Patients
Reviews of Navelle Clinic.
Batam, Indonesia. 112 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Navelle Clinic is primarily a beauty and aesthetic clinic with dental services as a secondary offering. While named dentists Dr. Hendry and Dr. Tika receive positive feedback for extractions and fillings, the clinic's core identity and most of its reviews are non-dental. Dental tourists seeking a dedicated dental clinic should look elsewhere in Batam.
Authenticity
6/10All-5-star pattern across 50 reviews. Mix of aesthetic and dental reviewers adds some variety but the primary listing is a beauty clinic, not a dental clinic. No verifiable website.
Treatment quality
6/10Dental services (extraction, fillings, orthodontics) confirmed in minority of reviews under Dr. Hendry and Dr. Tika. Majority of reviews cover facial, skin, and cosmetic treatments unrelated to dentistry.
Cleanliness
8/10Clinic consistently described as clean and comfortable across both dental and beauty service reviews. Cozy, fragrant atmosphere noted by multiple reviewers.
Team
6/10Dr. Hendry/Hendri named in multiple dental reviews; Dr. Tika mentioned for dental care; Dr. Selly for aesthetics. Three named doctors is positive but dental specialist credentials unverified.
Price value
7/10Prices described as good value by multiple reviewers. No specific dental price comparisons provided. Promosi (promotions) requested by regular customers suggesting competitive pricing.
Tourist suitability
3/10Primarily an aesthetic and beauty clinic. Dental is a secondary service. No Singapore-facing orientation, no dedicated dental tourism services, website inaccessible. Not suitable as a dental tourism destination.
What comes up well
- Dr. Hendry praised across multiple reviews for friendly dental care
- Orthodontic treatment (braces checkups) available on-site
- Consistently described as clean and comfortable environment
- Long-term repeat customers spanning 3-10 years
- Child-friendly dentist: fillings performed for 6-year-old
Points to weigh
- Primarily a beauty/aesthetic clinic - dental is a secondary service not reflected in listing
- All 50 sampled reviews are 5-star with no critical feedback across any service category
- Website returns 403 - no way to verify dental service scope or pricing pre-visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 112 reviews
this one gonna be my fav clinic for beauty, best service with the best receptionist, love navel, sering sering adain promo yaa
Reply from the clinic
Response from the owner Edited a year agoHi sis, We thank you for your loyalty and kind words. It's customers like Big Brother who inspire us to maintain the highest standards. We are committed to providing exceptional products and experiences, and we are excited to continue serving you for many years to come.
The service is good. The receptionist and cashier are champions. Very helpful. Love Navelle
Reply from the clinic
Hello, Sis Lilik. Thank you for your 5-star rating Hope you are always healthy, Sis, we have various treatments that you must try, such as botox, laser, thread and others, … More
The receptionist and cashier were very friendly. The doctor was also the best and humble. ❤️❤️❤️❤️❤️
Reply from the clinic
Response from the owner Edited a year agoThank you for sharing your positive experience, Feby. Our team is committed to going the extra mile for our customers, and we're delighted to hear that the treatment at Navelle Clinic made a difference for Feby. … More
Satisfied with the treatment here, the doctor's hands are meticulous & he can answer all the client's questions🥰 …
Reply from the clinic
Hi Bintang, thank you for your review. We're glad you were satisfied with our service. We look forward to seeing you again. … More
The doctor is friendly, kind and the place is very comfortable
Reply from the clinic
Thank you, Adek, for your review, it gives us the motivation to continue innovating to provide the best and most affordable services for all patients in Batam City. Happy day, Adek!!
The place is nice, everyone there is friendly, all the equipment is new, the doctor gave clear advice regarding the condition of the face.
Reply from the clinic
Thank you, Zhang. We hope our service will continue to impress you, and we will continue to innovate to provide the best and most affordable service for all customers and all skin and body problems. Our doctors and therapists will continue to develop their knowledge to produce the best treatments. Have a good day, sis.
The doctor is very friendly, the therapists are also very nice, all the service is great. There are lots of promotions too, love Navelle
Reply from the clinic
Love you too, Sis Eva, all because we love all our customers so we continue to learn and develop ourselves starting from doctors and all therapists to continue to be at the forefront in the field of aesthetics and antiaging, our doctor is … More
Navelle Clinic is a nice, comfortable place. Doctor Hendry is a nice, friendly person. The treatment is good and he is experienced. 😘😘🥰🥰 …
Reply from the clinic
Thank you for entrusting your treatment to Navelle. We have lots of promotions this August. If you have time, you can come directly to the clinic or make a reservation with the admin.
