Patients
Reviews of Navelle Clinic.
Batam, Indonesia. 112 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Navelle Clinic is primarily a beauty and aesthetic clinic with dental services as a secondary offering. While named dentists Dr. Hendry and Dr. Tika receive positive feedback for extractions and fillings, the clinic's core identity and most of its reviews are non-dental. Dental tourists seeking a dedicated dental clinic should look elsewhere in Batam.
Authenticity
6/10All-5-star pattern across 50 reviews. Mix of aesthetic and dental reviewers adds some variety but the primary listing is a beauty clinic, not a dental clinic. No verifiable website.
Treatment quality
6/10Dental services (extraction, fillings, orthodontics) confirmed in minority of reviews under Dr. Hendry and Dr. Tika. Majority of reviews cover facial, skin, and cosmetic treatments unrelated to dentistry.
Cleanliness
8/10Clinic consistently described as clean and comfortable across both dental and beauty service reviews. Cozy, fragrant atmosphere noted by multiple reviewers.
Team
6/10Dr. Hendry/Hendri named in multiple dental reviews; Dr. Tika mentioned for dental care; Dr. Selly for aesthetics. Three named doctors is positive but dental specialist credentials unverified.
Price value
7/10Prices described as good value by multiple reviewers. No specific dental price comparisons provided. Promosi (promotions) requested by regular customers suggesting competitive pricing.
Tourist suitability
3/10Primarily an aesthetic and beauty clinic. Dental is a secondary service. No Singapore-facing orientation, no dedicated dental tourism services, website inaccessible. Not suitable as a dental tourism destination.
What comes up well
- Dr. Hendry praised across multiple reviews for friendly dental care
- Orthodontic treatment (braces checkups) available on-site
- Consistently described as clean and comfortable environment
- Long-term repeat customers spanning 3-10 years
- Child-friendly dentist: fillings performed for 6-year-old
Points to weigh
- Primarily a beauty/aesthetic clinic - dental is a secondary service not reflected in listing
- All 50 sampled reviews are 5-star with no critical feedback across any service category
- Website returns 403 - no way to verify dental service scope or pricing pre-visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 112 reviews
My first time at Navelle with Dr. Hendry. He was very friendly and meticulous in examining my skin. The service here was also excellent and comfortable. Thank you, Dr. Hendry and the nurse.
Reply from the clinic
Hi Keni, Thank you for entrusting your care to Navelle Clinic. We're happy to hear you enjoyed our service. If you're interested in reposting … More
Navelle, a place for beauty and health with modern equipment
Reply from the clinic
Hi Desy, Thank you for entrusting your care to Navelle Clinic. Wow, thank you so much for the positive review! It's been a pleasure to provide you with the best. We look forward to your next visit.
On Saturday, April 11th, I visited and underwent a series of treatments to address my acne. The place was clean, the service excellent, and the doctor and nurses were understanding.
Reply from the clinic
Thank you so much for your review and trust in Navelle, Khoiro Sita. We are very grateful to have been able to provide you with such satisfying … More
The place is comfortable and clean, the staff is friendly and professional. The results are satisfying!! Will definitely be back. Highly recommended!
Reply from the clinic
Thank you so much for your review and trust in Navelle, Lisa. We are very grateful to have been able to provide you with such satisfying … More
I came here for dental treatment. The doctors, nurses, and staff were very friendly and professional.
Reply from the clinic
Thank you so much for your review and trust in Navelle, Mr. Hengky. We are very grateful to have been able to provide you with satisfactory dental … More
Very comfortable clinic, I went to the dentist yesterday, my dental problem was handled very carefully and comfortably by the doctor❤️
Reply from the clinic
Thank you so much for your review and trust in Navelle, Dewi Krisna. We are very grateful to have been able to provide you with satisfactory dental … More
The clinic is cozy and the doctor is friendly and very kind, and it makes you glow. Basically, you have to come here, you won't be disappointed.
Reply from the clinic
Hi Mini Moms Thank you for your rating. We hope it inspires us to provide even better service and continue to do so. … More
The clinic is comfortable. The doctor and his assistant are friendly.
Reply from the clinic
Hi Liyana Thank you for your rating. We hope it will inspire us to provide even better service and continue to do so. … More
The service provided by the doctor and staff is very satisfying 👏🏼 …
Reply from the clinic
Hi Sammy. Thank you for your rating. We hope it will inspire us to provide even better service and continue to do so. … More
The place is a hidden gem, the interior is luxurious, the treatment is friendly and the doctor is also clean ❤️ first time for someone from out of town to hunt for an Aesthetic clinic 😁 …
Reply from the clinic
Hi Desita Thank you for your rating. We hope it will inspire us to provide even better service and continue to do so. … More
Good service, friendly doctors and nurses, detailed work, careful explanations OK
Reply from the clinic
Hi, sis. Thank you for your rating. We hope it will inspire us to provide even better service and continue to do so. … More
One of the Best place for your tooth care. Good service and the place is comfortable. Drg Tika best!!!!!
