Patients
Reviews of Klinik Mahkota Batam Centre.
Batam, Indonesia. 87 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
Klinik Mahkota is a primary care clinic with a dental center staffed by Drg. Elvini, who is consistently praised for gentle scaling and pediatric dental care. Located in Batam Centre near the ferry terminal, it sees some apparent Singaporean patients. Dental tourists can use it for scaling and basic care, but it is not a dedicated dental clinic.
Authenticity
7/10Multiple reviewers independently name Drg. Elvini for dental scaling, including apparent Singaporean-Chinese patients. Mix of general medical and dental reviews adds variety to the review base. All-5-star pattern but with genuine service diversity.
Treatment quality
6/10Dental scaling confirmed as well-executed under Drg. Elvini, described as gentle and thorough. Braces recently introduced. Clinical SOPs followed per reviewer comment. Primarily a general clinic; dental is a service line, not the primary focus.
Cleanliness
8/10Clinic consistently described as clean, comfortable, and following proper SOPs. Institutional-grade standards noted. Part of Gading Pharmacy group suggests organized facility management.
Team
7/10Drg. Elvini named by multiple reviewers for dental scaling, pediatric care, and thorough explanations. General practitioners also praised. Institutional staffing model with full reception and nursing team.
Price value
7/10Affordable pricing mentioned across multiple reviews. Dental checkup described as 'not expensive'. Part of pharmacy group implies managed pricing structure.
Tourist suitability
6/10Located in Batam Centre near ferry terminal area. Multiple reviewers with Chinese/Singaporean-origin names suggest some cross-border dental patients. However, primarily a general medical clinic, not a dental tourism destination. No website but Batam Centre location is accessible from Harbourfront ferry terminal.
What comes up well
- Drg. Elvini praised by name across multiple reviews for gentle scaling and pediatric dental care
- Batam Centre location near ferry terminal accessible to day-trip tourists from Singapore
- Clinical SOPs followed per patient feedback - institutional quality standards
- Multiple Chinese/Singaporean-origin reviewer names suggesting cross-border patients
- Part of Gading Pharmacy group - reliable institutional affiliation
Points to weigh
- Primarily a general medical clinic - dental is a secondary service line not a dedicated dental tourism facility
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 87 reviews
Checking here is fun, the doctor and nurses are friendly and the costs are not expensive.
Reply from the clinic
Thank you for your wonderful review! We're so glad you felt comfortable and satisfied with our service. We will continue to strive to maintain the quality of service at Mahkota Clinic.
The place is clean and comfortable, the doctors and nurses are friendly..recommended👍 …
Reply from the clinic
Thank you so much for your positive feedback! We're delighted to have provided you with a pleasant experience at Mahkota Clinic. We will always strive to provide excellent service.
Very friendly and good service..the place is clean and very neat
Reply from the clinic
Thank you for your positive review! We truly appreciate the time you took to provide feedback. We will continue to maintain the quality of our service to ensure you are always satisfied with our services every time you visit.
The doctor is friendly and very comfortable and the action is fast. Come here again next time🤗 …
Reply from the clinic
Thank you so much for your feedback! We're happy to have been able to assist you and provide you with excellent service. Mahkota Clinic is always ready to provide you with the best. We look forward to your next visit!
Honestly, the service is good, the nurses and doctors are also friendly.
Reply from the clinic
We're delighted to hear that you're satisfied with our service! Thank you for your trust in Mahkota Clinic. We will continue to strive to maintain the quality of our services to ensure your satisfaction.
The nurse is friendly, the doctor is also friendly and kind.
The service was excellent and courteous. The doctor was professional in explaining health issues. Thank you.
Reply from the clinic
Thank you so much for your review! We're glad to hear you were satisfied with our service. See you again soon!
The doctor is good, the service is also appropriate, thank you sis
The service is good, the doctor is friendly, and the work is fast. It's a great place to recommend for a good dental filling.
Good service, friendly doctors, good nurses, highly recommended 👍 …
Reply from the clinic
Thank you, Mr. Arival, for choosing Mahkota Clinic! We are committed to providing quality healthcare.
Go to the dentist here... friendly & kids aren't afraid to have their teeth checked
Reply from the clinic
We're proud to be your choice! Thank you for your support and trust in us.
I came here because it was urgent... But I was very pleased with the service. The staff were very friendly and the information provided was very clear. The service from the doctor and dental nurse was excellent. The doctor was quite responsive in serving patients, especially since my sister has special needs. The doctor seemed experienced. The procedure was quick and completed quickly. Recommended…
Read the rest of this review
for anyone needing dental care.
Reply from the clinic
Hello, Friska. Thank you for your trust in our clinic. We are very pleased that you are satisfied with the services of our doctors and nurses. This positive feedback will encourage our team to continue providing the best service. We hope you are staying healthy and see you on your next visit.
The service is good, the doctor is very detailed and not rushed."
Reply from the clinic
We're delighted to hear that you had a pleasant experience. Thank you for your wonderful review, and we look forward to your next visit.
The service is very friendly, the doctor is also friendly, the child's tooth extraction is very handsome, the child did not feel any pain when the anesthetic injection was given🥰 …
Reply from the clinic
Thank you for taking the time to leave a review. We will continue to strive to provide the best possible service.
The clinic is very comfortable and clean, the service is also friendly, the doctor is also good at explaining things...very good in short
Reply from the clinic
Thank you for your positive review, Ms. Silva! We really appreciate your feedback.
I had my teeth scaled and filled by Dr. Elvini. The service was excellent. The scaling was very gentle and didn't hurt my teeth. Thanks.
Reply from the clinic
We are very happy that you are satisfied with our service. Thank you for your review, Mr. Hendri!
Fast service, the dentist is friendly, and gives quite clear explanations.
Reply from the clinic
Thank you very much for your review, Mr. Ronny. We're happy to help!
The service is good, the clinic staff is friendly. The clinic is clean and tidy. If there's a need, I'll come here again. Thank you.
Reply from the clinic
Thank you for your positive review, Fransiska. We are happy to have been able to help and provide satisfactory service. We hope you are staying healthy and see you on your next visit.
The service is good, the place is also not comfortable
Reply from the clinic
Your reviews make us even more excited! Thank you for your feedback.
I went to the clinic for dental crown filling and cleaning of tartar, my teeth were very clean after being cleaned, the doctor and nurse were also very friendly!
Reply from the clinic
Thank you for your kind words! We look forward to continuing to serve you.
The nurses and doctors are friendly...and their explanations are clear.
Reply from the clinic
Hello, Huimei. Thank you for your positive review. I hope this wonderful review will inspire the Mahkota team to remain committed to serving patients with kindness and dedication. I hope Huimei and your family are staying healthy, and see you on your next visit.
The service is good... fast response... and no fuss... the doctor also came on time... I recommend it, guys.
Reply from the clinic
We are very grateful for this positive review. Thank you for being our customer!
The place is really nice. The receptionist was friendly, and the doctor was very helpful. Very helpful and highly recommended.
Reply from the clinic
Thank you for your wonderful review! We're glad you were satisfied with our service.
The doctor is senior and the service is quite friendly, it's the best 😁 …
Reply from the clinic
Thank you for your kind words. Our team at Mahkota Clinic always strives to provide the best possible experience for every patient, and this feedback motivates us even more.
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