Patients
Reviews of Navelle Clinic.
Batam, Indonesia. 112 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Navelle Clinic is primarily a beauty and aesthetic clinic with dental services as a secondary offering. While named dentists Dr. Hendry and Dr. Tika receive positive feedback for extractions and fillings, the clinic's core identity and most of its reviews are non-dental. Dental tourists seeking a dedicated dental clinic should look elsewhere in Batam.
Authenticity
6/10All-5-star pattern across 50 reviews. Mix of aesthetic and dental reviewers adds some variety but the primary listing is a beauty clinic, not a dental clinic. No verifiable website.
Treatment quality
6/10Dental services (extraction, fillings, orthodontics) confirmed in minority of reviews under Dr. Hendry and Dr. Tika. Majority of reviews cover facial, skin, and cosmetic treatments unrelated to dentistry.
Cleanliness
8/10Clinic consistently described as clean and comfortable across both dental and beauty service reviews. Cozy, fragrant atmosphere noted by multiple reviewers.
Team
6/10Dr. Hendry/Hendri named in multiple dental reviews; Dr. Tika mentioned for dental care; Dr. Selly for aesthetics. Three named doctors is positive but dental specialist credentials unverified.
Price value
7/10Prices described as good value by multiple reviewers. No specific dental price comparisons provided. Promosi (promotions) requested by regular customers suggesting competitive pricing.
Tourist suitability
3/10Primarily an aesthetic and beauty clinic. Dental is a secondary service. No Singapore-facing orientation, no dedicated dental tourism services, website inaccessible. Not suitable as a dental tourism destination.
What comes up well
- Dr. Hendry praised across multiple reviews for friendly dental care
- Orthodontic treatment (braces checkups) available on-site
- Consistently described as clean and comfortable environment
- Long-term repeat customers spanning 3-10 years
- Child-friendly dentist: fillings performed for 6-year-old
Points to weigh
- Primarily a beauty/aesthetic clinic - dental is a secondary service not reflected in listing
- All 50 sampled reviews are 5-star with no critical feedback across any service category
- Website returns 403 - no way to verify dental service scope or pricing pre-visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 112 reviews
It’s my first time here, and everyone is so nice and generous! They explained everything clearly about the service, and the doctor is also super kind and friendly
Reply from the clinic
Thank you so much for your kind words Ms. Athena! 😊 We’re thrilled to hear that your first visit was a pleasant experience and that our team and doctor made you feel comfortable. We look forward to welcoming you again! ✨ …
Very cozy for a beauty clinic😍🫶🏻 and totally worth the price‼️ …
Reply from the clinic
Wow, thank you for the review, Khansa! 💖 We're glad to hear that Navelle Clinic feels cozy and provides the right value for you. See you at the next treatment! ✨”
The doctor is good, it's easy to ask questions, the information is very understandable, everything is good and nice.
Reply from the clinic
Thank you so much for your review and trust in Navelle, P2 Style. We are very grateful to have been able to provide you with such satisfying treatment results. We hope your skin continues to grow healthier and glowing every … More
I've known this beauty clinic for over 8 years. I've tried other clinics but always come back to Dr. Hendry. The results I've experienced are always satisfying... the products I'll use are always explained in detail. The best skin treatment in Batam 👍 …
Reply from the clinic
We are so grateful for your trust in us for over 8 years! 😍✨ It's so nice to know you keep coming back and are satisfied with the results and detailed explanations from Dr. Hendry. Thank you for choosing us as the best skin treatment in Batam! ❤️
A week ago I bought 6 pots of facial creams.. at that time I didn't check again.. but last night when I wanted to use one of the creams, it turned out the cream was wrong.. the one I usually use as a dry moisturizer is white, but the one I …
Reply from the clinic
Thank you so much for sharing your story and continuing to trust Navelle. We apologize for the error in shipping the cream, and are very happy to be able to exchange it for you immediately. Thank you for appreciating our service. We hope you are always satisfied with Navelle! 🫶🏻✨
The service is good, the doctor is also good, before carrying out the procedure he always gives a complete explanation of what procedure is to be carried out.
Reply from the clinic
Thank you, sister Ghina. Maybe next time you can try another treatment and of course, especially for you, we will definitely have an interesting treatment with a special discount.
This clinic is highly recommended. I have had dental treatments and laser treatments at this clinic for the test. My lower teeth, which were initially not good, are now very neat. I also have my teeth scaled regularly here. Now I passed the test thanks to the treatment from this clinic. Always success for the Navelle Clinic🤩🤩 …
Reply from the clinic
Wow, thank you so much for sharing your complete experience, Alya! 😍 We're so happy to know that the dental treatment and laser at Navelle helped you and even helped you pass your exam. Thank you for your regular scaling and trusting us with your care. Best of luck, and see you on your next visit! ✨
The place is comfortable, Dr. Henry is friendly and explains the treatment in detail. Thank you, Navelle Clinic.
Reply from the clinic
Wow, thank you for sharing your experience, Mika! 😍 We're happy to know our place is comfortable and that Dr. Henry was able to explain the treatment clearly. We hope you're always satisfied with your visit to Navelle Clinic! 💖
Highly recommended for treatment here, all the doctors are experienced (13 years) so there is no need to doubt it. Don't be afraid about the treatment and price, because the doctors are friendly and very detailed, so you don't have to worry …
Reply from the clinic
Thank you so much for your positive review, Ms. Malenda! 💛 We're glad you felt comfortable with our friendly and detailed doctors and … More
Wow, the treatment at Navelle is the best. Always be successful.
Reply from the clinic
Thank you for trusting Navelle, Kak Putri! 💛 We're so happy to hear that you're satisfied with our service. Best of luck, and see you on your next visit! ✨
A quality beauty clinic with trusted and certified doctors and accompanied by friendly nurses in a clean and comfortable environment.
Reply from the clinic
Thank you for sharing your wonderful experience, Abighail! 💛 We truly appreciate your trust in the quality of our service and the professionalism of our team. We hope Navelle continues to be a place where you feel safe … More
First time here, I swear, the clinic is really nice, homey, and the treatment is really good. The staff is also friendly. Come on, Batam residents, come here!
Reply from the clinic
Thank you so much for your review, Kamadala! 💛 We're glad you enjoyed your treatment and felt comfortable with the service and atmosphere at the clinic. … More
such as a great beauty clinic! with profesional doctor and staff. The place is so clean and homey....
Reply from the clinic
Hi, Ranti. Thank you for your rating. We hope it will inspire us to provide even better service and continue to do so. … More
Navelle is really cool, the service and promotions are very good, especially the therapist named Eva is really good,
Reply from the clinic
With all humility, Eva also expresses her gratitude for entrusting her with your facial treatments. She hopes her service will always meet your expectations. Have a great day!
The therapists are friendly and the service is very good, the therapist Eva is really good, if you want a facial, just look for Eva, I guarantee you'll fall asleep hehehe
Reply from the clinic
Hi Secret Admirer Thank you for your rating. We hope it will inspire us to provide even better service and continue to do so. … More
Highly recommend this clinic, the place is comfortable and hygienic. The doctors are friendly and informative, excellent service😆💯 …
Reply from the clinic
Hi dear Angela Thank you for your rating. We hope it will inspire us to provide even better service and continue to do so. … More
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