Patients
Reviews of Navelle Clinic.
Batam, Indonesia. 112 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Navelle Clinic is primarily a beauty and aesthetic clinic with dental services as a secondary offering. While named dentists Dr. Hendry and Dr. Tika receive positive feedback for extractions and fillings, the clinic's core identity and most of its reviews are non-dental. Dental tourists seeking a dedicated dental clinic should look elsewhere in Batam.
Authenticity
6/10All-5-star pattern across 50 reviews. Mix of aesthetic and dental reviewers adds some variety but the primary listing is a beauty clinic, not a dental clinic. No verifiable website.
Treatment quality
6/10Dental services (extraction, fillings, orthodontics) confirmed in minority of reviews under Dr. Hendry and Dr. Tika. Majority of reviews cover facial, skin, and cosmetic treatments unrelated to dentistry.
Cleanliness
8/10Clinic consistently described as clean and comfortable across both dental and beauty service reviews. Cozy, fragrant atmosphere noted by multiple reviewers.
Team
6/10Dr. Hendry/Hendri named in multiple dental reviews; Dr. Tika mentioned for dental care; Dr. Selly for aesthetics. Three named doctors is positive but dental specialist credentials unverified.
Price value
7/10Prices described as good value by multiple reviewers. No specific dental price comparisons provided. Promosi (promotions) requested by regular customers suggesting competitive pricing.
Tourist suitability
3/10Primarily an aesthetic and beauty clinic. Dental is a secondary service. No Singapore-facing orientation, no dedicated dental tourism services, website inaccessible. Not suitable as a dental tourism destination.
What comes up well
- Dr. Hendry praised across multiple reviews for friendly dental care
- Orthodontic treatment (braces checkups) available on-site
- Consistently described as clean and comfortable environment
- Long-term repeat customers spanning 3-10 years
- Child-friendly dentist: fillings performed for 6-year-old
Points to weigh
- Primarily a beauty/aesthetic clinic - dental is a secondary service not reflected in listing
- All 50 sampled reviews are 5-star with no critical feedback across any service category
- Website returns 403 - no way to verify dental service scope or pricing pre-visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 112 reviews
Navelle Clinic is quite good and reliable, I just had a treatment to remove blemishes on my face, which was handled by Doctor Hendri and the nurses quite reliable and didn't feel painful, aka comfortable and I fell asleep.
Facial on the navel is clean, shiny, the results are satisfying😍😍😍 …
Super duper comfortable dental treatment and the dentist is super humble, very nice recommendation.
For years, the treatment here has been comfortable and of very high quality, the service is good, the service is friendly.
The facial is very comfortable and the massage is really the best. Thanks Navelle clinic
The service was very friendly and the staff took great initiative. Thank you, Navelle.
Friendly staffs, cozy place and approachable doctor who always suggests and explains about things I will come back again for sure!
The dentist is child-friendly. He's had three fillings for a 6-year-old child. The results are excellent.
I've never had a problem with Dr. Henry's clinic. He's the best and most trustworthy.
Reply from the clinic
Hi Elvina, Thank you for entrusting your care to Navelle Clinic. Your continued attendance is what drives us to continuously improve our clinic's innovations. We hope we can continue to serve you during your "me time" at the clinic.
The doctors are professional, the nurses are friendly, and the admin is also friendly. It's top-notch, and I'm very satisfied with the care I received here.
Reply from the clinic
Thank you, Sis. We hope our service can address your concerns with detail and thoroughness. Happy Ramadan! May your fast be blessed by Allah SWT. Have a beautiful and happy day!
I've been a regular customer for treatment here for years, it's very comfortable. Dr. Hendri is very kind, the best.
Reply from the clinic
Hi Lina, it's great to have a loyal customer like you visit. We've been together for years, and we're grateful that our services are able to keep your skin and appearance looking great and making you feel confident every day. … More
Dr. Hendry is very kind and his treatment is very complete in Navelle
Reply from the clinic
Hi Yunny, thank you so much for your review! It really makes me smile, haha. Hopefully, this will encourage us to continue to provide better and better services for you and all of our Navelle Clinic customers. … More
Came for my 2nd appointment today. Dr Selli is a very patient person. She gave thorough explanation without charging any fee for consultation unlike many other places. The staffs are friendly and kind as well.
Reply from the clinic
Hai Mr. Ayoub, many thank for your visit today, hope you enjoy your treatment with us, and dr. Selly send you a warm greeting, and hope can meet you again in the next schedule of treatment … More
I've been getting skin care treatments here for 3 years, and it never disappoints. I get the best results and the service is friendly and family-like.
Reply from the clinic
Hi, friendly Maria, your constant smile from the moment you arrive until you leave is what keeps you looking youthful, happy, and beautiful. Thank you for today's treatment. I hope it brings many changes and maintains the … More
Amazing and beautiful service, Very good experience overall, Satisfied with the result
Reply from the clinic
Hi dear Lenny Thank you for your rating. We hope it will inspire us to provide even better service and continue to do so. … More
A really good clinic in Batam, the service is good, clean and comfortable.
Reply from the clinic
Hi Ance Thank you for your review. We hope this will inspire us to provide even better service. … More
The most experienced doctor in Batam and always provides the right solution for skin problems.
Reply from the clinic
Thank you for entrusting your treatment to Navelle Clinic. I hope you are satisfied with the results.
I am very grateful to the doctor who helped me with the mole surgery on my cheek. Good luck, doctor.
Reply from the clinic
Thank you for your review. Don't forget to come back for a checkup, because patient satisfaction is our priority.
Thank you to Navelle Clinic, Dr. Hendri, the nurses, and staff who assisted with my mother's cosmetic surgery. Always be successful at Navelle Clinic. …
Reply from the clinic
Thank you, sis, for trusting your treatment to Navelle. Next, maybe you want to try something like a skin booster.
The treatment at Navelle was excellent, with friendly and kind doctors. All the staff are friendly and pleasant. Recommended for Batam residents.
Reply from the clinic
Response from the owner Edited a year agoWe are delighted to hear that you were satisfied with our treatment and service. Providing high-quality products and treatments, along with excellent customer service, is our priority. Thank you for choosing us, and we look forward to serving you again in the future. We look forward to your next visit. Warm regards, Navelle team.
Very happy with my treatment at Navelle. Everyone is friendly and the prices are great. Doctor Selly is the best.
Reply from the clinic
Response from the owner Edited a year agoHi Sis, Thank you again for choosing our clinic and for your outstanding 5-star rating. Your feedback motivates us to continuously improve our standards and set the standard of excellence in everything we do. Our doctors are professionals … More
Dokyer selly is very rahmah and the results are good, I like it
Reply from the clinic
Response from the owner Edited a year agoWe sincerely appreciate your positive feedback and valuable feedback. Your satisfaction is what drives us, and we can't wait to welcome you back for another amazing treatment.
I was very satisfied with the treatment with my mother and sister, Doctor Selly Rahmah, and she was kind. Thanks a lot, Dikson, I'm happy.
Reply from the clinic
Response from the owner Edited a year agoHi Sis, Reviews like yours make our day because they make all the hard work worthwhile. It's amazing that Navelle Clinic has made such a difference and finally solved … More
wooooowww the place is really cozy, fragrant and the staff are friendly, next time I will come here again !!!!!!!!
Reply from the clinic
Response from the owner Edited a year agoThank you for your kind words, Okky. We're delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back on your next visit with our latest promotions.
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