service was great, thank you
Amazing team and very welcoming. Both me and my partner loved it and now have pearly white teeth! 🙏🏽💜 …
I have visited from USA , would %100 recommend. The reception ladies are so kind and helpful not only with our services here but also helped us find places to eat. …
Very good service, the dentists were lovely and professional. I am very happy with the teeth whitening.
I had an implant and a night guard made. Dentists and staff are professional and friendly.
I had 13 crowns, one filling and one extraction for the cost of ONE crown in Australia - completed in three days. The process was so quick at Metal Dental. The equipment is way more advanced than Australia and the turnaround is crazy. I am …
Excellent service, got work done same day as consult. Would recommend for quality and affordability
Excellent care and precision. Quality and affordable dental treatment. Thank you, everyone
Metal braces is my wisest choice, the staff and doctors are enthusiastic and friendly, 10 points
10/10 - You must come here if you need a quality implant or teeth whitening - ✅🥳 …
After trying 2 other dentists here in Da nang, they have me what i wanted not what the others suggested. So happy with my decision, the whole entire staff here and the outcome. …
I have a huge fear to go to dentist, but it's a first clinic where I actually feel calm and safe. Doctors are really nice and professional, they treat you the best way possible, and the price is reasonable. Will do all my teeths in here, and really recommend the place
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