Reply from the clinic
Hi Vincent. Thank you for your rating. We hope it inspires us to provide even better service and continue to do so. … More
The doctor is very friendly and handsome, the results of the treatment are satisfactory, thank you Dr. Hendry🫶🏻 …
Reply from the clinic
Hi Anindya Thank you for your rating. We hope it inspires us to provide even better service and continue to do so. … More
The treatment here was very satisfying. From the first registration, the service was fast and very helpful. Doctor Selly was incredibly professional and explained everything in detail. Every product they used was explained in great detail …
Reply from the clinic
Hi Dear Yasinta Thank you for your rating. We hope it will inspire us to provide even better service and continue to do so. … More
The service is okay. I've been a regular customer at Navelle for more than ten years. So far so good..best service
Reply from the clinic
Hi, Lightning Child. Thank you for your review. We hope this will inspire us to provide even better service. … More
Nice place like home, very clean, good and trustworthy doctor Hendry, explanations are very easy to understand...
Reply from the clinic
Thank you for your review, Lilis. We pride ourselves on providing a comfortable and clean environment, as well as reliable medical services with easy-to-understand explanations. Your satisfaction is our priority. See you at your next treatment. 😊
A clean, comfortable place like your own home, Dr. Hendry is great...🤩🤩🤩 …
Reply from the clinic
Thank you for your feedback, Nikita. We are very pleased to hear that the cleanliness and comfort of our facilities met your expectations, and that Dr. Hendry's service was a positive experience. We look forward to your next visit. 🤩
The service was very satisfying! From the moment I walked in, the staff were friendly and responsive. The place was clean, fragrant, and very comfortable. I had a facial + brightening treatment, and the results were immediately smoother and …
Reply from the clinic
Thank you, Naysila. We hope today's treatment is suitable for young skin like yours and can maintain your beautiful skin. See you at your check-up in two weeks. We wish you success and continued beauty.
I've been here 5 times. From going alone to accompanying my little brother for dental work. The place is clean, comfortable, and the doctor is very thorough and honest. Highly recommended. Trust me.
Reply from the clinic
Wow, thank you so much, Sis Syssy, for coming five times and even accompanying my little sister! It's so great to hear that you feel comfortable with our place and service. Your comments and recommendations really make us excited. We look forward to seeing you again, Sis! 🙏😊
I was very satisfied with my experience here! The staff was professional and the place was very clean. The doctor was skilled, explained everything clearly and politely, making me feel comfortable during the treatment. The results were very satisfying, and the prices were affordable. I highly recommend this clinic!
Reply from the clinic
Thank you so much for sharing your wonderful experience, Ciwen! We're so happy to hear that our team's service, the cleanliness of the clinic, and the doctor's … More
A regular at Navelle I always trust my facial treatments here, with excellent care from Dr. Hendry and the patient therapist, Ms. Endang 💕 …
Reply from the clinic
Thank you so much for trusting Mei Yi Chen to be a regular at Navelle! 💕 We're so happy to hear that you're satisfied with the facial treatment and the service from Dr. Hendry and the meticulous Ms. Endang. We will continue to strive to provide the best for you. See you at the next treatment! 😊✨
So far, I think this is a good clinic. They offer complete dental and facial treatments, and the doctors and nurses are friendly. The waiting room is also comfortable. 👍👍👍 …
Reply from the clinic
Thank you so much for your review, Corry! 😊 We're so happy to hear that you enjoyed the service from our doctors and nurses, as well as our clinic facilities. We look forward to seeing you again for your dental or facial treatments! 🦷💖
Doctor Hendry is patient and kind, he explains things clearly.
Reply from the clinic
Thank you so much for your review, Mutiara! 😊 It's great to hear that you're satisfied with Dr. Hendry's patience and thoroughness. We look forward to seeing you again! 🦷✨
Navelle. The place is comfortable. The treatment is good. Do you want to go to ortho or beauty. Thanks.
Reply from the clinic
Hello ce Susan, it's great to be able to meet cece often at the clinic, there are many experiences and stories that cece shared during the treatment, so that we don't feel that the treatment time has passed so quickly … More
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