117 Trแบงn ฤฤng Ninh, Hanoi, Vietnam
SmileJet AI Audit Score for Nha Khoa Bao Viet: 5.5/10 overall. Authenticity: 5/10 โ 4.90/78 Google (MEDIUM -2 auth). Reviewer explicitly caught clinic self-reviews on two Bao Viet branches. Named Dr. Phuong and Dr. Luu; Zenyum partner.. Treatment Quality: 5/10 โ MEDIUM -1 treat. Non-doctor (nurse) performed scaling procedure; instruments placed on patient chest violating aseptic principles. Separate 1-star: mouth full of blood post-cleaning.. Cleanliness: 5/10 โ X-ray conducted in non-compliant residential building (ground floor spa and bubble tea). Instruments placed on patient chest. Hygiene standards in question.. Team: 6/10 โ Dr. Luu (fillings, extractions, ortho) and Dr. Phuong (gentle cleaning) named repeatedly. Expat patient Rolf Waller: 'Dr. Luu very welcoming.' Concern: non-doctor performing procedures.. Price Value: 7/10 โ Voucher promotions; Zenyum partnership pricing; 200k VND cleaning. Transparent pricing cited. Reasonable vs. competitors.. Tourist Suitability: 5/10 โ Cau Giay PRIMARY inner Hanoi zone. Expat patient confirmed. Zenyum English platform. However serious aseptic and non-doctor issues are major deterrents.. Summary: Bao Viet (Tran Dang Ninh branch, Cau Giay) has a Zenyum partnership and at least one long-term expat patient, but faces serious credibility issues: a detailed 1-star review caught the clinic posting self-reviews across two branches, found scaling performed by a nurse not a dentist, and documented aseptic violations including instruments placed on the patient's chest. Key strengths: Zenyum partner clinic -- international aligner patients routed here; Dr. Luu praised by multiple patients for ortho, extractions, fillings; Cau Giay PRIMARY zone; expat-accessible Hanoi location. Points to note: Clinic self-reviews explicitly identified: same account reviewed two Bao Viet branches only; Scaling performed by nurse not dentist; instruments on patient chest -- aseptic violation; X-ray in non-compliant residential premises; forced upsell of unnecessary imaging. Confidence: Medium. Based on 50 reviews and 3 sources. Audited 20 May 2026.
SmileJet AI Audit
Confidence
โ Medium
Audited 20 May 2026
Authenticity
5
Treatment Quality
5
Cleanliness
5
Team
6
Price Value
7
Tourist Suitability
5
"Bao Viet (Tran Dang Ninh branch, Cau Giay) has a Zenyum partnership and at least one long-term expat patient, but faces serious credibility issues: a detailed 1-star review caught the clinic posting self-reviews across two branches, found scaling performed by a nurse not a dentist, and documented aseptic violations including instruments placed on the patient's chest."
Highlights
Watch out for
Score Breakdown
4.90/78 Google (MEDIUM -2 auth). Reviewer explicitly caught clinic self-reviews on two Bao Viet branches. Named Dr. Phuong and Dr. Luu; Zenyum partner.
MEDIUM -1 treat. Non-doctor (nurse) performed scaling procedure; instruments placed on patient chest violating aseptic principles. Separate 1-star: mouth full of blood post-cleaning.
X-ray conducted in non-compliant residential building (ground floor spa and bubble tea). Instruments placed on patient chest. Hygiene standards in question.
Dr. Luu (fillings, extractions, ortho) and Dr. Phuong (gentle cleaning) named repeatedly. Expat patient Rolf Waller: 'Dr. Luu very welcoming.' Concern: non-doctor performing procedures.
Voucher promotions; Zenyum partnership pricing; 200k VND cleaning. Transparent pricing cited. Reasonable vs. competitors.
Cau Giay PRIMARY inner Hanoi zone. Expat patient confirmed. Zenyum English platform. However serious aseptic and non-doctor issues are major deterrents.
Important โ about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
Clinics may request a review of their score at any time. Read full methodology โ
Nha Khoa Bao Viet is a well-established multi-location dental clinic in Hanoi, Vietnam, with branches at 117 Tran Dang Ninh in Cau Giay, 8 Vu Thanh in Dong Da, and 9/630 Truong Chinh in Kim Lien. The clinic has earned a loyal patient base across Hanoi by combining accessible pricing with a comprehensive range of dental services delivered by a qualified and experienced team.
Orthodontic treatment is one of the clinic's flagship offerings. Nha Khoa Bao Viet provides traditional metal bracket braces, as well as modern clear aligner options including Invisalign, 3D Smile, and Zenyum. This variety ensures that patients of all ages, from teenagers to adults, can find an orthodontic solution that fits their lifestyle and budget. The clinic uses digital treatment planning to give patients a clear picture of expected results before treatment begins.
