Patients
Reviews of Navelle Clinic.
Batam, Indonesia. 112 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
5.9 out of 10
Overall score
Navelle Clinic is primarily a beauty and aesthetic clinic with dental services as a secondary offering. While named dentists Dr. Hendry and Dr. Tika receive positive feedback for extractions and fillings, the clinic's core identity and most of its reviews are non-dental. Dental tourists seeking a dedicated dental clinic should look elsewhere in Batam.
Authenticity
6/10All-5-star pattern across 50 reviews. Mix of aesthetic and dental reviewers adds some variety but the primary listing is a beauty clinic, not a dental clinic. No verifiable website.
Treatment quality
6/10Dental services (extraction, fillings, orthodontics) confirmed in minority of reviews under Dr. Hendry and Dr. Tika. Majority of reviews cover facial, skin, and cosmetic treatments unrelated to dentistry.
Cleanliness
8/10Clinic consistently described as clean and comfortable across both dental and beauty service reviews. Cozy, fragrant atmosphere noted by multiple reviewers.
Team
6/10Dr. Hendry/Hendri named in multiple dental reviews; Dr. Tika mentioned for dental care; Dr. Selly for aesthetics. Three named doctors is positive but dental specialist credentials unverified.
Price value
7/10Prices described as good value by multiple reviewers. No specific dental price comparisons provided. Promosi (promotions) requested by regular customers suggesting competitive pricing.
Tourist suitability
3/10Primarily an aesthetic and beauty clinic. Dental is a secondary service. No Singapore-facing orientation, no dedicated dental tourism services, website inaccessible. Not suitable as a dental tourism destination.
What comes up well
- Dr. Hendry praised across multiple reviews for friendly dental care
- Orthodontic treatment (braces checkups) available on-site
- Consistently described as clean and comfortable environment
- Long-term repeat customers spanning 3-10 years
- Child-friendly dentist: fillings performed for 6-year-old
Points to weigh
- Primarily a beauty/aesthetic clinic - dental is a secondary service not reflected in listing
- All 50 sampled reviews are 5-star with no critical feedback across any service category
- Website returns 403 - no way to verify dental service scope or pricing pre-visit
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 112 reviews
The massage is good, the place is clean, the service is great 👍🏻 …
Reply from the clinic
Hi Zhenni, Thank you for entrusting your care to Navelle Clinic. It's a pleasure to provide the best for you. Enjoy your relaxation with a monthly facial. We look forward to your next visit. Have a good day!
Nice environment.. friendly dentist and staffs💕 thanks for the service! …
Reply from the clinic
Hi Norita, Thank you for entrusting your care to Navelle Clinic. We strive to make our products and services as comfortable and enjoyable as possible for our patients, so we're very happy to hear that you enjoyed them. Thank you again for your support.
My teeth can now smile perfectly thanks to the masterpiece of the best doctor at this clinic 🦷👄🦷 …
Reply from the clinic
Hi H Chandra, Thank you for entrusting your dental care to Navelle Dental Aesthetic Clinic. Shine a beautiful smile with healthy teeth by having regular dental checkups in your free time. Have a good day!
Dr. Hendry's treatment was good and friendly, and he explained things in great detail, 👍 …
Reply from the clinic
Hi Julettiana, Thank you for entrusting your care to Navelle Clinic. We're so happy to see you're satisfied with the friendly service. We look forward to seeing you again at Navelle Clinic.
Treatment at navelle is very good, the employees and the doctors are friendly, I will come back again next time,Thanks you navelle and team
Reply from the clinic
Hi Mommy Zaki, Thank you for entrusting your care to Navelle Clinic. We look forward to welcoming you back. We wish you continued health and success.
The place is comfortable, clean, the doctors and nurses are friendly...
Reply from the clinic
Hi Tuti, Thank you for entrusting your care to Navelle Clinic. It's great to see you satisfied with the friendly service. See you at your next treatment!
