Patients
Reviews of Klinik Mahkota Batam Centre.
Batam, Indonesia. 87 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
Klinik Mahkota is a primary care clinic with a dental center staffed by Drg. Elvini, who is consistently praised for gentle scaling and pediatric dental care. Located in Batam Centre near the ferry terminal, it sees some apparent Singaporean patients. Dental tourists can use it for scaling and basic care, but it is not a dedicated dental clinic.
Authenticity
7/10Multiple reviewers independently name Drg. Elvini for dental scaling, including apparent Singaporean-Chinese patients. Mix of general medical and dental reviews adds variety to the review base. All-5-star pattern but with genuine service diversity.
Treatment quality
6/10Dental scaling confirmed as well-executed under Drg. Elvini, described as gentle and thorough. Braces recently introduced. Clinical SOPs followed per reviewer comment. Primarily a general clinic; dental is a service line, not the primary focus.
Cleanliness
8/10Clinic consistently described as clean, comfortable, and following proper SOPs. Institutional-grade standards noted. Part of Gading Pharmacy group suggests organized facility management.
Team
7/10Drg. Elvini named by multiple reviewers for dental scaling, pediatric care, and thorough explanations. General practitioners also praised. Institutional staffing model with full reception and nursing team.
Price value
7/10Affordable pricing mentioned across multiple reviews. Dental checkup described as 'not expensive'. Part of pharmacy group implies managed pricing structure.
Tourist suitability
6/10Located in Batam Centre near ferry terminal area. Multiple reviewers with Chinese/Singaporean-origin names suggest some cross-border dental patients. However, primarily a general medical clinic, not a dental tourism destination. No website but Batam Centre location is accessible from Harbourfront ferry terminal.
What comes up well
- Drg. Elvini praised by name across multiple reviews for gentle scaling and pediatric dental care
- Batam Centre location near ferry terminal accessible to day-trip tourists from Singapore
- Clinical SOPs followed per patient feedback - institutional quality standards
- Multiple Chinese/Singaporean-origin reviewer names suggesting cross-border patients
- Part of Gading Pharmacy group - reliable institutional affiliation
Points to weigh
- Primarily a general medical clinic - dental is a secondary service line not a dedicated dental tourism facility
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 87 reviews
The service is fast, the doctors and nurses are friendly and beautiful. The clinic is clean and comfortable.
Reply from the clinic
Hello, Amalia. Thank you for your positive review. We are very happy that Amalia is satisfied with the service at Mahkota Clinic. We hope Amalia gets well soon, and we'll see you on your next visit.
The service is good, the doctor and nurse are friendly.
Reply from the clinic
Hello, Wanda. Thank you for your positive review. We are very happy that you are satisfied with Mahkota Clinic's services. See you on your next visit, Wanda. 😊
Consultation was fast.. Staff was super friendly.. Had a great consultation..
Reply from the clinic
Thankyou so much for your kind words We’re thrilled to hear you enjoyed the experience and truly appreciate your support
the service is fast and the staff is very friendly
Reply from the clinic
Hello, Nabila. We are very happy that you are satisfied with our clinic's services. See you on your next visit, Nabila. 😊
I came here to have a tooth pulled but I couldn't stand it so it was postponed because I felt sorry for me, the doctor was really nice
Reply from the clinic
Hello, Jessyn. Thank you for visiting the Mahkta Clinic. I hope you get well soon. See you on your next visit.
Nice and clean environment. Comfortable waiting couch. Professional medical force
Reply from the clinic
Hello Felix Thank you for your positive review We are very happy that you are satisfied with our service See you on your next visit
What an experience... coming to see a dentist. Doctor Elvini was great!! And the nurses who helped. Thank you😭 Everyone was very welcoming! As a first-time visitor, I wasn't too scared. So thankful! To the staff at the pharmacy next door, please be friendlier 🙏
Reply from the clinic
Hello Jully Thank you for your positive review We are very happy that you are satisfied with our service See you on your next visit
The service is excellent, and the doctor and staff are friendly. Highly recommended🫶🏻🫶🏻 …
Reply from the clinic
Hello, Selfia. We are very happy to serve you. Thank you, Selfia, for your impressive review of Mahkota Clinic. See you on your next visit, Selfia.
The place is clean, the doctors and nurses are friendly
Reply from the clinic
Hello, Fina. We are very happy that you are satisfied with the service at Mahkota Clinic. See you on your next visit, Fina.
Crown Clinic Batam Center, very polite, the best for those who want to check their health
Reply from the clinic
Hello, Win Sen. We are very happy that you are satisfied with our service. See you on your next visit, Win Sen.
Good service, good care, good price…a safe place for teeth, 👏👏👏 …
The service is very good and fast, the clinic is clean and comfortable, the staff are very friendly, the doctor explains in detail and patiently.
The service is very good and friendly, the admin staff, nurses and doctors are very responsive.
The service is very good and fast, the staff and doctors are friendly.
Clean place, fast and friendly service. The doctor was detailed and professional.
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