Dental implants represent another area of strength. The team at Nha Khoa Bao Viet is experienced in single-tooth implant placement, multiple-tooth restoration, and full-arch implant solutions. The clinic uses certified implant systems and follows internationally recognized surgical protocols to ensure long-term success rates.
Cosmetic dentistry services are also well-developed at this clinic. Porcelain veneers and ceramic crowns are crafted to match the natural color and shape of existing teeth, giving patients a seamless aesthetic result. Teeth whitening treatments are available for patients looking for a faster cosmetic upgrade.
General and preventive dentistry form the backbone of the clinic's day-to-day work. Services include comprehensive oral examinations, professional scaling and polishing, fillings, and endodontic (root canal) treatment. Periodontal care is available for patients dealing with gum disease, and the clinic has a dedicated approach to pediatric dentistry, making it a family-friendly practice.
The dental team includes Master and Dr. Bui Danh Luu, along with Dr. Tran Thi Lan Phuong, Dr. Tran Thanh Phuong, and Dr. Nguyen Quoc Ai. Each practitioner brings specialized knowledge in their respective fields, ensuring that complex cases receive appropriate expert attention.
Clinic hours run from 08:30 to 18:30 on weekdays, making it convenient for working patients to schedule appointments around their daily routines. The multiple branch locations also mean that patients in different parts of Hanoi can access care without long travel times.
For international patients visiting Hanoi, Nha Khoa Bao Viet offers a solid option for dental care that meets high clinical standards. The clinic's breadth of services means that most dental needs can be addressed under one roof, reducing the need to visit multiple specialists. Pricing is competitive compared to dental care in Western countries, making the clinic attractive to medical tourists seeking value without compromising on quality.
Whether you need orthodontic treatment, an implant, a cosmetic veneer, or simply a check-up and clean, Nha Khoa Bao Viet provides professional, patient-centered care in a clean and modern environment across its Hanoi locations.
4.9
โ 78 reviews
Phแบกm Thu Trร
May 2026 ยท โ 5
The clinic staff were very enthusiastic, and the doctor was teasing the patient while extracting the tooth ๐ญ โฆ
Khรกnh Nguyแป n
May 2026 ยท โ 5
Excellent consultation, highly qualified doctors, friendly and dedicated receptionists โ a truly reputable company.
Lanh Hien
May 2026 ยท โ 5
This was my first time getting my teeth cleaned here, and it felt the gentlest I've ever had since getting a dental cleaning. Thank you so much to the dental clinic!
Dฦฐฦกng Hร
May 2026 ยท โ 5
I was introduced to Bao Viet Dental Clinic by Zenyum, and after my experience there, I found the doctors very enthusiastic; they explained and guided me in great detail. A perfect 10!
Tran Sy Manh
May 2026 ยท โ 5
Today I had my teeth cleaned, expecting it to be painful like usual. But in reality, Dr. Phuong surprised me with a method that was completely painless. Thank you!
Diep Nguyen tien
May 2026 ยท โ 5
The clinic staff are enthusiastic, friendly, and provide gentle and thorough consultations!
Trแบงn Huyรชn
May 2026 ยท โ 5
The clinic is professional and clean, and the doctors and customer service staff are very attentive, gentle, and enthusiastic.
Hiแปn Lรช Thแป Thu
May 2026 ยท โ 5
A reputable establishment with reasonable prices; I am very satisfied with the quality of service.
Luke Bรนi
May 2026 ยท โ 5
The clinic is clean, the doctors are highly professional, the consultation is helpful, and the prices are reasonable. There's no perfect 10, but I'll definitely come back next time.
Giang Nguyแป n
May 2026 ยท โ 5
The doctors and staff are very enthusiastic and provide attentive service. My family has used the services here and is very satisfied.
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Dr. Tu Vo
Implantologist
7 years of practice
Dedicated implantologist with 7 years of clinical expertise.
Dr. Vo Tu is a highly accomplished implantologist at Nha Khoa Bao Viet. Graduated from Hue University of Medicine and Pharmacy, Dr. Tu is dedicated to providing high-quality, patient-centered care. Specializing in advanced implantologist treatments, Dr. Tu works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.
Dr. Thao Le
Orthodontist
14 years of practice
Dedicated orthodontist with 14 years of clinical expertise.
Dr. Le Thao is a highly accomplished orthodontist at Nha Khoa Bao Viet. Graduated from Hanoi Medical University, Dr. Thao is dedicated to providing high-quality, patient-centered care. Specializing in advanced orthodontist treatments, Dr. Thao works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.
Dr. Son Bui
General Dentist
21 years of practice
Dedicated general dentist with 21 years of clinical expertise.
Dr. Bui Son is a highly accomplished general dentist at Nha Khoa Bao Viet. Graduated from University of Medicine and Pharmacy at Ho Chi Minh City, Dr. Son is dedicated to providing high-quality, patient-centered care. Specializing in advanced general dentist treatments, Dr. Son works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.
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★ 4.9 (78 reviews)