Always come here since long time ago, the service and doctors are the best, recommended beauty clinic in town
Reply from the clinic
Hi Maria, Thank you for entrusting your care to Navelle Clinic and for your continued loyalty to Navelle. We hope to serve you for years to come. We're having a Navelle Birthday promotion this September, so stay tuned. Have a beautiful day!
1000% satisfied here. I couldn't go wrong with my tooth extraction. The place is comfortable, the staff and doctor are friendly. …
Reply from the clinic
Hi Dewi, Thank you for trusting your dental care at Navelle Dental Aesthetic Clinic. Glad to see you are 1000% satisfied with the treatment service at Dental Navelle. See you for the next treatment, sis
I am satisfied with the service at this Navell clinic. Doctor Selly is very kind and all her staff are very kind. I am very satisfied. Thank you, Doctor Selly.
Reply from the clinic
Hi Della, Thank you for entrusting your care to Navelle Clinic. We hope you continue to enjoy your treatments with Dr. Selly. We look forward to your next treatment. Have a beautiful day!
The service was excellent, all the staff were friendly. Thank you very much. I'll come back next time.🙏🙏🙏🙏 …
Reply from the clinic
Hi Ayen, Thank you for entrusting your care to Navelle Clinic. We always prioritize patient satisfaction, so your feedback is very important to … More
The best clinic in Batam, I've been a regular customer for almost 10 years. Maju True Navelle Clinic
Reply from the clinic
Hi sis Unix, Thank you for trusting your care at Navelle Clinic and for taking the time to give a review about our clinic. We are happy to hear that you enjoyed your time … More
Navelle is recommended clinic to your beauty treatment and handled by professional doctor 😍 …
Reply from the clinic
Hi Ida, Thank you for entrusting your care to Navelle Clinic and for being a loyal and active customer. Your review made our day. We look forward to your next appointment. Have a great day!
It was a great experience to have the treatment at Navelle.
Reply from the clinic
Hi Andhika, Thank you for entrusting your care to Navelle Clinic. We are very happy that you enjoyed your care at Navelle Clinic and look forward to providing even better services in the future.
It's been almost eight months since I've had orthodontic checkups at Navelle, and the results have been very satisfying. The doctor is friendly, as are the other staff. The service is also satisfactory. The clinic is also clean and tidy 💓 …
Reply from the clinic
Thank you, Sis Melati, for your review. We hope it will further encourage our enthusiasm to continue to maintain what is already good and create new innovations.
First experience of treatment at Navelle beauty clinic, the place is clean and all the stuff are friendly. …
Reply from the clinic
Very glad to serve you Ms. Setiani, hope you have a wonderful moment everytime your do a treatment in our clinic Have a nice day
The most comfortable clinic, clean, complete facilities, good service from doctors and staff
Reply from the clinic
Hi Frensi, Thank you for entrusting your care to Navelle Clinic. We are pleased to see you satisfied with Navelle Dental's services. We look forward to serving you again in the future.
From 2018 until now. No other heart. Thank you navelle
Reply from the clinic
Hi Argita, Thank you for entrusting your care to Navelle Clinic since 2018. We hope you're always happy with your treatments, thanks to our new innovations. Your loyalty … More
Had the best experience for facial and acupressure treatments here! All the staff are friendly, the therapists are very good at explaining each stage of the treatment and the products used. Loveeee mba Endang n Navelle, thousand stars!!
Reply from the clinic
Halo kak Niki, Thank you for entrusting your care to Navelle Clinic. Hopefully healthy skin with treatment at our clinic will become a recommended place for me time, sis. Always healthy, sis
The dental care at Navel Clinic is excellent and exceptional, handled by Dr. Tika, who is incredibly patient and meticulous. Basically, I never change clinics or doctors for my dental care. …
The service at Navelle Beauty Clinic is excellent 👍 …
Dr Hendry is good and handles everything we want well
Comfortable, quiet and clean place, often waxing because the results are satisfying
Recommended. Great service, comfortable atmosphere. And Dr. Hendry is always friendly 👍 …
Highly recommended treatment with good doctors and a comfortable atmosphere
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