Patients
Reviews of Metal Dental.
Da Nang, Vietnam. 189 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.2 out of 10
Overall score
Metal Dental Da Nang has genuine equipment (CBCT, iTero 5D, Piezotome) and attracts NZ/AU tourists with competitive pricing, but an independent AHPRA-registered endodontist review based on the clinic's own published videos documented unnecessary tooth destruction, inadequate root canal procedures, and active infection control breaches. The review pool is 100% five-star with zero verified reviews and contains duplicate entries, raising manipulation concerns.
Authenticity
4/10Baseline 6: website+named doctors+equipment corroborated. -2 manipulation: 50/50 reviews are 5-star, 0 verified, 2 duplicate reviewers. Final 4.
Treatment quality
4/10Baseline 6: equipment present, diverse treatments. -2 documented failures: AHPRA endodontist found unnecessary crown prep on 4 patients, inadequate RCT. Final 4.
Cleanliness
4/10Baseline 6: modern facility, open bays. -2 verified: published video shows staff using phone mid-procedure with contaminated gloves, no aerosol isolation. Final 4.
Team
5/10Baseline 6: Dr. Tu named in multiple reviews, 5 doctors on website. -1 no published degrees or credentials verifiable. Final 5.
Price value
8/10Baseline 8: NZ/AU tourists repeatedly cite savings vs home country. 30% first-visit discount. 7 crowns+2 fillings under 1400 NZD. No published schedule.
Tourist suitability
6/10Baseline 7: English/WhatsApp/Zalo, Hai Chau central location, 5km airport, 7-day hours. -1 no post-treatment support mechanism for returning patients. Final 6.
What comes up well
- CBCT, iTero Element 5D, and Piezotome confirmed by reviews and website
- Central Da Nang location, 5km from airport, 7-day schedule
- English staff (Phuong named by multiple tourists), WhatsApp/Zalo contact
- Strong price advantage vs NZ/AU confirmed by multiple reviewer price examples
- 30% first-visit discount reduces entry cost for new overseas patients
Points to weigh
- 100% five-star pool with 0 verified reviews and duplicate reviewer names indicate manipulation
- AHPRA endodontist found unnecessary crown prep and infection control breaches in clinic's own videos
- No post-treatment support mechanism for patients returning to NZ/AU after complex work
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 189 reviews
So extremely happy with the service here!!! From the start, we felt very impressed with the space and the technology. The receptionist was very welcoming and could speak English.I had scans, clean and prep for veneers and crowns down within …
They were quick to look after you and did a great job of replacing missing teeth and crowns. I got 7 crowns and two fillings all for under 1400 NZD. A real good deal
The dentist is gentle, the facilities are modern and clean, very satisfied
The staff were enthusiastic and friendly, and the dentist extracted the tooth painlessly.
The doctor performed the procedure gently, without pain, which was excellent.
After two years of orthodontic treatment here, I finally got my braces removed today. My teeth were initially misaligned, but now my bite is correct and I'm no longer misaligned. Overall, I'm more satisfied than I expected, and the team of …
The dental clinic is clean, the staff are attentive, and the teeth cleaning is very gentle.
Just GREAT! I would gladly send Slovak dentists to this clinic to learn how to treat a patient and how to have an equipped office. The clinic has top-notch equipment (I have never seen anything like it). The doctor's approach - …
Good experience- friendly and helpful and ensured I was comfortable all the way through my procedure
Phuong has been wonderful and attentive everytime we walk in the door and her English is great. The staff are all very amazing and the dentist and the assistants did great dental work for my husband. The technology they use is state of the …
Best experience ever! Thank you to the entire team ❤️
Absolutely amazing!! So happy, staff are wonderful and so much cheaper than anywhere else.
Got root canal and crowns done here. Looks and feels great. Everyone was great and professional. Would recommend and come back.
The doctor did it gently, it wasn't painful, and the results were good.
I had braces at this dental clinic for two and a half years, and the doctors here are incredibly dedicated and caring. It's great! If you have the chance, you should definitely try it out.
Had treatment completed at the clinic that included veneers. I cannot rate highly enough. Cleanliness, staff and work completed was excellent.
Had dental treatment done at this clinic - all perfect! Great work and very efficient
Amazing Dentist 🦷! I had fillings, root canal and 20 crowns done over 3 visits! Everyone was very …
This was my first time getting my teeth cleaned, and I was very satisfied. The dentist was gentle and thorough, not at all uncomfortable. The clinic was clean, and the staff were professional. I will recommend this place to my friends.
The doctor did a good job, it wasn't painful, and the staff were friendly and lovely.
I had my veneers done here and it was very gentle. The bonding process was quick and easy, and the dentist was very dedicated. Dr. Tú did a very gentle job, saving me time compared to braces. Everyone should consider their veneer bonding service for gaps between teeth.
I wore braces for two years, the doctor took very good care of me, and now I've had them removed.
Reply from the clinic
Thank you for trusting and choosing METAL COSMETIC DENTISTRY services.
We had teeth cleaning & fillings done with Metal Dental, the staff were very friendly & informative. Communication from booking was very professional. We highly recommend.
Came all the way from Australia and was well worth it! The staff were amazing & made sure I was comfortable! Definitely coming back.
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