Navelle clinic is really good, the staff and doctors are okay, kind and clean
Reply from the clinic
hello sis, thank you for your review, how are you? we are having lots of promos this August, starting from facials, botox, skinboosters and others, sis, if you are interested or want to know more, you can go directly to the clinic or make a reservation at 081928526852 thank you sis
Thank you, Dr., the clinic is great. The service is also great.
The doctor is good, friendly, not arrogant, the best👍👍 …
Dr. Hendry is very friendly, thorough during treatment, and very good at explaining things to his patients. The nurses are also very friendly and kind. The clinic is very comfortable and clean.
The place is comfortable, the doctor is the best🤍 The treatment is really good🥰🙏 Keep up the good work, Navelle Clinic Makes women beautiful and confident😁😍 …
Reply from the clinic
Hi Siti, Thank you for entrusting your care to Navelle Clinic. We hope we can continue to help you with your facial skin care. Have a great day!
Best clinic ever, the kind doctor and suster, especially doctor selly and Suster Roselin, also ms jully
Reply from the clinic
Hi Jolyn, Thank you for entrusting your care to Navelle Clinic. We look forward to your return visit in your free time, bringing your signature smile to every treatment. Enjoy your beautiful activities, sis.
I really like this clinic,,, it's clean, comfortable, and the service is also good... Thank you very much to the doctor and the beautiful nurses 😘😘 …
Reply from the clinic
Hi Maya, Thank you for entrusting your care to Navelle Clinic. We were delighted to welcome you during your treatment. You're friendly and have … More
Treatment with Dr. Hendry yielded excellent results. His treatment was very beneficial. Thank you, Doc.
Reply from the clinic
Hi Lili, Thank you for entrusting your care to Navelle Clinic. We're happy to hear that you're satisfied with the results of your treatment at … More
Comfortable place, good service, friendly staff too.. I recommend coming back again next time😊 …
Reply from the clinic
Hi Avrilana, Thank you for entrusting your care to Navelle Clinic. We're glad you had a good experience and look forward to seeing you again soon.
First experience..consul at Navelle.. Alhamdulillah, very satisfied..met a very humble doctor..clear in the process from the beginning until I understood, accompanied by a friendly nurse..tq Navelle..hopefully continue here..
Reply from the clinic
Hi Ami Dewarara, Thank you for entrusting your care to Navelle Clinic. I hope your review further inspires us to maintain our excellent work and innovate.
Treatment with Dr. Hendry was very comfortable and polite, understanding which treatment was suitable for the patient. Thank you, Doc. I'll come here again next time.
Reply from the clinic
Hi Bonda Salwahanum, Thank you for entrusting your care to Navelle Clinic. See you when you come for your thread checkup. Stay healthy.
It turns out it's not as painful as I imagined and the process is fast, Doctor Sally is friendly and very open. We'll wait for the results in 2 weeks, cheek thread lift and botox
Reply from the clinic
Hi Poppy Julia, Thank you for entrusting your treatments to Clinic Navelle since 2017. We've chosen the best for you for satisfying results with Thread Lifting & Botox. We look forward to seeing you during your checkup.
I am very satisfied during the treatment with Dr. Hendrik. He is friendly and kind. There are lots of promotions too 👍👍 …
Reply from the clinic
Hi Luna, Thank you for entrusting your care to Navelle Clinic. We are delighted that our service is satisfactory and meets your expectations. We sincerely hope you can … More
Dr. Selly is the best, the service is friendly and very comfortable, and the results are really satisfying.
Reply from the clinic
Hi Desi Septiarini, Thank you for entrusting your nose thread and brightening infusion treatment to Navelle Clinic. We're so happy to see that you're satisfied with our service. Have a beautiful day!
Very satisfied with the results of my dental crown, very satisfied, the doctor is beautiful and friendly, recommended 👍 …
Reply from the clinic
Hi Dina Xu, Thank you for entrusting your dental care to Navelle Dental Aesthetic Clinic. Wow, it's great to be on your recommended list. We hope to welcome you back soon. Wow, that's great to see you.
The best dental care, I am very satisfied after installing braces on my navel, the doctor's work was thorough and painless.👍🏻 …
Reply from the clinic
Hi Septi San, Thank you for entrusting your dental care to Navelle Dental Aesthetic Clinic. We look forward to seeing you during your checkup. Stay healthy.
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